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Client Growth Manager Jobs in Virginia (NOW HIRING)

Senior Client Executive

Richmond, VA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... The Senior Client Executive will leverage our solutions to maximize client's growth and ...

Senior Client Executive

Richmond, VA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... The Senior Client Executive will leverage our solutions to maximize client's growth and ...

Account Manager

Arlington, VA · On-site

$110K - $120K/yr

We are looking for an Account Manager to lead client growth and strengthen long-term partnerships within our organization. This permanent role combines revenue ownership with team leadership, guiding ...

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Client Growth Manager information

What are the key skills and qualifications needed to thrive as a Client Growth Manager, and why are they important?

To thrive as a Client Growth Manager, you need a solid background in sales, account management, data analysis, and a relevant bachelor's degree. Familiarity with CRM software, sales automation tools, and analytics platforms is typically required. Exceptional interpersonal skills, strategic thinking, and the ability to build strong client relationships are crucial soft skills for this role. These capabilities enable you to identify growth opportunities, drive client satisfaction, and achieve revenue targets effectively.

What are some common challenges a Client Growth Manager faces when working with multiple clients, and how can these be effectively managed?

Client Growth Managers often juggle multiple client accounts, each with unique needs and expectations. A common challenge is balancing competing priorities while ensuring personalized strategies for each client. Effective time management, proactive communication, and regularly scheduled check-ins are essential for building trust and addressing concerns early. Leveraging CRM tools and collaborating closely with internal teams like sales, marketing, and product support can help streamline processes and deliver consistent value across accounts.

What is a Client Growth Manager?

A Client Growth Manager is a professional responsible for building and maintaining strong relationships with clients while identifying and capitalizing on opportunities for account growth. They work closely with clients to understand their business needs, provide strategic recommendations, and ensure satisfaction with products or services. Their goal is to drive client retention, maximize account value, and contribute to overall company revenue growth.

What is the difference between Client Growth Manager vs Account Executive?

AspectClient Growth ManagerAccount Executive
Primary FocusDriving client retention and expanding existing accountsAcquiring new clients and closing sales
ResponsibilitiesBuilding relationships, upselling, and strategic growthGenerating leads, pitching services, and closing deals
Required SkillsRelationship management, strategic planning, communicationSales techniques, negotiation, prospecting
Work EnvironmentClient-facing, ongoing account managementSales meetings, prospecting, negotiations

While both roles involve client interaction, the Client Growth Manager focuses on nurturing existing accounts and fostering long-term growth, whereas the Account Executive primarily concentrates on acquiring new clients and closing sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What are popular job titles related to Client Growth Manager jobs in Virginia? For Client Growth Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Client Growth Manager jobs? Cities in Virginia with the most Client Growth Manager job openings:
Client Growth Executive (Cox Business)

Client Growth Executive (Cox Business)

Cox Communications, Inc.

Chesapeake, VA • On-site

$58.40K - $87.60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

6th of 76 rated telecommunications companies


Job description

Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Client Growth Executive - CCI
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 25% of the time
Work Shift
Day
Compensation
Compensation includes a base salary in the range of $58,400.00 - $87,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $46,800.00.
Job Description
Cox Business helps companies adopt technologies that deliver mobility, scalability and growth. With our Internet and networking solutions combined with our dedication to the next generation of cloud and connected technologies, we're changing the way we do business.
We're hiring a Client Growth Executive to help our customers grow their business by cultivating and strengthening relationships with existing Cox Business clients. Using your sales expertise and passion for retaining clients, you'll upsell and cross-sell our solutions and ensure client satisfaction.
If you know your way around a negotiation table and are looking for work-life balance and growth opportunities, keep reading and apply today!
What You'll Do
You'll be focused on building relationships with your existing clients and knowing the ins and outs of their business so they can trust your guidance when making decisions. You can also prospect for new businesses, selling a robust portfolio including cloud, managed services, data connectivity, and more.
Here's what that'll look like:
  • Proactively contact and meet with existing and potential customers to assess their business, technology needs and goals.
  • Maintain in-depth knowledge of customers' business including their future business plans, industry, and key competitors, and regularly update needs analysis.
  • Develop strategies and solutions to increase growth across the Cox portfolio including cloud, managed services, data and internet, complex voice, and television.
  • Use consultative and value-based selling techniques to educate and influence customers.
  • Touch base with customers prior to contract expiration so that you can problem-solve, renew or revise contracts and sell additional products and services.
  • Manage and maintain required pipeline, win/loss and forecast data, providing updates as required by management.

Who You Are
You know how to make the most of your time in front of clients - and you approach every conversation with a solutions mindset. Here's more on what you bring to the table:
Minimum:
  • 8 years of experience in a related field,
    • OR a BS/BA degree in a related discipline with 4 years of experience in a related field,
    • OR a MS/MA degree in a related discipline with 2 years of experience in a related field
  • Previous successful business-to-business outside sales or related experience.
  • A valid driver's license, a good driving record and reliable transportation.
  • Excellent written and verbal communication skill with a successful track record of meeting/exceeding sales goals.
  • Proficiency and relative work experience using Windows-based PCs, Microsoft Office and a customer relationship management tool (CRM).

Preferred:
  • 2 years of telecommunications, technology or cloud sales experience.
  • Experience with field sales, pipeline development, new lead generation and prospecting.

What's In It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
  • We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow.
  • Our pro-sales culture honors and respects what you and other salespeople contribute to our continuing success at Cox.
  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits.
Join us in shaping long-lasting partnerships. Apply today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

What Cox Communications employees say

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Cox Communications logo

About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US