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Digital Client Success Manager Jobs in Nebraska (NOW HIRING)

Milliman

Client Success Manager (MedInsight)

Omaha, NE · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Position Overview The Client Success Manager (CSM) is the operational owner of client delivery, primarily after a sale is completed. The CSM translates the services, scope, and commitments sold to ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Position Overview The Client Success Manager (CSM) is the operational owner of client delivery, primarily after a sale is completed. The CSM translates the services, scope, and commitments sold to ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Position OverviewThe Client Success Manager (CSM) is the operational owner of client delivery, primarily after a sale is completed. The CSM translates the services, scope, and commitments sold to the ...

Remarcable PC

Customer Success Manager (CSM)

Omaha, NE · On-site

You can explain procurement workflows to a foreman and digital transformation ROI to a CFO -- and you're comfortable in both rooms. * Owner's mentality * You treat your book of business like your own ...

Remarcable Inc

Customer Success Manager (CSM)

Omaha, NE · On-site

$75K - $95K/yr

You can explain procurement workflows to a foreman and digital transformation ROI to a CFO - and you're comfortable in both rooms. * Owner's mentality * You treat your book of business like your own ...

Remarcable, Inc.

Customer Success Manager (CSM)

Omaha, NE · On-site

$75K - $95K/yr

You can explain procurement workflows to a foreman and digital transformation ROI to a CFO -- and you're comfortable in both rooms. * Owner's mentality * You treat your book of business like your own ...

Genesys

Job Title: Sr. Customer Success Manager Location: West and Central Regions About Genesys Genesys ... Through our cloud, digital and AI technologies, we enable organizations to deliver Experience as a ...

Public Consulting Group

Client Service Associate 1

Lincoln, NE · On-site

$12.50 - $17.50/hr

Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Nebraska

Digital Client Success Manager information

See Nebraska salary details

$13.8K

$88.6K

$156.4K

How much do digital client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for digital client success manager in Nebraska is $88,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $109,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in Nebraska? For Digital Client Success Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in Nebraska look for? The top searched job categories for Digital Client Success Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Digital Client Success Manager jobs? Cities in Nebraska with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you

Client Success Manager

Armed Forces Benefits Assoc.

Lincoln, NE • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Client Success Manager
Build Relationships. Drive Growth. Make an Impact.

Are you passionate about helping clients succeed while growing long-term business relationships? We are seeking a proactive, relationship-focused Client Success Manager (CSM) to serve as a trusted advisor to our broker partners and employer groups. In this highly visible role, you will play a key part in retaining business, identifying growth opportunities, solving complex service issues, and delivering an exceptional client experience.

As a strategic partner to brokers, sales leaders, and internal teams, you'll help strengthen relationships, expand coverage opportunities, and drive premium growth across an established block of voluntary benefits business.

What You Will DoCultivate and Grow Key Relationships
  • Serve as the primary point of contact for an assigned portfolio of broker relationships and employer groups.
  • Build trusted partnerships through proactive communication, responsiveness, and outstanding service.
  • Conduct broker and client meetings, both virtually and in person, to support retention and growth initiatives.
  • Collaborate with Regional Marketing Directors and sales teams to strengthen broker relationships and improve client satisfaction.
Drive Account Growth and Retention
  • Identify opportunities to increase participation, expand coverage offerings, and grow premium within existing accounts.
  • Develop and execute account strategies focused on retention, enrollment growth, and long-term client success.
  • Monitor renewal activity and proactively address retention risks before they impact business.
  • Analyze account performance data and recommend growth strategies tailored to each broker's business model.
Deliver Strategic Client Support
  • Prepare and review sales proposals to ensure accuracy, completeness, and alignment with company guidelines.
  • Coordinate with internal teams to facilitate smooth implementation of plan changes and new coverage opportunities.
  • Resolve broker service concerns and commission inquiries with professionalism and urgency.
  • Serve as a resource and advocate for brokers by providing timely updates, solutions, and follow-through.
Improve Processes and Operational Excellence
  • Track account activity, renewals, service requests, and growth opportunities within business systems.
  • Partner with operational teams to enhance workflows, improve service delivery, and strengthen the broker experience.
  • Participate in projects and initiatives that support business growth, operational efficiency, and client satisfaction.
  • Identify trends, risks, and opportunities that help drive continuous improvement.

About Armed Forces Benefit Association (AFBA) and 5Star Life

In 1947, AFBA emerged from the basement of the Pentagon to solve a critical need in support of the military. More than 75 years later, our commitment to those who serve and to solving their unique problems remains core to everything we do. Founded to provide military members with a death benefit no one else would, we continue to embrace our mission and deliver benefits tailored to the real-life needs of all who serve today, including active duty, National Guard, and first responders. Providing protection to those who go in harm’s way, we ensure survivor and other benefits are available to all who serve, defend, and protect our great nation, no matter what. 5Star Life Insurance Company was founded in service and carry that mission today by committing to serve those who serve, from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running. Our commitment to our communities – rather than the bottom line- drives our business.

Benefits we offer:

  • health insurance (medical, dental, and vision)
  • flexible spending accounts (medical and dependent care)
  • 401k plan with generous employer match
  • paid time off
  • paid holidays (12)
  • life insurance
  • short- and long-term disability insurance
  • employee assistance program
  • professional development & tuition reimbursement
  • career growth opportunities
  • on-site gym and locker rooms (Alexandria, VA office only)
  • friendly, collaborative culture

Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans' statuses, disabilities, and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace, we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact Human Resources (hr@afba.com). EEO is the Law (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.