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Client Experience Manager Jobs in Madison, WI (NOW HIRING)

Sports Clips

Licensed Assistant Salon Manager

Waunakee, WI · On-site

$32 - $37/hr

Sport Clips Haircuts in Waunakee, WI, is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. This role ...

Sports Clips

Licensed Assistant Salon Manager

Madison, WI · On-site

$32 - $37/hr

Sport Clips Haircuts on Gammon Road, Madson, WI, is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience.

greenpath, inc.

Client Success Specialist

Madison, WI · On-site

$16.50 - $18.38/hr

Client Services Training Start Date: August 31st, 2026 (Training is mandatory) About the Role At ... experience in Windows-based systems and CRM tools. * Comfort with numbers and basic financial ...

Milan Laser Hair Removal

Assistant Sales Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client experience. Additionally, the Assistant Sales Manager will lead the team in day-to-day ... operations during the absence of the clinic manager, ensuring high standards of customer service ...

Milan Laser Hair Removal

Assistant Sales Manager

Madison, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client experience. Additionally, the Assistant Sales Manager will lead the team in day-to-day ... operations during the absence of the clinic manager, ensuring high standards of customer service ...

Chads Design Build

Production Manager

Madison, WI · On-site

$110K/yr

  • Medical

  • Retirement

  • PTO

Construction Production Manager Chads Design Build Commute to Madison, WI (Required) | Full-time | ... We are a right-sized, high-quality remodeling firm that values craftsmanship, client experience ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Madison, WI

Client Experience Manager information

See Madison, WI salary details

$28.2K

$58.6K

$105.8K

How much do client experience manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client experience manager in Madison, WI is $58,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $62,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

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Cities near Madison, WI with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $58,580 per year, or $28.2 per hour.

Licensed Assistant Salon Manager

Sports Clips

Fitchburg, WI • On-site

$32 - $37/hr

Full-time

Posted 4 days ago

Job description

Sport Clips Haircuts in Fitchburg, WI is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. This role is perfect for an experienced licensed hair stylist, barber, or cosmetologist ready to grow their leadership career while still doing what they love, cutting hair.
Compensation & Perks
  • $32-$37+ per hour (hourly wage + tips + commissions + performance bonuses)
  • Instant clientele-no need to build your own book

  • Customizable benefit packages along with employer contributions
  • Employer-paid mental health support

  • Paid leadership, technical, and business training
  • Flexible scheduling with a strong work-life balance

  • Clear career paths with advancement opportunities within Sport Clips
  • Veteran Owned

What You'll Do
  • Support salon leadership with daily operations and team coordination
  • Coach and develop stylists to deliver a consistent MVP client experience

  • Assist with scheduling, opening/closing duties, and salon standards
  • Provide high-quality men's haircuts and grooming services

  • Help foster a positive, welcoming, and team-focused salon culture
    What We're Looking For
  • Active WISCONSIN Cosmetology or Barber License

  • Experience as a hair stylist or barber (men's cutting preferred)
  • Previous salon leadership or team lead experience preferred (but not required)

  • Passion for customer service and team development
  • Availability to work evenings and weekends as needed

Join a locally owned, family-operated Sport Clips salon where your leadership matters, your skills are valued, and your career can grow.
Location Information:
6231 McKee Road
Fitchburg, WI 53719

Apply