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Client Experience Manager Jobs in Nebraska (NOW HIRING)

Berry Law Firm

Client Service Agent

Lincoln, NE · On-site

$21/hr

Maintain accurate records and client notes in the CRM to ensure continuity and a seamless experience * Collaborate closely with teammates to elevate the client journey and deliver "white-glove ...

Franklin Covey

Client Partner - Education

Lincoln, NE · On-site

$105/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly preferred * Proven track record of: * Consistently ...

D.A. Davidson

Client Associate

Lincoln, NE

  • Medical

  • Dental

  • Vision

  • PTO

If you have a passion for creating an exceptional client experience, enjoy working collaboratively ... Provide extraordinarily professional and courteous client service managing client requests, account ...

D.A. Davidson

Client Associate

Lincoln, NE

If you have a passion for creating an exceptional client experience, enjoy working collaboratively ... Provide extraordinarily professional and courteous client service managing client requests, account ...

Hello Sunshine Travels

Client Specialist

Omaha, NE · On-site

Time management * Problem-solving * Sales and client engagement * Social media and marketing experience (preferred but not required) Apply today if you're passionate about travel, enjoy helping ...

D.A. Davidson

Client Associate

Lincoln, NE · On-site

  • Medical

  • Dental

  • Vision

  • PTO

If you have a passion for creating an exceptional client experience, enjoy working collaboratively ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

D.A. Davidson

Client Associate

Lincoln, NE · On-site

  • Medical

  • Dental

  • Vision

  • PTO

If you have a passion for creating an exceptional client experience, enjoy working collaboratively ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

TheKey

Client Relationship Manager

Omaha, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Relationship Manager coordinates these services working with a team of Caregivers. We ... You will either arrive with experience or you will gain it, but good common sense is a must. Ours ...

JCPenney

Salon Manager BTC 1

Omaha, NE · On-site

$15.48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Experience * Leads by example in all interactions with clients, and supports stylists to ... Manages backbar expenses to plan * Performance Standards / Programs * Consistently meets ...

The Reserves Network Inc

Client Advisor

Omaha, NE · Hybrid

$50K/yr

This role is pivotal in enhancing the client experience by resolving complex financial matters and ... Coordinate meetings, manage schedules and deadlines, track follow-ups, answer client calls, and ...

Posted today

Avior Wealth Management LLC

Client Advocate

Omaha, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us At Avior, we believe in more than just managing wealth; we are dedicated to helping ... By sharing our knowledge and experience with one another, we foster a culture of innovation and ...

Avior Wealth Management LLC

Client Advocate

Omaha, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us At Avior, we believe in more than just managing wealth; we are dedicated to helping ... By sharing our knowledge and experience with one another, we foster a culture of innovation and ...

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Nebraska

Client Experience Manager information

See Nebraska salary details

$26.7K

$55.4K

$100.1K

How much do client experience manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client experience manager in Nebraska is $55,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $58,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are popular job titles related to Client Experience Manager jobs in Nebraska? For Client Experience Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Nebraska look for? The top searched job categories for Client Experience Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Client Experience Manager jobs? Cities in Nebraska with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Nebraska as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $55,430 per year, or $26.6 per hour.

Client Service Agent

Berry Law Firm

Lincoln, NE • On-site

$21/hr

Full-time

Re-posted 7 days ago

Job description

About Berry Law
Berry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. With over 240 years of combined legal experience, our award-winning attorneys represent clients in all 50 states. We've won thousands of cases and secured hundreds of millions of dollars for Veterans and their families.
Position Summary
The Client Experience Agent creates the first impression and is the first point of contact for Veterans and their families seeking help. This role is critical in providing a welcoming, empathetic, and solution-oriented experience that reflects Berry Law's commitment to delivering best-in-class service. In addition to client engagement and intake support, select Client Experience Agents may be asked to assist with accounts receivable (AR) follow-up, including outreach to clients with outstanding balances and processing of payments - always handled with the same professionalism and empathy that defines the Berry Law client experience.
Primary Responsibilities
Client Engagement & Experience
  • Engage with potential and existing clients via inbound and outbound phone calls, text, and email with professionalism and empathy
  • Listen actively to client concerns and build genuine rapport at every touchpoint
  • Help clients understand how Berry Law can support them - delivering clarity, reassurance, and trust throughout their journey
  • Maintain accurate records and client notes in the CRM to ensure continuity and a seamless experience
  • Collaborate closely with teammates to elevate the client journey and deliver "white-glove" service
  • Consistently meet or exceed team goals related to service quality, responsiveness, and conversions
  • Route calls appropriately to the correct team members or departments

Accounts Receivable Support (select agents may be assigned)
  • Execute systematic follow-up communications (calls, emails, texts) with clients who have outstanding balances
  • Accept payments via debit/credit card and establish eCheck payment plans when clients are unable to pay in full
  • Use empathy and assertiveness to resolve outstanding accounts while preserving the client relationship
  • Document all AR-related client interactions accurately in the case management system
  • Manage AR items by updating statuses, completing activity checkboxes, and creating follow-up tasks
  • Apply sound judgment to identify when to escalate disputes or payment issues versus resolve independently

Required Skills & Abilities
  • Communication: Professional phone and written communication skills; ability to handle both client service and sensitive financial conversations with empathy and confidence
  • Emotional Intelligence: High EQ with the ability to remain calm, compassionate, and solution-focused under pressure
  • Systems Proficiency: Comfortable navigating multiple platforms including CRM and case management systems
  • Attention to Detail: Accurate documentation and data entry; ability to follow structured procedures precisely
  • Problem-Solving: Sound judgment to identify when to escalate vs. resolve independently
  • Adaptability: Ability to shift between client engagement and AR responsibilities as needed
  • A naturally curious mindset and drive to ask meaningful questions
  • Self-starter who thrives in both team and independent environments
  • Ability to maintain confidentiality and handle sensitive information with discretion

Experience & Professional Qualifications
  • High school diploma required
  • Background in sales, customer service, or a fast-paced competitive field (sports, academics, or work experience)
  • A positive, coachable attitude and a hunger to learn and grow
  • Preferred: Military member, Veteran, or family member of someone who has served

Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to communicate with clients via phone, email, text, and possibly in person

Organizational Values
Integrity | Commitment | Accountability | Warrior Ethos | Leads by Example
Why Join Berry Law?
  • Personalized onboarding, ongoing coaching, and mentorship
  • Weekly, monthly, and annual recognition programs
  • Financial incentives, bonus structures, and growth opportunities
  • Award-winning culture committed to excellence and mission
  • Recognized by Inc. Magazine, Law Firm 500, Department of Labor, and more
  • Training provided

Make an impact every day. Join us in honoring service with service.
Berry Law is an equal opportunity employer.

Apply