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Client Implementation Project Manager Jobs in New York

We are looking for an Implementation Project Manager to join our Client Services team. The team is responsible for new and existing clients and is involved with the full project life cycle as well as ...

The ideal candidate will have at least 3 years of external, client-facing implementation project management experience, with a strong preference for those who have experience with Healthcare and/or ...

At Empeon we know that the client relationship is the cornerstone of our business success, and we ... As a Payroll Project Manager at our SaaS HCM (Human Capital Management) company, you will play a ...

At Empeon we know that the client relationship is the cornerstone of our business success, and we ... As a Payroll Project Manager at our SaaS HCM (Human Capital Management) company, you will play a ...

Implementation Project Manager

New York, NY · On-site +1

$125K - $135K/yr

About the Role We are looking for an Implementation Project Manager to lead the end-to-end ... Client Communication * Serve as the central communication hub across internal teams, providing ...

About the Role We are looking for an Implementation Project Manager to lead the end-to-end ... Client Communication * Serve as the central communication hub across internal teams, providing ...

... client programs. Job Summary: The Sr. Implementation Project Manager is responsible for the end-to ... end delivery of complex deployments for large, often multi-stakeholder enterprise organizations in ...

... client programs. Job Summary: The Sr. Implementation Project Manager is responsible for the end-to ... end delivery of complex deployments for large, often multi-stakeholder enterprise organizations in ...

... client programs. Job Summary: The Sr. Implementation Project Manager is responsible for the end-to ... end delivery of complex deployments for large, often multi-stakeholder enterprise organizations in ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in New York? For Client Implementation Project Manager jobs in New York, the most frequently searched job titles are:
What cities in New York are hiring for Client Implementation Project Manager jobs? Cities in New York with the most Client Implementation Project Manager job openings:
Implementation Project Manager

Implementation Project Manager

Flextrade

Great Neck, NY • On-site

$110K - $130K/yr

Full-time

Posted 17 days ago


Job description

About FlexTrade:
FlexTrade Systems is a financial technology Software Company headquartered in Great Neck, New York. We are celebrating 30 years as the industrial pioneer and a global leader in broker-neutral, trading platforms for equities, foreign exchange, options, futures, and fixed income. With 500+ employees across 10+ offices in North America, Europe and Asia, and a worldwide client base both from Buy Side and Sell Side business. It is an exciting time to join FlexTrade. Each line of business and region is at different growth phases. Across its functional teams, FlexTrade is taking bold steps to transform its business and approach positioning itself for the next phase of growth.
Job Summary:
We are looking for an Implementation Project Manager to join our Client Services team. The team is responsible for new and existing clients and is involved with the full project life cycle as well as ongoing support. This includes analysis, design and implementation during a new client onboarding, as well as implementation, maintenance and enhancement projects once the client is live.
You will be responsible for ensuring the overall goals of the client are understood and delivered successfully by the Client Services team. You will need to manage multiple client implementations across asset classes, keeping deliveries on track and expectations managed. Working directly with the clients' trading desk and technology teams alongside other Client Services teams to see projects through to successful completion. Key to this position will be understanding priorities from the client's perspective and managing the projects and deliverables effectively and efficiently.
Implementation Project Manager - Client Services role is responsible for:
  • Manage the implementation of new or existing clients in line with our standard operating procedures.
  • Fulfill existing client's requirements and provide timelines.
  • Ensuring our new clients are implemented on time and under budget.
  • Working with internal teams on implementation related items to ensure we deliver in line with our commitments.
  • Developing detailed project plans and timelines, driving them to completion through agreement with the client and support from internal teams where necessary.
  • Owning each assigned complex and strategic engagement, acting as the primary day-to-day management point person working across multiple internal groups driving tasks through to completion within tight deadlines.
  • Driving transparency and consistency by clear communication and production of engagement-specific documentation.
  • Leveraging domain expertise and relationship skills to build and maintain credible relationships with clients.
  • Monitor implementation progress and reporting to senior management
  • Keep all internal and external stakeholders updated on the progress of projects
  • Communicate Confidently project status and raise alerts
  • Have strong understanding of buy-side EMS workflows.
  • Run quarterly reviews alongside the senior management team with client's senior stakeholders

  • 3-5 years of industry experience in Project/Product/Implementation Management.
  • Experience with front office trading account management and/or project management.
  • Strong understanding of trading platforms on buy or sell side.
  • Knowledge of equities, FX and/or FI trading workflows.
  • Excellent ability to manage day-to-day projects but also keeping an eye on the big picture.
  • Work effectively in a fast paced, high-energy team-oriented environment in both independent and collaborative working environments.
  • Proven experience understanding and defining complex workflows.
  • Demonstrated history of scoping engagements and gathering requirements.
  • Demonstrated history of solving complex problems with a keen eye for detail and a meticulous level of precision.

**FlexTrade Systems, Inc. does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an authorized agreement for a particular SOW (Statement of Work) in place is hired: such resumes are deemed the sole property of FlexTrade Systems, Inc.**
**FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.**