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Member Success Manager Jobs in Nebraska (NOW HIRING)

EDB

Principal Customer Success Manager

Lincoln, NE · On-site

As a member of the CSM team, you will collaborate across all functions of the EDB organization to ... management experience in Customer Success, Sales, Consulting, Customer Advocacy, or relevant ...

NRC Health

Director, Customer Success

Lincoln, NE · On-site +1

$120K - $162K/yr

What you will do As a Director, Customer Success, you will lead a team of Customer Success Managers ... and performance manage each member of the team. You will also take ownership of team on-site ...

NRC Health

Director, Customer Success

Lincoln, NE · On-site

$120K - $162K/yr

What you will do As a Director, Customer Success, you will lead a team of Customer Success Managers ... and performance manage each member of the team. You will also take ownership of team on-site ...

Centris

Assistant Vice President, Underwriting

Omaha, NE · On-site

$18.75 - $25.50/hr

This position manages the daily activities of the underwriting department through leadership ... You'll join a team that values accuracy, partnership, and member success. You'll make a real impact ...

The Reserves Network Inc

Staff Accountant

Scottsbluff, NE · On-site

$60K - $75K/yr

Ability to manage a fast-paced work environment Benefits and Perks: * Competitive benefits package ... Their people are their greatest asset, and they invest in every team member's success through ...

Arbor Day Foundation

Executive Chef

Nebraska City, NE · On-site

$64K - $88K/yr

Select, train, lead, develop , and inspire a talented culinary team, including managers, while supporting each team member's success, growth, and recognition. * Model professionalism and superior ...

Arbor Day Foundation

Executive Chef

Nebraska City, NE

$64K - $88K/yr

Select, train, lead, develop , and inspire a talented culinary team, including managers, while supporting each team member's success, growth, and recognition. * Model professionalism and superior ...

CONAGRA

Procurement Manager - Capital

Omaha, NE · On-site

$109K - $159K/yr

... member of the Enterprise Procurement organization and individual capital project teams. You will ... Demonstrated success managing competitive sourcing events and single‑source procurements

Conagra Brands

Procurement Manager - Capital

Omaha, NE · Hybrid

$109K - $159K/yr

... member of the Enterprise Procurement organization and individual capital project teams. You will ... Demonstrated success managing competitive sourcing events and singlesource procurements

New

Culver's

Crew Member

NE · On-site

$11.25 - $14.75/hr

Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request. * Answers the ... Lift / carry 51-100 lbs Occasionally TEAM MEMBER PERFORMANCE SUCCESS FACTORS * COMMUNICATION:

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Member Success Manager information

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.

What are popular job titles related to Member Success Manager jobs in Nebraska?

For Member Success Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Member Success Manager jobs in Nebraska look for?

The top searched job categories for Member Success Manager jobs in Nebraska are:

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Cities in Nebraska with the most Member Success Manager job openings:

