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Client Experience Manager Jobs in Augusta, GA (NOW HIRING)

... client experience and satisfaction. We are in need of an experienced manager to oversee Janitorial operations. This position requires exceptional communication skills, a strong work ethic and the ...

... client experience and satisfaction. We are in need of an experienced manager to oversee Janitorial operations. This position requires exceptional communication skills, a strong work ethic and the ...

Client Success Specialist

Augusta, GA · On-site

$16.50 - $18.38/hr

Client Services Training Start Date: August 31st, 2026 (Training is mandatory) About the Role At ... experience in Windows-based systems and CRM tools. * Comfort with numbers and basic financial ...

Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities - Assuming the MOD role when Store Manager is not on the floor * Utilizing ...

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Responsibilities include managing client budgets, leading regular client meetings, providing updates to senior management, and leveraging sales experience to close new accounts. Main Responsibilities

Employee Benefits Client Advisor

Evans, GA · On-site

$49K - $61K/yr

Demonstrated technology skills, including experience using CRM and AI applications. If you're ready ... or Client Advisor, we invite you to submit an application today and take the next step in your ...

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Responsibilities include managing client budgets, leading regular client meetings, providing updates to senior management, and leveraging sales experience to close new accounts. Main Responsibilities

Client Acquisition & Relationship Management * Serve as a trusted advisor by developing deep client ... Minimum 2 years of experience ina client facing,client advising, or business development ...

Client Consultant

Evans, GA · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks

Strong organizational and time-management skills * Comfort using computers, Zoom, and virtual communication tools Previous experience in customer service, client relations, healthcare, hospitality ...

New

Be Seen First

The Client Account Manager plays a crucial role in managing and nurturing existing client accounts ... Experience with Customer Relationship Management (CRM) software * Strong communication and problem ...

Be Seen First

The Client Account Manager plays a crucial role in managing and nurturing existing client accounts ... Experience with Customer Relationship Management (CRM) software * Strong communication and problem ...

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Showing results 1-20

Client Experience Manager information

See Augusta, GA salary details

$26.3K

$54.6K

$98.7K

How much do client experience manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client experience manager in Augusta, GA is $54,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $57,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the most commonly searched types of Client Experience jobs in Augusta, GA? The most popular types of Client Experience jobs in Augusta, GA are:
What are popular job titles related to Client Experience Manager jobs in Augusta, GA? For Client Experience Manager jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Augusta, GA look for? The top searched job categories for Client Experience Manager jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Client Experience Manager jobs? Cities near Augusta, GA with the most Client Experience Manager job openings:
Infographic showing various Client Experience Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $54,649 per year, or $26.3 per hour.

Account Manager

Newbold Services LLC

Graniteville, SC • On-site

Full-time

Re-posted 11 days ago


Newbold Services rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

145th of 251 rated facilities management


Job description

Newbold Services, LLC provides best in class integrated, high level, facility maintenance services to The United States. With half a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established reputation, we are able to offer unrivaled client experience and satisfaction.

We are in need of an experienced manager to oversee Janitorial operations. This position requires exceptional communication skills, a strong work ethic and the ability to solve problems and make timely and effective decisions that support the most positive customer experience.

Benefits:

  • Weekly Pay
  • Vacation
  • Company laptop and cell phone
  • 401K
  • Medical/Dental/Vision/ Insurance
  • Employee Assistance Program (EAP)

Responsibilities:

  • Ensure safety program implementation and compliance
  • Complete all online management and leadership training and development
  • Recruit hire, train and deploy a capable work force
  • Ensure all labor, supply and equipment budget targets are met
  • Conduct periodic quality audits within the facility and address any deficiencies immediately
  • Conduct periodic performance reviews with client leadership to ensure all requirements and cleaning expectations are achieved consistently
  • Be able to adjust to changing customer’s needs
  • Must be willing to be hands on in all areas of the contract.

Requirements:

  • 2 years proven leadership and management success
  • Previous experience as a manager in a janitorial or housekeeping services role is highly desired but not required
  • Proficient in Microsoft Office/Excel
  • Previous experience with electronic timekeeping
  • The ability to perform at the highest level with minimum supervision
  • Ability to communicate with all levels
  • Exceptional decision making, problem solving and people skills

This organization participates in E-Verify

Equal Opportunity Employer

Newbold Services, LLC is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

#BU09


What Newbold Services employees say

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About Newbold Services

Sourced by ZipRecruiter

After seeing a need in the market, Erwin Carter brought his problem-solving and leadership skills honed from many years in the finance industry to the facilities support services industry and established Newbold Services as a premier Supplier Diversity Partner providing janitorial, staffing, security, and other value-added facility support services. Since its founding in 2006, Newbold Services has developed a strong, financially stable portfolio. We’re experts at implementing our service offerings across various business sectors due to our operational capabilities and infrastructure. We’ve accomplished this through strategic alliances with other industry leaders that allow us to leverage our unique strengths and create significant growth opportunities. These partnerships provide customers with unequaled capabilities and expertise across the US. With these alliances, we’ve established a significant footprint without compromising our values and agility.

Company size

11 - 50 Employees

Headquarters location

Greenville, SC, US