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Client Experience Manager Jobs in Utah (NOW HIRING)

Support the client experience with hospitality and studio amenities to build personalized ... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ...

Experience managing digital advertising campaigns (audio, podcast, programmatic, or paid media strongly preferred) * Proven track record of owning client relationships tied to revenue retention and ...

Experience managing and measuring client satisfaction levels and ongoing initiatives, including identifying opportunities for improvement in tools and processes * Exposure to or experience with ...

Experience managing and measuring client satisfaction levels and ongoing initiatives, including identifying opportunities for improvement in tools and processes * Exposure to or experience with ...

Experience leading enterprise implementations or client-facing delivery organizations. Strong understanding of healthcare revenue cycle workflows. Proven ability to manage executive-level client ...

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

Who You Are: * 1+ years of experience in a client service or administrative role, preferably within the wealth management or financial services industry. * Required licensing within 6 months of hire:

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

... an immersive experience that enables advisors and wealth management firms to differentiate ... Client Relations: Serve as the main point of contact for advisors and their clients, addressing ...

... an immersive experience that enables advisors and wealth management firms to differentiate ... Client Relations: Serve as the main point of contact for advisors and their clients, addressing ...

Client Service Associate

Sandy, UT · On-site

$45K - $50K/yr

... an immersive experience that enables advisors and wealth management firms to differentiate ... Client Relations: Serve as the main point of contact for advisors and their clients, addressing ...

Showing results 41-60

Client Experience Manager information

See Utah salary details

$25.5K

$52.9K

$95.6K

How much do client experience manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client experience manager in Utah is $52,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,900.00 and $56,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the most commonly searched types of Client Experience jobs in Utah? The most popular types of Client Experience jobs in Utah are:
What are popular job titles related to Client Experience Manager jobs in Utah? For Client Experience Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Utah look for? The top searched job categories for Client Experience Manager jobs in Utah are:
Infographic showing various Client Experience Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,926 per year, or $25.4 per hour.

Client Operations Lead

Barry's

Salt Lake City, UT • On-site

$17/hr

Part-time

Re-posted 3 days ago


Job description

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (People@Barrys.com).
Barry's is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
About the Role
The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all areas of the business. The Clients Operations Lead plays a crucial role in ensuring every client has an exceptional in-studio experience, working closely with the studio team to maintain high standards of hospitality and communication. Acting as a positive brand ambassador, this role is key in fostering memorable client experiences that reinforce our commitment to our fitness community.
What You'll Do
  • Serve as studio leader in absence of GM/AGM/COS
  • Assess customer needs, maintain quality standards for services, and evaluate customer satisfaction
    • Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
  • Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
  • Serve as mentor, influencer and motivator of peers supporting all Barry's initiatives, practices and policies
  • Develop constructive and cooperative working relationships with clients/staff, and maintain them over time
    • Assist clients, building individual connections, and providing direction with any questions or concerns
  • Communicating with studio leadership, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
  • Deliver first class client experience or hospitality at all times
    • Greet, assist and check in customers
    • Respond to customer questions at the studio, per phone and email
    • Handle studio membership database, register new clients, receive membership payments and maintain client base
  • Support marketing initiatives including client data capture and accuracy, communication on events and campaigns
  • Motivate team and build positive morale in order to drive results through accountability and celebrating successes
  • Provides timely, same day coaching and feedback to team members and communicates recaps to their line manager appropriately.
  • Deliver operational excellence in all studio processes
  • Ensure a clean and welcoming atmosphere at all times
  • Guide clients with regards to the latest studio promotions, membership discounts and/or special events
  • Deliver quality shakes and customer service in the Fuel Bar
    • Handle pre-orders and orders on the spot
    • Custom to each customer's needs
  • Maintain product knowledge for all studio retail operations
    • Participate in all relevant training and development programs and meetings as directed by Operations leaders
  • Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements

Facility Maintenance:
  • Support in Preparing studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
  • Support in cleaning and maintaining of locker rooms to brand standard as directed
  • Support in regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
  • Support in Laundry services, including collecting, washing, and folding towels
  • Support daily and weekly cleaning and maintenance checklists

Company Culture Responsibilities:
  • Work to uphold Barry's community and culture standards, and live the company mission, vision, and values daily.
  • Represent the Barry's brand within the studio and throughout the PA fitness community.
  • Assist in participating in and enhancing the community with your studio and regional teams.

Customer Service:
  • Ensure all existing and new clients are provided with the highest level of hospitality
  • Maintain client database and utilize information to increase client contact
  • Support and attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools

Qualifications
  • Strong hospitality customer service skills and alignment with Barry's Mission, Vision and Values.
  • Availability to work 4 to 5 shifts, one being a weekend day
  • Friendly, outgoing personality and enjoy social interaction
  • Exhibits enthusiasm for the studio and for the job
  • Must be a patient, courteous listener, able to show empathy
  • Responding to clients request with a can-do attitude
  • Cooperative manner with a focus on team culture.
  • Ability to prioritize and work within a fast-paced environment
  • Have an eye for detail and care for the studio's appearance and cleanliness
  • Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
  • Maintain a professional appearance and behavior
  • Demonstrate excellent communication skills
  • Candidates must be at least 18 years or older to apply

The pay range for this role is:
17 - 17 USD per hour (Salt Lake City)

Barry's logo

About Barry's

Sourced by ZipRecruiter

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Miami, FL, US

Year founded

1998