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Client Experience Manager Jobs in Gilbert, AZ (NOW HIRING)

TDIndustries

Client Manager-Construction

Phoenix, AZ · On-site

Job Summary The Client Manager (CM) is responsible for managing the day-to-day relationship for ... Identify opportunities to improve delivery and client experience through proactive communication ...

TDIndustries

Client Manager-Construction

Phoenix, AZ · On-site

Job Summary The Client Manager (CM) is responsible for managing the day-to-day relationship for ... Identify opportunities to improve delivery and client experience through proactive communication ...

PrismHR

Client Growth Manager

Chandler, AZ · On-site

The Client Growth Manager is responsible for driving adoption of PrismHR solutions and products ... Experience with Professional Employer Organizations and/or Payroll Service Bureaus strongly ...

PrismHR

Client Growth Manager

Chandler, AZ · On-site

The Client Growth Manager is responsible for driving adoption of PrismHR solutions and products ... Experience with Professional Employer Organizations and/or Payroll Service Bureaus strongly ...

Paychex

Manager, PEO Client Advocates

Tempe, AZ · Remote

$76K - $119K/yr

  • Medical

  • Retirement

  • PTO

Experience managing in a profit and loss unit with design and improvement experience and at least ... Client Education - Preferred * Process Improvement - Preferred * Personalized Service - Preferred

Olsson

Client Manager - Transmission and Distribution

Phoenix, AZ · On-site

$133K - $198K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A passion for client success and relationship building. * 8+ years of experience in client management, preferably in engineering or energy sectors. * Strong communication, leadership, and problem ...

US Bank

TPS Client Advocacy and Events Manager

Phoenix, AZ · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Client AdvocacyGroupsand Feedback Forums Leadership * Partnerwith TPS leaders andProduct Management ... Experience developingevent participation strategies, evaluatinginvestments, and ...

AnywhereWorks

Client Experience Associate

Phoenix, AZ · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Client Experience Associate to join our team! Please see below for more ... managing, and valuing diversity in our workforce; providing a safe work environment; and fostering ...

Michaels Stores, Inc.

Temp CEM

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Store - PHX-CHANDLER, AZ The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees ...

Michaels Stores

Temp CEM

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Store - PHX-CHANDLER, AZ The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees ...

New

Michaels Stores

Temp CEM

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Store - PHX-CHANDLER, AZ The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Gilbert, AZ

Client Experience Manager information

See Gilbert, AZ salary details

$27.9K

$58K

$104.7K

How much do client experience manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client experience manager in Gilbert, AZ is $57,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $61,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Gilbert, AZ look for?

The top searched job categories for Client Experience Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Client Experience Manager jobs?

Cities near Gilbert, AZ with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $57,965 per year, or $27.9 per hour.

Client Manager-Construction

TDIndustries

Phoenix, AZ • On-site

Full-time

Re-posted 16 days ago

Job description

Job Summary
The Client Manager (CM) is responsible for managing the day-to-day relationship for assigned clients, ensuring
high levels of satisfaction, retention, and performance. The CM partners closely with preconstruction, operations,
sales, and project teams to ensure that client expectations are consistently met and that TDIndustries delivers
exceptional results
Essential Duties
  • Serve as the primary point of contact for assigned clients and pursuits, ensuring clear communication,
    timely and effective issue resolution, and alignment on service delivery.
  • Develops relationships with new clients and aligns opportunities with business objectives.
  • Identifies and communicates "Win strategy" and Value Proposition, collaborates with others to align
    resources to achieve desired outcome.
  • Partner with internal operations and construction teams to address performance issues impacting
    overall client satisfaction.
  • Support client onboarding and satisfaction surveys.
  • Track and analyze key client metrics, including revenue, gross margin, and customer satisfaction
    (NPS).
  • Identify opportunities to improve delivery and client experience through proactive communication and
    issue resolution.
  • Partner with operations and preconstruction teams to identify opportunities to differentiate our delivery
    and support proposal and pricing development.
  • Maintain accurate and up-to-date client records within the CRM system, ensuring visibility of key
    account activities and touchpoints.
  • Coordinates with the Construction Operations Team to ensure a smooth hand-off of new clients,
    ensuring a smooth transition between Preconstruction, Operations, and Building Services (additional
    offerings).
  • Contribute to performance tracking and reoccurring project reviews.
  • Perform other duties as required

Work performed in an open office / collaborative environment.
Minimum Requirements
  • Bachelor's degree in Business, Construction, or Engineering preferred or significant relevant experience
    considered.
  • 5+ years of experience in client relationship management, construction sales, or construction operations-
    preferably within HVAC, Process, and Plumbing trade construction or technical operations
  • Proven ability to manage multiple client relationships and competing priorities.
  • Strong interpersonal, communication, and problem-solving skills.
  • Understanding of construction delivery and operational performance metrics.
  • Experience using CRM platforms (e.g., HubSpot, Salesforce, or equivalent).
  • Detail-oriented and highly organized with a focus on accountability and follow-through.
  • Ability to work collaboratively with cross-functional teams to achieve client outcomes

Grow Your Career with TDIndustries
Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.
Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.
Join a growing team where your skills matter, and your future is built to last.
At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.

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