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Digital Client Success Manager Jobs in Nebraska (NOW HIRING)

You can explain procurement workflows to a foreman and digital transformation ROI to a CFO - and you're comfortable in both rooms. * Owner's mentality * You treat your book of business like your own ...

Customer Success Manager (CSM)

Omaha, NE · On-site

$75K - $95K/yr (+ commission)

You can explain procurement workflows to a foreman and digital transformation ROI to a CFO -- and you're comfortable in both rooms. * Owner's mentality * You treat your book of business like your own ...

$68K - $122K/yr

Experience in Customer Success, Account Management or a client-facing role * You will be fully remote with travel expected up to 35% * Display sincere curiosity to understand one of the largest, most ...

Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational ... Minimum of 8-10 years' experience in Customer Success,Technical Account management ...

Digital Product Manager

Omaha, NE · On-site

$85K - $140K/yr

Shape product recommendations by connecting client needs, operational insights, content quality ... self-service success, ensuring that up-to-date content is fully integrated across the platform

Shape product recommendations by connecting client needs, operational insights, content quality ... self-service success, ensuring that up-to-date content is fully integrated across the platform

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions ... Works closely withtheCustomer Success Manager (CSM) and oversees day-to-day relationship with ...

Showing results 21-40

Digital Client Success Manager information

See Nebraska salary details

$13.8K

$88.6K

$156.4K

How much do digital client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for digital client success manager in Nebraska is $88,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $109,200.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What are popular job titles related to Digital Client Success Manager jobs in Nebraska?

For Digital Client Success Manager jobs in Nebraska, the most frequently searched job titles are:

What cities in Nebraska are hiring for Digital Client Success Manager jobs?

Cities in Nebraska with the most Digital Client Success Manager job openings:

Customer Success Manager (CSM)

Remarcable Inc

Omaha, NE • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Remarcable is a SOC 2 Type II-certified cloud platform that streamlines purchasing for MEP contractors. We've processed billions in material purchases and we're scaling fast. As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated book of business - driving retention, expansion, and real business value for contractor clients.
What You'll Do
  • Drive value realization
  • Lead the handoff from onboarding into a long-term success plan. Deliver QBRs and EBRs that show measurable ROI across procurement, spend control, and field-to-office workflows.
  • Protect and grow ARR
  • Monitor account health in Totango and Salesforce. Run churn playbooks proactively when usage dips - don't wait for the renewal date to find out there's a problem.
  • Expand accounts
  • Identify upsell opportunities - new modules, additional regions, adjacent partners. Turn happy customers into advocates for case studies, referrals, and beta programs.
  • Feed product insight
  • Translate field feedback into clear, actionable input for Product and Engineering. You're the voice of the contractor inside the building.

Who You Are
  • 5+ years in B2B SaaS CS or Account Management
  • You've managed a book of business before and know what it takes to retain and grow complex accounts. Construction industry experience (electrical, mechanical, plumbing) is a meaningful plus.
  • Systems-minded
  • Comfortable in Salesforce and Totango (or similar CSPs). You believe: if it isn't in the CRM, it didn't happen.
  • Proactive by default
  • You don't wait for a customer to raise a flag. You intervene before problems become crises.
  • Fluent across audiences
  • You can explain procurement workflows to a foreman and digital transformation ROI to a CFO - and you're comfortable in both rooms.
  • Owner's mentality
  • You treat your book of business like your own company - focused on high-impact work, not busy work.

Compensation and Benefits
  • Medical, dental & vision (company-paid for employee coverage)
  • STD & group life (company-paid), voluntary LTD
  • 401(k) with company match
  • 2 weeks PTO + 56 hrs sick in year 1
  • Bonus potential
  • Series A growth trajectory

#ZR
Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322.
Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.