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Client Growth Manager Jobs in Virginia (NOW HIRING)

This role integrates strategic account management with business development, ensuring high client ... Drives organic growth within existing accounts through service expansion and relationship ...

Senior Client Executive

Richmond, VA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... The Senior Client Executive will leverage our solutions to maximize client's growth and ...

Senior Client Executive

Richmond, VA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... The Senior Client Executive will leverage our solutions to maximize client's growth and ...

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Client Growth Manager information

What is a client growth manager?

A Client Growth Manager is a professional responsible for building and maintaining strong relationships with clients while identifying and capitalizing on opportunities for account growth. They work closely with clients to understand their business needs, provide strategic recommendations, and ensure satisfaction with products or services. Their goal is to drive client retention, maximize account value, and contribute to overall company revenue growth.

What are the key skills and qualifications needed to thrive as a client growth manager?

To thrive as a Client Growth Manager, you need a solid background in sales, account management, data analysis, and a relevant bachelor's degree. Familiarity with CRM software, sales automation tools, and analytics platforms is typically required. Exceptional interpersonal skills, strategic thinking, and the ability to build strong client relationships are crucial soft skills for this role. These capabilities enable you to identify growth opportunities, drive client satisfaction, and achieve revenue targets effectively.

What are some common challenges a client growth manager faces when working with multiple clients, and how can these be effectively managed?

Client Growth Managers often juggle multiple client accounts, each with unique needs and expectations. A common challenge is balancing competing priorities while ensuring personalized strategies for each client. Effective time management, proactive communication, and regularly scheduled check-ins are essential for building trust and addressing concerns early. Leveraging CRM tools and collaborating closely with internal teams like sales, marketing, and product support can help streamline processes and deliver consistent value across accounts.

What is the difference between Client Growth Manager vs Account Executive?

AspectClient Growth ManagerAccount Executive
Primary FocusDriving client retention and expanding existing accountsAcquiring new clients and closing sales
ResponsibilitiesBuilding relationships, upselling, and strategic growthGenerating leads, pitching services, and closing deals
Required SkillsRelationship management, strategic planning, communicationSales techniques, negotiation, prospecting
Work EnvironmentClient-facing, ongoing account managementSales meetings, prospecting, negotiations

While both roles involve client interaction, the Client Growth Manager focuses on nurturing existing accounts and fostering long-term growth, whereas the Account Executive primarily concentrates on acquiring new clients and closing sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What are popular job titles related to Client Growth Manager jobs in Virginia?

For Client Growth Manager jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Client Growth Manager jobs?

Cities in Virginia with the most Client Growth Manager job openings:

Strategic Account & Growth Manager

PharMerica

Richmond, VA • On-site, Remote

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


PharMerica rating

6.6

Company rating: 6.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

66th of 113 rated pharmacies


Job description

Our Company

PharMerica

Overview

The Strategic Account & Growth Manager is responsible for driving market growth in long term care while maintaining, expanding and strengthening relationships with prescribers and pharmaceutical partners with Blake Pharmacy across an assigned region. This role integrates strategic account management with business development, ensuring high client satisfaction, retention, and expansion of pharmacy services.

The ideal candidate has 5+ years of experience in account management, sales, or business development, preferably within long-term care, healthcare services, or pharmacy. This individual serves as the primary regional representative of the organization, aligning client needs with operational execution while identifying opportunities to grow market share.

This is a remote position but must reside within the territory.

Territory: KY, TN, VA, MD

Schedule: 8am - 5pm, weekends as needed

Travel: 25 - 75%

Benefits and perks for You! 

  • Medical, Dental, Vision insurance
  • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
  • Tuition discounts & reimbursement
  • 401(k) 
  • Company Paid Time Off*
  • Shift Differential 
  • DailyPay
  • Pet Insurance
  • Employee wellness and discount programs 
  • Commission Plan
Responsibilities
  • Develops and executesa regional sales strategy aligned with organizational growth targets
  • Identifies, prospects, and secures new prescribers and pharmaceutical partners with Blake Pharmacy clients within the assigned territory
  • Leads the full sales lifecycle, including outreach, needs assessment, presentations, proposal development
  • Drives organic growth within existing accounts through service expansion and relationship development
  • Maintains a strong sales pipeline and provide accurate forecasting to leadership
  • Serves as the primary relationship owner for prescribers and pharmaceutical partners with Blake Pharmacy clients within the region
  • Builds and maintains strong partnerships with administrators, nursing leadership, and clinical stakeholders
  • Conducts routine business reviews to evaluate service performance and address client needs
  • Proactively identifies and mitigate risks to client satisfaction and retention
  • Partners with internal teams (operations, pharmacy, billing) to ensure consistent service delivery and issue resolution
  • Acts as the voice of the client and market within the organization
  • Provides insights on regional trends, competitor activity, and growth opportunities
  • Collaborates with onboarding and implementation teams to ensure successful client transitions
  • Monitors and reports on performance metrics, ensuring alignment with business objectives
Qualifications
  • Bachelor's degree in Business, Healthcare Administration, or related field (or equivalent experience)
  • 5+ years of experience in account management, sales, or business development
  • Experience in long-term care, healthcare services, or pharmacy strongly preferred
  • Demonstrated success managing a territory or region
  • Strong relationship management and influencing skills across multiple stakeholder groups
  • Proven ability to drive revenue growth and meet or exceed sales targets
  • Effective communication, presentation, and negotiation capabilities
  • Ability to navigate complex healthcare environments and regulatory considerations
  • Highly organized with strong time and territory management skills
  • Percentage of Travel: 25-75%

**To perform this role will require frequently sitting, and typing on a keyboard with fingers, occasionally walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**

About our Line of BusinessPharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.Salary RangeUSD $85,000.00 - $110,000.00 / YearEmployment Type: FULL_TIME

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