Client Implementation Analyst Jobs in Tennessee (NOW HIRING)

What We Need

Corpay is currently looking to hire a Project Manager II within our Corpay Payables division. This position falls under our Implementations team and is primarily based in Brentwood, TN, with an option for Beaverton, or Atlanta. In this role, you will work directly with partners, customers, and internal associates across all departments to manage end-to-end project implementations. By facilitating the implementation of products and services in a customer-focused manner, this position promotes new and additional revenue opportunities for Corpay.

This role is responsible for onboarding partners and their end customers with the products they have purchased — including purchasing and travel and entertainment cards as well as ePayables virtual cards for AP payments. You will assist partners through onboarding, oversee technical integrations, drive revenue ramp, and transition stable programs to the full-time support team.

How We Work

As a Project Manager II, you will be expected to work in a remote environment. Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN or Beaverton, or Atlanta
• Company-issued equipment
• Hands-on training
• Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

• Acting as the primary owner and facilitator of client implementation engagements
• Identifying and assessing risks throughout the project implementation lifecycle
• Actively managing project plans, expectations, progress, and risks utilizing project management methods and professional acumen
• Maximizing client engagement during the project lifecycle to achieve the highest possible revenue attainment from each customer
• Facilitating discussions and meetings to address escalated risks and develop action plans
• Assessing training needs and conducting training with partners as needed via webinars
• Handling small to medium-sized client programs end to end
• Collaborating with internal cross-functional teams and third parties in support of successfully implementing client projects
• Reviewing contracts, customer profiles, business cases, and vendor lists and conducting introductory and implementation calls with partners to validate products sold
• Collecting all necessary data from partners to accurately complete the setup and implementation of end customer accounts

Qualifications & Skills

• Bachelor’s degree required; or an equivalent combination of education and experience
• 4+ years of experience in a professional work environment
• 2+ years of experience in implementations, client support, or customer-interfacing roles including the ability to conduct virtual presentations and effectively facilitate meetings
• Proven ability in interpersonal communication, analytical thinking, attention to detail, and follow-up
• Demonstrated ability to work calmly and effectively in a fast-paced team environment
• Adaptable to continuous process improvement and comfortable managing change within project methodologies
• Excellent verbal and written communication skills with the ability to clearly convey product offerings and functionality
• Highly responsive to calls and emails; skilled at managing priorities and appointments without compromising other responsibilities
• Superior customer service skills with the ability to resolve issues quickly and decisively and provide creative implementation solutions
• Demonstrated ability to aid in the effective and timely revenue ramp of each client
• Familiarity with project management software, tools, and techniques
• Proactively seeks opportunities to enhance processes and voice innovative ideas within the team

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations
• Empowering our people to share their experiences and ideas through open forums and individual conversations
• Valuing each person’s unique perspectives and individual contributions

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.