ZipRecruiter

Log In

1

Client Experience Manager Jobs in Gilbert, AZ (NOW HIRING)

Nexora Talent

Remote Client Experience Specialist

Phoenix, AZ · Remote

$17 - $22.25/hr

Strong organizational and time-management abilities. * Customer-focused mindset with attention to ... Interest in travel, tourism, hospitality, or client experience. * Self-motivated and comfortable ...

Nexora Talent

Remote Client Experience Specialist

Phoenix, AZ · Remote

$17 - $22.25/hr

Strong organizational and time-management abilities. * Customer-focused mindset with attention to ... Interest in travel, tourism, hospitality, or client experience. * Self-motivated and comfortable ...

TaskUs

Learning Experience Manager

Chandler, AZ · On-site

$97K - $145K/yr

The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training ...

TaskUs

Learning Experience Manager

Chandler, AZ · On-site

$97K - $145K/yr

The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client's new hire training ...

previous pagenext page

Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Gilbert, AZ

Client Experience Manager information

See Gilbert, AZ salary details

$27.1K

$56.3K

$101.7K

How much do client experience manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client experience manager in Gilbert, AZ is $56,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are popular job titles related to Client Experience Manager jobs in Gilbert, AZ?

For Client Experience Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Gilbert, AZ look for?

The top searched job categories for Client Experience Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Client Experience Manager jobs?

Cities near Gilbert, AZ with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $56,327 per year, or $27.1 per hour.

Remote Client Experience Specialist

Nexora Talent

Phoenix, AZ • Remote

$17 - $22.25/hr

Part-time

Posted 5 days ago

Job description

Job Overview

We are seeking a motivated and customer-focused Remote Client Experience Specialist to join our team. In this role, you will assist clients with planning and coordinating personalized travel experiences while providing exceptional service throughout the process.

The ideal candidate enjoys working with people, has strong organizational skills, and is interested in the travel and hospitality industry. You will communicate with clients, help coordinate travel-related details, provide information, and ensure each client receives attentive and professional support from the initial inquiry through the completion of their plans.

Key Responsibilities

  • Communicate with clients by phone, email, and online messaging platforms.
  • Assist clients with travel planning, scheduling, and experience-related requests.
  • Coordinate travel details, preferences, and service arrangements.
  • Provide clients with accurate information regarding available options, schedules, and requirements.
  • Assist with reservations, confirmations, updates, and changes as needed.
  • Maintain organized client records and travel-related documentation.
  • Follow up with clients to ensure their plans are properly coordinated.
  • Address questions and concerns in a timely and professional manner.
  • Deliver a personalized and positive client experience throughout the planning process.

Benefits

  • Fully remote, work-from-home position.
  • Flexible scheduling options.
  • Comprehensive training and onboarding provided.
  • Ongoing team support and professional guidance.
  • Opportunities for professional growth and advancement.
  • Work within the travel and hospitality industry.
  • Collaborative and supportive remote environment.

Qualifications

  • Excellent written and verbal communication skills.
  • Strong organizational and time-management abilities.
  • Customer-focused mindset with attention to detail.
  • Comfortable communicating with clients through phone, email, and online platforms.
  • Ability to multitask and manage multiple client requests.
  • Comfortable using computers and web-based tools.
  • Previous experience in customer service, hospitality, sales, coordination, or travel is a plus but not required.
  • Interest in travel, tourism, hospitality, or client experience.
  • Self-motivated and comfortable working independently in a remote environment.

Position Details

Job Type: Remote
Schedule: Flexible / Part-Time
Industry: Travel amp; Hospitality
Experience Level: Entry Level / Experienced


Apply