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Client Success Jobs in Augusta, GA (NOW HIRING)

OSLA Agency

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in addition to salary! About Us: OSLA is an insight driven performance agency. We don't just create ...

OSLA Agency

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in addition to salary! About Us: OSLA is an insight driven performance agency. We don't just create ...

greenpath, inc.

Client Success Specialist

Augusta, GA · Remote

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Augusta, GA · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Augusta, GA · Remote

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Premier Networx, Inc.

Solutions Architect

Augusta, GA · On-site

$59.25 - $78/hr

Client Experience First - Prioritizing the satisfaction and success of our clients. * Unrelenting Dedication - Persistently pursuing excellence even in the face of challenges or setbacks. * Promises ...

Premier Networx, Inc.

Solutions Architect

Augusta, GA · Hybrid

$59.25 - $78/hr

Client Experience First - Prioritizing the satisfaction and success of our clients. * Unrelenting Dedication - Persistently pursuing excellence even in the face of challenges or setbacks. * Promises ...

Premier Networx

Solutions Architect

Augusta, GA · On-site

$49.75 - $65.50/hr

This role involves translating business objectives into scalable and secure managed solutions while collaborating with various internal teams to ensure technical accuracy and client success.

Alpine Legacy Group

Client Consultant

Evans, GA · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Augusta, GA

Client Success information

See Augusta, GA salary details

$30.6K

$78.1K

$131.6K

How much do client success jobs pay per year?

As of Jul 30, 2026, the average yearly pay for client success in Augusta, GA is $78,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Augusta, GA? The most popular types of Client Success jobs in Augusta, GA are:
What job categories do people searching Client Success jobs in Augusta, GA look for? The top searched job categories for Client Success jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Client Success jobs? Cities near Augusta, GA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Augusta, GA as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $78,081 per year, or $37.5 per hour.

Client Success Manager

OSLA Agency

Augusta, GA • Remote

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

To be considered for this position, please apply directly through our internal job board using the following link: https://wkf.ms/408hjmq

***Ideal candidates will reside in the Southeastern United States***

Job Title: Client Success Manager

Position Type: Full-time

Location: Hybrid/ Augusta, GA

Bonus structure in addition to salary!

About Us:

OSLA is an insight driven performance agency. We don't just create marketing campaigns, but deliver results rooted in intelligence and insight by turning strategies into outcomes that matter. Our clients want smart, cost-effective strategies that deliver real results and help drive revenue growth. We bring added value to businesses by providing a strategy team of trusted advisors who create and diligently track strategic efforts for performance in highly competitive marketplaces.

Job Summary

The Client Success Manager plays a vital role in maintaining client satisfaction, fostering loyalty, and driving business growth through strong, enduring relationships. This role ensures client needs are met and exceeded while maximizing satisfaction and retention. The ideal candidate will develop and execute strategies, solve problems, and cultivate strong business relationships. Responsibilities include managing client budgets, leading regular client meetings, providing updates to senior management, and leveraging sales experience to close new accounts.

Main Responsibilities

  • Serve as the primary point of contact for clients, understanding their objectives and aligning appropriate services to meet their goals.

  • Foster and maintain strong client relationships, building trust and loyalty.

  • Collaborate with clients and internal teams to develop strategic recommendations that enhance marketing results.

  • Manage and oversee client strategy execution, ensuring continuous optimization and performance throughout the year.

  • Assist in conducting research and analyses for clients undergoing strategic marketing action plans.

  • Facilitate clear and timely communication between clients and internal teams for seamless project execution.

  • Address client concerns proactively, finding solutions while aligning with company guidelines.

  • Identify opportunities for additional services or upselling and present them to clients when appropriate.

  • Gather and analyze client feedback to drive service improvements and enhance satisfaction.

  • Utilize various software tools for research, presentations, and media campaign reviews.

  • Handle client calls and requests efficiently and professionally.

  • Collaborate with internal teams, including content, digital ad management, public relations, web development, and executives.

  • Stay informed about current media trends and consumer behavior patterns.

  • Coordinate with the CS Director and clients to design media plans and set budgets, selecting optimal media outlets.

  • Review and send cost and spending reports for clients.

  • Analyze campaign effectiveness and generate recommendations for continuous improvement.

  • Maintain professionalism and adhere to deadlines.

  • Travel as needed for client meetings, events, or new business opportunities.

  • Create post-client meeting action item lists for both internal teams and clients, delegating tasks to the coordinator team.

  • Draft and manage proposed contract changes for clients.

  • Provide accounts receivable support as needed.

  • Escalate AR report issues when necessary.

  • Undertake additional duties as assigned by the direct supervisor.

Supporting Responsibilities

  • Support client success team responsibilities when colleagues are on leave or as client needs fluctuate.

  • Oversee projects from initial concept to completion, ensuring deadlines are met and final work is reviewed before client submission.

  • Facilitate daily operational tasks to ensure smooth agency operations.

  • Oversee client billing, and manage client needs with team support.

  • Prepare client meeting materials, including notes and presentations.

Skills and Requirements

  • Marketing degree or 1-3 years of industry experience

  • Excellent written and verbal communication skills.

  • Highly organized and detail-oriented.

  • Strong work ethic and problem-solving ability.

  • Exceptional customer service skills with a proactive approach.

  • Proficiency in Google Suite, Microsoft Word, Excel, PowerPoint, and other relevant software.

  • Ability to work efficiently in a fast-paced environment and make sound judgments.

  • Familiarity with iOS, smartphones, tablets, and Mac or PC systems.

  • Professional demeanor in office and client interactions.

  • Understanding of client industries and marketing strategies.

  • Willingness to stay informed on industry trends and emerging technologies.

Company Description

OSLA is an insight driven performance agency. We don't just create marketing campaigns, but deliver results rooted in intelligence and insight by turning strategies into outcomes that matter. Our clients want smart, cost-effective strategies that deliver real results and help drive revenue growth. We bring added value to businesses by providing a strategy team of trusted advisors who create and diligently track strategic efforts for performance in highly competitive marketplaces.