Member Success Manager jobs near you

Remote Member Success Advisor - Customer Service & Benefits

Globe Life American Income Division

Omaha, NE • On-site, Remote

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Member Success Advisor - Customer Service & Benefits
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Schedule: Flexible | RemoteHelp Working Families Protect What Matters Most
Are you a people-focused professional who enjoys helping others, solving problems, and building meaningful relationships?
AO is seeking motivated, service-oriented individuals to join our growing remote team as Remote Member Success Advisors. In this role, you'll connect virtually with members and their families who are seeking information about available supplemental benefits. You'll help answer questions, explain coverage options, assist with enrollment, and provide ongoing support.
This opportunity is ideal for individuals looking for a long-term remote career with flexibility, professional development, performance-based earning potential, and opportunities to advance into leadership.
Whether you're beginning a new career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, administrative support, or sales, we provide the training and mentorship needed to help you succeed.
No prior insurance experience is required.About AO
AO is part of the American Income Division of Globe Life and has a long-standing history of serving working families.
Our representatives help members of labor unions, associations, credit unions, and other groups understand supplemental benefit and financial protection options available to them and their families.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to serve members remotely while participating in online training, mentorship, professional development, and team collaboration.
Our culture emphasizes service, integrity, accountability, professional growth, and leadership development.What You'll Do
As a Remote Member Success Advisor, you'll serve as a trusted resource for members throughout the benefits process.
Your role combines customer service, relationship building, benefits education, and consultative enrollment support.Member Service & Support
  • Meet with members virtually through Zoom and scheduled phone appointments
  • Respond to questions regarding available benefits and coverage options
  • Explain products and benefit programs clearly and professionally
  • Help members understand options based on their individual needs
  • Assist with applications, enrollment, and required documentation
  • Provide follow-up support after enrollment
  • Review existing coverage and help members understand available options
Relationship Management
  • Build positive, long-term relationships with members and their families
  • Deliver professional and personalized service during every interaction
  • Follow up with members regarding questions, updates, and service needs
  • Maintain accurate member records and documentation
  • Resolve concerns professionally and efficiently
  • Create a positive member experience from initial consultation through ongoing service
Professional Development
  • Participate in structured virtual training and onboarding
  • Attend ongoing coaching and professional development sessions
  • Develop communication, presentation, and relationship-building skills
  • Learn industry products, systems, and best practices
  • Collaborate with experienced leaders and team members
  • Develop skills that may lead to future leadership and management opportunities
What We Offer🏡 100% Remote Work
Work from home while building a career in a modern virtual environment.
  • 100% remote opportunity
  • No daily commute
  • Flexible scheduling after training
  • Virtual client appointments
  • Remote training and team collaboration
🤝 Client Opportunities Provided
Rather than traditional cold prospecting, representatives connect with individuals and families seeking information regarding available benefits.
This allows you to focus on understanding member needs, providing education, building relationships, and delivering exceptional service.💰 Weekly Performance-Based Compensation
This is a performance-based opportunity with:
  • Weekly compensation
  • Performance-based bonuses and incentives
  • Recognition opportunities
  • Residual income potential
  • Leadership incentives as you advance

Your earnings can vary based on individual activity, performance, and results.📚 Comprehensive Training & Mentorship
Prior insurance experience is not required.
You'll receive:
  • Structured onboarding
  • Product and systems training
  • Virtual coaching
  • Ongoing mentorship
  • Professional development
  • Leadership training opportunities
📈 Career Advancement
AO promotes professional development and provides opportunities to advance based on performance, initiative, and leadership ability.
Potential growth opportunities include:
  • Leadership development
  • Team mentorship
  • Management opportunities
  • Professional coaching
  • Advanced leadership roles

Advancement is based on performance rather than simply length of service.Benefits, Recognition & Incentives
Qualifying representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Residual income opportunities
  • Leadership development programs
  • Professional conferences and events
  • Performance recognition programs
  • Company-sponsored incentive travel
  • Modern virtual technology and business tools

Eligibility and qualification requirements may apply.Who We're Looking For
You don't need an insurance background to be successful in this opportunity. We're looking for motivated professionals who demonstrate:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Active listening and problem-solving skills
  • Positive and professional demeanor
  • Self-motivation and personal accountability
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Comfort communicating through Zoom and other virtual platforms
  • Integrity and attention to detail
  • Coachability and willingness to learn
  • Genuine interest in helping individuals and families
Helpful Experience - Not Required
Candidates often transition successfully from backgrounds such as:
  • Customer Service
  • Member Services
  • Client Relations
  • Call Center Support
  • Healthcare
  • Hospitality
  • Retail
  • Administrative Support
  • Account Management
  • Education
  • Sales

No prior insurance experience is required. Training and mentorship are provided.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Have reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable communicating with clients virtually
  • Be willing to complete required training and professional development
Why Build Your Career with AO?
This opportunity may be a strong fit if you're looking for a career that combines customer service, flexibility, professional growth, and performance-based advancement.
You'll have the opportunity to develop valuable skills while helping working families better understand benefits designed to provide financial protection and peace of mind.
At AO, we believe strong careers are built through service, consistency, mentorship, accountability, and continuous improvement.
You bring the motivation and willingness to learn. We'll provide the training, tools, mentorship, and support to help you develop.Interview Process
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
Interviews are conducted through Zoom video conferencing, making the hiring process convenient and accessible from home.Ready to Get Started?
If you're looking for a remote career where you can help people, build meaningful relationships, develop professionally, and create long-term growth opportunities, we'd love to hear from you.
Apply today to be considered for our Remote Member Success Advisor opportunity.Work Remotely. Serve Working Families. Grow Your Future with AO. 🚀

Apply