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Client Experience Manager Jobs in Alabaster, AL (NOW HIRING)

IMA Financial Group

Senior Client Manager

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives expert client lifecycle management, including escalated issue resolution and strategic ... Self-funding experience * Technical application skills: OE guide applications * Strong market ...

New

Aprio

Manager, Tax

Birmingham, AL · On-site

$110 - $150/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Responsible for managing and leading a team of tax professionals, delegating tasks and ... client experience. We call it the Aprio Way. This shared mindset creates lasting relationships ...

Alpine Legacy Group

Client Consultant

Bessemer, AL · On-site

$76K - $88K/yr

  • Medical

  • Dental

  • Vision

You'll manage your own local territory, build relationships with business owners and their teams ... Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks

Mission Pet Health

Hospital Manager - Wisconsin

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Champion the Client Experience: You'll ensure every client and pet receives exceptional service ... Proven experience managing a P&L, with a track record of driving results. * A successful background ...

Baldwin

Client Executive, Employee Benefits-CAC

Birmingham, AL · On-site

$71K - $97K/yr

  • Retirement

A Client Executive is expected to manage projects to exceed client expectations in alignment with ... Two to four years of experience with an in-depth understanding of insurance. * Ability to obtain ...

Fifth Third

Commercial RM IV

Birmingham, AL · On-site

Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs. Client Experience * Meet with customers on a regular ...

Fifth Third Bank

Commercial RM IV

Birmingham, AL · On-site

Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs. Client Experience * Meet with customers on a regular ...

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Showing results 41-60

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Alabaster, AL

Client Experience Manager information

See Alabaster, AL salary details

$23.8K

$49.5K

$89.3K

How much do client experience manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client experience manager in Alabaster, AL is $49,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,800.00 and $52,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

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The top searched job categories for Client Experience Manager jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Client Experience Manager jobs?

Cities near Alabaster, AL with the most Client Experience Manager job openings:

Client Experience Manager jobs near you

Client Success Manager

Globe Life: Moore Organizations

Birmingham, AL • On-site

Full-time

Posted 3 days ago

New

Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus

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