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Client Experience Manager Jobs in Arizona (NOW HIRING)

Michaels Stores

Temp CEM

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Store - PHX-CHANDLER, AZ The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees ...

TaskUs USA LLC

Learning Experience Manager

Chandler, AZ · On-site

$97 - $145/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training ...

TaskUs

Learning Experience Manager

Chandler, AZ · On-site

$97K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training ...

TaskUs

Learning Experience Manager

Chandler, AZ

$97K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training ...

TaskUs

Learning Experience Manager

Chandler, AZ

$97K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training ...

PNC

Premier Client Banker - PNC Wealth Management

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are all united in delivering the best experience for our customers. We work together each day to ... We encourage candidates to connect with their recruiter and hiring manager to understand workplace ...

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Arizona

Client Experience Manager information

See Arizona salary details

$26.1K

$54.2K

$97.8K

How much do client experience manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client experience manager in Arizona is $54,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $57,300.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are the most commonly searched types of Client Experience jobs in Arizona?

The most popular types of Client Experience jobs in Arizona are:

What are popular job titles related to Client Experience Manager jobs in Arizona?

For Client Experience Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Arizona look for?

The top searched job categories for Client Experience Manager jobs in Arizona are:

What cities in Arizona are hiring for Client Experience Manager jobs?

Cities in Arizona with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Arizona as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $54,177 per year, or $26 per hour.

Client Experience - Concierge - Scottsdale

The 1916 Company

Scottsdale, AZ • On-site

$15.50 - $20.25/hr

Full-time

Re-posted 26 days ago

Job description

Client Experience Concierge
Scottsdale, AZ
About Us:
The 1916 Company is the world's leading destination and global community for collectible luxury watches and fine jewelry. Comprising more than 20 boutiques and Collector's Lounges in important watch markets worldwide, The 1916 Company brings together the legacies of WatchBox, Govberg Jewelers, Radcliffe Jewelers, and Hyde Park Jewelers to offer a curated selection of timepieces and fine jewelry - both new and pre-owned - by the most respected brands, a dynamic media platform, and the support of trusted client advisors. The 1916 Company's vibrant community extends from coast to coast and around the world
Role Overview
The Concierge serves as the first point of contact for clients, setting the tone for an exceptional luxury shopping experience with The 1916 Company. This individual is responsible for creating a warm and welcoming environment, assisting with client needs, and providing seamless service throughout their visit. The Concierge will anticipate client expectations, coordinate personalized experiences, and support the sales team in delivering an elevated level of hospitality and exclusivity.
Key Responsibilities
Client Experience & Hospitality
  • Greeting clients warmly, offering personalized service from the moment they enter the store.
  • Provide hospitality, including offering refreshments and ensuring client comfort.
  • Maintain a polished, professional presence that reflects the store's luxury standards.
  • Assist in coordinating in-store experiences, private appointments, and special events.

Client Support & Assistance
  • Facilitate smooth transitions between different touchpoints of the client's journey in-store.
  • Provide basic product knowledge and brand information, directing inquiries to appropriate Client Advisors.
  • Provide support in service, welcoming clients, getting information, offering pickups, and cleaning (given proper training).
  • Assist with store navigation, ensuring clients receive undivided attention and personalized service.
  • Support in managing appointments, reservations, and client requests efficiently.

Personalized Service & Relationship Building
  • Learn and remember client preferences to contribute to a more tailored experience.
  • Handle special client requests, such as securing a private shopping area or arranging gift wrapping and delivery services.

Store Operations & Support
  • Maintain the appearance of the client reception area, ensuring it is immaculate and inviting.
  • Coordinate with the managers and back-office teams to enhance client experience.
  • Assist with administrative tasks such as scheduling, CRM updates, and appointment follow-up when needed.
  • Restock refrigerators and other hospitality supplies throughout the store.
  • Check appearance of spaces, cleaning up flowers, outside of cases,
    drink and hospitality areas, and giving attention to any other areas as needed.

Qualifications & Skills
  • Experience: Minimum 2-3 years in luxury retail, hospitality, or a client-facing role.
  • Communication: Exceptional verbal and written communication skills with a polished and professional demeanor.
  • Client-Centric Mindset: Passion for delivering personalized service and creating memorable experiences.
  • Problem-Solving: Ability to anticipate and address client needs with discretion and efficiency.
  • Organization & Multitasking: Strong ability to manage multiple tasks while maintaining
    a high level of service.
  • Technology:
    Proficiency in CRM systems, appointment scheduling tools, and basic office software.
  • Luxury Aesthetic:
    Understanding of luxury brand culture, etiquette, and service expectations.

Core Competencies
  • Hospitality & Warmth: Ability to make every client feel valued and welcome.
  • Attention to Detail: Ensuring every aspect of the store environment and client experience is flawless.
  • To Apply for the position, please send a letter of interest and resume to Brandy Smith at bsmith@the1916company.com

Pamela Newbold

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