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Remote Fidelity Jobs in Nebraska (NOW HIRING)

Cordova

UI/UX - Designer

Omaha, NE · Remote

Create and refine user flows, wireframes, prototypes, and high-fidelity mockups for web and mobile ... Thrives in a multi-disciplinary environment, working seamlessly with both local and remote team ...

World Wide Technology

$130K - $135K/yr

Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection ... LI-MP1 LI-REMOTE

World Wide Technology

$130K - $135K/yr

Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection ... LI-MP1 LI-REMOTE

World Wide Technology

$130K - $135K/yr

Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection ... LI-MP1 LI-REMOTE

World Wide Technology

$130K - $135K/yr

Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection ... LI-MP1 LI-REMOTE

World Wide Technology

$130K - $135K/yr

Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection ... LI-MP1 LI-REMOTE

All JobsFidelity JobsRemote Fidelity JobsRemote Fidelity Jobs in Nebraska

Remote Fidelity information

What are the key skills and qualifications needed to thrive in the remote fidelity position, and why are they important?

To thrive as a Remote Fidelity Specialist, you need a strong background in financial services, attention to detail, and proficiency with remote communication platforms. Familiarity with financial management software, secure file transfer systems, and relevant certifications such as Series 7 or Series 63 are often required. Strong organizational skills, self-motivation, and clear communication abilities are essential for success in virtual team environments. These qualifications ensure accurate financial operations, data security, and effective client interactions in a remote setting.

What are the main challenges of working as a remote fidelity specialist, and how can they be managed?

One of the main challenges in a remote fidelity role is maintaining high data security standards while handling sensitive financial information off-site. Team members must also adapt to working independently and staying connected with clients and colleagues through digital tools rather than in-person meetings. To succeed, it's important to establish a productive workspace, stay updated on cybersecurity protocols, and communicate proactively with your team. Many companies provide frequent online training sessions and virtual support to ensure remote employees have the resources they need to excel. Adapting to these unique challenges fosters both professional growth and strong client trust.

What is a remote fidelity?

A Remote Fidelity job typically refers to a position with Fidelity Investments that allows employees to work remotely, either full-time or in a hybrid capacity. These roles can span various functions such as customer service, financial advising, technology, and analytics. Remote employees leverage digital tools and secure platforms to assist clients, analyze financial data, or develop investment solutions. Fidelity provides remote workers with resources and support to maintain productivity and engagement while working from home.

What are popular job titles related to Remote Fidelity jobs in Nebraska? For Remote Fidelity jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Fidelity jobs in Nebraska look for? The top searched job categories for Remote Fidelity jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Fidelity jobs? Cities in Nebraska with the most Remote Fidelity job openings:
Remote Fidelity jobs near you
Infographic showing various Remote Fidelity job openings in Nebraska as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 25% In-person, 25% Hybrid, and 50% Remote job distribution.

Entry Level Customer Service - Omaha / Lincoln, NE area ONLY

Fidelity Investments

Omaha, NE • On-site, Remote

$15.25 - $20.75/hr

Full-time

Retirement

Re-posted 19 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.
In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.
As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.
  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Expertise and Skills you Bring
  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value you Deliver
  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Our Investments in You
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)
Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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