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Digital Client Success Manager Jobs in Nebraska (NOW HIRING)

PenLink

Customer Success Specialist

Lincoln, NE · On-site

The Customer Success Specialist will own the full lifecycle of client relationships, from ... digital intelligence platform for law enforcement preferred • Ability to manage customer issues ...

New

Pinionglobal

Tax Manager

North Platte, NE · On-site

$90 - $125/hr

Drive Client Success Through Tax Expertise and Leadership Are you ready to take the next step in ... Digital fluency, including ability to learn and navigate CCH Axcess Tax. * Critical thinking and ...

New

penlink

Customer Success Specialist

Lincoln, NE · On-site +1

The Customer Success Specialist will own the full lifecycle of client relationships, from ... digital intelligence platform for law enforcement preferred • Ability to manage customer issues ...

New

Pinion

Tax Manager

North Platte, NE · On-site

$107K - $141K/yr

Drive Client Success Through Tax Expertise and Leadership Are you ready to take the next step in ... Digital fluency, including ability to learn and navigate CCH Axcess Tax. * Critical thinking and ...

World Wide Technology

Our success is enabled by our world-class management consulting, delivery excellence and ... The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client ...

World Wide Technology

Our success is enabled by our world-class management consulting, delivery excellence and ... The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client ...

World Wide Technology

Our success is enabled by our world-class management consulting, delivery excellence and ... The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client ...

World Wide Technology

Our success is enabled by our world-class management consulting, delivery excellence and ... The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client ...

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Showing results 41-60

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Nebraska

Digital Client Success Manager information

See Nebraska salary details

$13.8K

$88.6K

$156.4K

How much do digital client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for digital client success manager in Nebraska is $88,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $109,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in Nebraska? For Digital Client Success Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in Nebraska look for? The top searched job categories for Digital Client Success Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Digital Client Success Manager jobs? Cities in Nebraska with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you

Customer Success Specialist

PenLink

Lincoln, NE • On-site

Other

Posted 3 days ago

New

Job description

Description
PenLink is a technology company bringing clarity to complex data for people who need it now. We partner with law enforcement agencies across the United States, offering a software solution to manage data and aid investigators solving crimes. It sounds like a lot of data and analytics, but really, it's about improving the world and keeping safe the places we call home.
With our get-it-done attitude and focused mission, we are growing at an unprecedented rate and are therefore seeking a Customer Success Specialist to join our Customer Success Team. The Customer Success Specialist will own the full lifecycle of client relationships, from onboarding to ongoing satisfaction and retention. In this role, you will focus on a given territory, supporting clients at all levels; serving as a trusted advisor, you will help clients maximize the value of our products while developing customer-success strategies and resources. You'll collaborate with both internal and external senior managers to address customer needs and drive growth, while tracking and maintaining key customer-success metrics.
Requirements
YOUR RESPONSIBILITIES
• Serve as a day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices and documenting both.
• Review the customer journey, determine how it's supported, and use a consultative approach to help clients overcome issues and achieve their goals
• Collaborate, problem-solve, and/or strategize with team members, including sales and training teams
• Identify risk and growth indicators for assigned accounts
• Regular travel to customer locations to conduct in-person/on-site consultations, demonstrations and briefings
• Adhering to team and company processes.
• Other duties as assigned
YOUR COMPETENCIES & EXPERIENCE
• 5+ years of experience working in law enforcement (analyst, investigator, officer, etc.) is preferred
• 3+ years of experience working with OSINT, preferably Tangles, Penlink's primary open-source intelligence tool for law enforcement is required
• Previous experience working with PLX, Penlink's primary digital intelligence platform for law enforcement preferred
• Ability to manage customer issues and resolve escalations
• Support complex, high-value, or marquee accounts
• Results-driven, self-starter, outstanding interpersonal abilities, attention to detail and organized
• Active team player who can quickly adapt to changing priorities and support multiple customers or initiatives simultaneously
• Proven experience utilizing law enforcement software for a variety of workflows

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