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Member Success Manager Jobs in Nebraska (NOW HIRING)

Culver's

Crew Member

NE · On-site

$11.25 - $14.75/hr

Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request. * Answers the ... Lift / carry 51-100 lbs Occasionally TEAM MEMBER PERFORMANCE SUCCESS FACTORS * COMMUNICATION:

Taco Bell - Norfolk

Kitchen Crew Member

Norfolk, NE · On-site

$11.75 - $15.50/hr

... manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve ... support the success of Taco Bell - Norfolk -Bring your outgoing personality and smiles We can't ...

Taco Bell - Norfolk

Counter Crew Member

Norfolk, NE · On-site

$11.75 - $15.50/hr

... manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve ... support the success of Taco Bell - Norfolk -Bring your outgoing personality and smiles We can't ...

Culver's

Crew Member

Omaha, NE · On-site

$11.50 - $15/hr

Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request. * Answers the ... Lift / carry 51-100 lbs Occasionally TEAM MEMBER PERFORMANCE SUCCESS FACTORS * COMMUNICATION:

Culver's

Crew Member

Omaha, NE · On-site

$11.50 - $15/hr

Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request. * Answers the ... Lift / carry 51-100 lbs Occasionally TEAM MEMBER PERFORMANCE SUCCESS FACTORS * COMMUNICATION:

Taco Bell - Norfolk

Restaurant Team Member

Norfolk, NE · On-site

$11.75 - $15.50/hr

... manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve ... support the success of Taco Bell - Norfolk -Bring your outgoing personality and smiles We can't ...

Taco Bell - Norfolk

QSR Team Member

Norfolk, NE · On-site

$11.75 - $15.50/hr

... manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve ... support the success of Taco Bell - Norfolk -Bring your outgoing personality and smiles We can't ...

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Member Success Manager information

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.

What job categories do people searching Member Success Manager jobs in Nebraska look for?

The top searched job categories for Member Success Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Member Success Manager jobs?

Cities in Nebraska with the most Member Success Manager job openings:

Member Success Manager jobs near you

Crew Member

Culver's

NE • On-site

$11.25 - $14.75/hr

Part-time

Re-posted 21 days ago

Culver's rating

6.2

Company rating: 6.2 out of 10

Based on 2,007 frontline employees who took The Breakroom Quiz

6th of 20 rated casual dining restaurants

Job description

JOB SUMMARY
Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's® leaves happy.
ESSENTIAL FUNCTIONS
  1. Consistently provides excellent guest service and hospitality.
  2. Demonstrates proper personal hygiene and food safety practices consistently.
  3. Maintains a neat, well-groomed uniformed appearance.
  4. Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
  5. Assists guests with product knowledge and promotional information upon request accurately.
  6. Follows company safety standards at all times and looks out for the safety of other team members and guests.
  7. Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
  8. Handles guest comments promptly and courteously.
  9. Performs primary position responsibilities timely and accurately.
  10. Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
  11. Performs back-up support accurately and timely after secondary responsibilities are accomplished.
  12. Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
  13. Answers the telephone courteously and professionally, within three rings.
  14. Prepares quality products while maintaining: portion control and presentation within service goal times.
  15. Attends all team member meetings.
QUALIFICATIONS
  • Flexible schedule
  • Reading and writing skills required
  • Communicates with guests, team and management
  • Maintains a sense of urgency
  • Demonstrates trained food safety knowledge
PHYSICAL ABILITIES
  • Stand Constantly
  • Walk Constantly
  • Sit Occasionally
  • Handling Constantly
  • Lift / carry 10 lbs or less Constantly
  • Lift / carry 11-20 lbs Constantly
  • Lift / carry 21-50 lbs Frequently
  • Lift / carry 51-100 lbs Occasionally
TEAM MEMBER PERFORMANCE SUCCESS FACTORS
  • COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
  • CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
  • DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
  • INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
  • PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
  • COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
  • QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
  • ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.

What Culver's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Culver's logo

About Culver's

Sourced by ZipRecruiter

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard. Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Prairie du Sac, WI, US

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