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Client Experience Manager Jobs in Utah (NOW HIRING)

Barry's

Client Operations Lead

Salt Lake City, UT · On-site

$17/hr

Support the client experience with hospitality and studio amenities to build personalized ... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ...

Ernest

Client Relationship Manager

Salt Lake City, UT

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local radius to SLC, UT Workplace ... Previous experience in outside sales is required * Hunter mentality with a knack for face-to-face ...

Ernest

Client Relationship Manager

Salt Lake City, UT · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local radius to SLC, UT Workplace ... Previous experience in outside sales is required * Hunter mentality with a knack for face-to-face ...

Audiohook

Client Success Manager

Eden, UT · Remote

$120K/yr

Experience managing digital advertising campaigns (audio, podcast, programmatic, or paid media strongly preferred) * Proven track record of owning client relationships tied to revenue retention and ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Experience managing and measuring client satisfaction levels and ongoing initiatives, including identifying opportunities for improvement in tools and processes * Exposure to or experience with ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Experience managing and measuring client satisfaction levels and ongoing initiatives, including identifying opportunities for improvement in tools and processes * Exposure to or experience with ...

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

Who You Are: * 1+ years of experience in a client service or administrative role, preferably within the wealth management or financial services industry. * Required licensing within 6 months of hire:

Gallagher

Client Manager

Clearfield, UT · On-site

Bachelor's Degree plus 3 or more years client service and/or claims management experience - OR ... High School diploma degree/GED with 8+ years client service and/or claims management experience

New

Arthur J. Gallagher & Co.

Client Manager

Clearfield, UT · On-site

Client Manager At Gallagher Benefit Services, you're a trusted partner to organizations navigating ... Resolve service-related issues independently but know when to raise concerns to more experienced ...

New

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Utah

Client Experience Manager information

See Utah salary details

$25.5K

$52.9K

$95.6K

How much do client experience manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client experience manager in Utah is $52,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,900.00 and $56,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

What are the most commonly searched types of Client Experience jobs in Utah?

The most popular types of Client Experience jobs in Utah are:

What are popular job titles related to Client Experience Manager jobs in Utah?

For Client Experience Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Utah look for?

The top searched job categories for Client Experience Manager jobs in Utah are:

What cities in Utah are hiring for Client Experience Manager jobs?

Cities in Utah with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Utah as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $52,926 per year, or $25.4 per hour.

Receptionist - Client Service Specialist

CityVet

Saratoga Springs, UT • On-site

$13.50 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

CityVet rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

21st of 52 rated veterinary

Job description

Happy people. Healthy pets.
At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first environment where the future of our employees is just as important as the future of our business.
All pet lovers welcome
CityVet is looking for Client Service Specialists to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all.
Make pet care your purpose
The Client Service Specialist (CSS) serves as the clinics primary point of contact for all client interfaces beginning with the first impression during any client experience, whether that is on the phone or face-to-face. It is the job of the Client Service Specialist to ensure a pleasant client experience and to build relationships with clients that result in loyal brand ambassadors.
Essential qualifications:
  • Computer proficiency
  • High school diploma or GED
  • At least 18 years of age at the time of hire
A day in the life:
  • Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
  • Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Greet and welcome all clients entering the clinic by opening the door, checking patients in for their appointment, notifying the clients of any appointment delays, care for clients during their wait and alerting the staff of the client's arrival.
Purr-worthy people care
At CityVet, we put an added focus on the well-being of our staff members because caring for people and their pets is no easy task. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people.
In addition to health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance and HSA options, our full-time employees receive:
  • Generous Pet-care Discounts
  • Uniform Allowance
  • Flexible Schedules
  • Growth Opportunities
Skills & Requirements Qualifications
Haven't found your role?
Visit our careers page HERE to complete a comprehensive search for a role that fits your personality and skill set.
Know the perfect pet lover?
Submit your contact information HERE for an opportunity to receive up to $10,000 if your contact is hired and meets our Community Referral Program qualifications. Read more about the program HERE!
Follow the growth of CityVet on LinkedIn!

What CityVet employees say

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