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Client Experience Associate Jobs in Florida (NOW HIRING)

Kith

Customer Experience Associate

Miami, FL

$17 - $18/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Support the Client Advisors to ensure clients are receiving genuine and efficient service both ...

Kith

Customer Experience Associate

Miami, FL · On-site

$17 - $18/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Support the Client Advisors to ensure clients are receiving genuine and efficient service both ...

KITH

Customer Experience Associate

Miami, FL · On-site

$17 - $18/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Support the Client Advisors to ensure clients are receiving genuine and efficient service both ...

Norman Alex

Client Services Associate

Miami, FL · On-site

Client Services Associate Miami, Florida, United States About the Job Regional bank in Miami is ... The CSA works closely with Financial Advisors to ensure a seamless client experience within the ...

SSA Group

Guest Experience - Associate

Sanford, FL · On-site

$13.25 - $16.25/hr

Guest Experience Associate Reports to: Guest Services Manager and Assistant Guest Services Manager ... client. * Day-to-day functions of admissions and membership windows. * Drive ticket packages and ...

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Client Experience Associate information

See Florida salary details

$7

$16

$30

How much do client experience associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client experience associate in Florida is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.70 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Experience Associate typically earns less than $4,000 weekly, as this role usually offers hourly wages or salaries below that threshold. High-paying jobs that can reach $4,000 a week without a degree often include sales positions, real estate agents, certain skilled trades, or entrepreneurship, which rely on experience, skills, and performance rather than formal education.

What does a client experience associate do?

A client experience associate is responsible for ensuring clients have a positive interaction with a company's products or services. They handle client inquiries, resolve issues, and provide support through various communication channels, often using customer relationship management (CRM) tools. The role requires strong communication skills and a focus on customer satisfaction.

What is a Client Experience Associate?

A Client Experience Associate is a professional responsible for ensuring that clients have a positive and seamless experience with a company’s products or services. They serve as a key point of contact for clients, addressing inquiries, resolving issues, and gathering feedback to improve service quality. Their goal is to build strong client relationships, enhance satisfaction, and support client retention. Typically, they work closely with sales, support, and operations teams to deliver a consistent and high-quality experience for every client.

How does a Client Experience Associate typically collaborate with other departments to resolve client issues?

Client Experience Associates frequently work alongside teams such as sales, product development, and technical support to address and resolve client concerns efficiently. They act as a liaison, gathering relevant information from clients and communicating it to the appropriate internal teams to ensure prompt resolution. This role requires strong interpersonal and organizational skills, as associates must balance client advocacy with internal processes. Collaboration is often facilitated through regular meetings, shared documentation, and coordinated follow-ups to maintain a seamless client experience.

How can I make 2000 a week working from home?

A Client Experience Associate can increase earnings by working additional hours, taking on multiple clients, or seeking higher-paying roles within customer service or support. Developing strong communication skills and proficiency with CRM tools can also improve earning potential, but earning $2000 weekly typically requires a combination of experience, efficiency, and possibly freelance or contract work in related fields.

Is a CSA job stressful?

A Client Experience Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining high service standards. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is the difference between Client Experience Associate vs Customer Service Representative?

AspectClient Experience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no formal certifications required
Work EnvironmentOffice setting, client-facing interactions, sometimes remoteCall centers, retail, or office environments, direct customer interactions
Employer & Industry UsageFinancial services, tech, consulting firmsRetail, telecom, hospitality, various service industries
Common Search & Comparison IntentUnderstanding roles in client relations, professional growthCustomer support, troubleshooting, service quality

The main difference is that a Client Experience Associate focuses on building long-term relationships and providing tailored solutions to clients, often in professional or financial settings. In contrast, a Customer Service Representative handles general customer inquiries and support, typically in retail or call center environments. Both roles require strong communication skills but differ in scope and industry focus.

What are the key skills and qualifications needed to thrive as a Client Experience Associate, and why are they important?

To thrive as a Client Experience Associate, you need strong customer service skills, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM software, ticketing systems, and productivity tools like Microsoft Office or Google Workspace is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for ensuring client satisfaction, resolving issues efficiently, and building lasting relationships that support business growth.
What are the most commonly searched types of Client Experience jobs in Florida? The most popular types of Client Experience jobs in Florida are:
What are popular job titles related to Client Experience Associate jobs in Florida? For Client Experience Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Experience Associate jobs in Florida look for? The top searched job categories for Client Experience Associate jobs in Florida are:
Client Experience Associate jobs near you
Infographic showing various Client Experience Associate job openings in Florida as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,822 per year, or $16.7 per hour.
Client Experience Specialist

Client Experience Specialist

Bankers Financial Corp

Saint Petersburg, FL • On-site

$17 - $21.25/hr

Full-time

Posted 8 days ago

Job description

D
ecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. Since our inception in 1996, we have empowered our clients with industry-leading human resource solutions they need to drive their business. We assist our clients in the areas of payroll, worker’s compensation, human resources, and benefits. We remove the administrative burden of running their business and allow our clients to focus on their revenue-producing activities. Our goal is to deliver customizable, practical workforce solutions that increase profits, reduce costs and liability, and attract, develop, and retain long-term employees.



Company Value Statements

Choose Your Attitude

Make Someone’s Day

Be Present

Have Fun



Summary/Objective

The Client Experience Specialist I is a hands-on client service professional and primary point of contact for an assigned book of business of clients and their employees. This role is responsible for delivering exceptional, responsive service by evaluating client needs, coordinating solutions across internal teams, and ensuring satisfaction at every touchpoint.



Essential Functions
  • Client Service & Account Management
    • Serve as the primary point of contact for an assigned book of business; build and maintain strong, service-oriented relationships with clients and their employees.
    • Evaluate and analyze client and employee requests quickly; identify the best resource or resolution and communicate outcomes in a timely, professional manner.
    • Provide employment-related data and prepare required reports for clients in a timely manner.
    • Present to clients via webinar or on-site demos of HRIS systems and other technology tools; facilitate client training as needed.

  • Issue Resolution & Escalation

    • Proactively escalate issues on the client’s behalf to ensure customer satisfaction; follow through on all client referrals to internal department resources to ensure timely resolution.
    • Perform effectively at a sustained pace, producing quality work for both internal and external customers under competing priorities.

  • Documentation & Compliance

    • Track and record all client interactions accurately in Salesforce.
    • Maintain current knowledge of DecisionHR organizational policies, procedures, and service offerings.
    • Provide excellent customer service while maintaining strict confidentiality of client and employee information.
    • Follow company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls and HIPAA Privacy and Security regulations.
    • Other duties and responsibilities as assigned.




Required Education and Experience

  • High School diploma or equivalent.
  • 1–2 years of experience in customer service or account management.
  • Experience working with computer systems and Microsoft Office products.
  • Excellent customer service skills with strong verbal and written communication abilities.
  • Strong interpersonal skills and ability to adapt to a fast-paced environment with changing priorities.
  • Experience working with confidential information.

Preferred Education and Experience
  • Bachelor’s or Associate’s degree in Human Resources or a closely related field.
  • Experience with HRIS systems and Salesforce preferred.
  • Previous experience with a Professional Employer Organization (PEO) preferred.
  • Moderate proficiency using Microsoft Office products.



The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.