ZipRecruiter

Log In

1

Client Engagement Jobs in Ohio (NOW HIRING)

switchlist

Responsible for writing and optimizing customer engagement email sequences in Hubspot * Create the ... and/or client support * Experience with modern CRM tools (preferably Hubspot) and G Suite

Rentschler Biopharma, Inc.

## Senior Manager Client Engagement (m/w/d)Applylocations: Laupheim, Germanytime type: Full timeposted on: Posted Todayjob requisition id: JR2741**Advancing medicine to save lives. Together.**Thanks to ...

Kolar Design

Market Engagement Lead

Cincinnati, OH · On-site

Internal & Client Engagement * Coordinate workshops, client events, and executive engagement initiatives. * Support leadership preparation for conferences, presentations, and strategic meetings.

Tata Consultancy Services

Client Partner

Columbus, OH · On-site

$151K - $204K/yr

Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement. Solution Delivery: Collaborating with delivery teams to ensure successful ...

VBeyond

Client Partner for Utilities

Columbus, OH · On-site

Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement. Solution Delivery: Collaborating with delivery teams to ensure successful ...

next page

Showing results 1-20

All JobsClient Engagement JobsClient Engagement Jobs in Ohio

Client Engagement information

See Ohio salary details

$21.9K

$44.6K

$68.9K

How much do client engagement jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client engagement in Ohio is $44,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $52,800.00 per year, depending on experience, location, and employer.

What is client engagement?

Client engagement refers to the process of building and maintaining strong relationships between a business and its clients. Professionals in client engagement roles work to understand client needs, ensure satisfaction, and foster loyalty through effective communication and personalized service. Their responsibilities may include managing client accounts, addressing concerns, and proactively offering solutions to enhance the client experience. Ultimately, strong client engagement helps businesses retain clients and drive growth.

What are the key skills and qualifications needed to thrive as a client engagement professional?

To thrive as a Client Engagement professional, you need strong interpersonal skills, a background in business or marketing, and experience in account management or customer relations. Familiarity with CRM software such as Salesforce, data analytics tools, and project management systems is typically required. Excellent communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills and qualifications are crucial for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What are some common challenges faced in a client engagement role, and how can they be managed effectively?

Professionals in Client Engagement often encounter challenges such as managing diverse client expectations, balancing multiple accounts, and addressing unexpected issues promptly. Effective communication and proactive relationship-building are key to overcoming these hurdles, as is staying organized and prioritizing tasks. Regular check-ins with clients, collaborating closely with internal teams, and maintaining a solutions-oriented mindset can help ensure positive client experiences and successful long-term partnerships.

What is the difference between Client Engagement vs Customer Service Representative?

AspectClient EngagementCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingProblem-solving, communication, product knowledge
Work EnvironmentOften in sales, marketing, or account management teamsCustomer support centers, call centers, retail
GoalsEnhance client retention and loyaltyResolve customer issues quickly and efficiently

While both roles involve communication with clients or customers, Client Engagement focuses on building lasting relationships and strategic account management, whereas Customer Service Representatives primarily address immediate customer concerns and support. Understanding these differences helps in choosing the right career path or job search focus.

What does a client engagement do?

A client engagement professional manages relationships between a company and its clients to ensure satisfaction, retention, and growth. They coordinate communication, understand client needs, and often collaborate with sales, support, and project teams to deliver solutions that meet client expectations.

What are the most commonly searched types of Client Engagement jobs in Ohio?

The most popular types of Client Engagement jobs in Ohio are:

What are popular job titles related to Client Engagement jobs in Ohio?

For Client Engagement jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Engagement jobs in Ohio look for?

The top searched job categories for Client Engagement jobs in Ohio are:

Client Engagement jobs near you
Infographic showing various Client Engagement job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.

Client Engagement Specialist

Remote

switchlist
See more jobs at switchlistexternal

Full-time

Re-posted 7 days ago

Job description

This is a rare opportunity to join the recently launched Switchlist.io and work alongside the co-founders to build the business from the ground up. At Switchlist we trust - and expect - our team to consistently deliver at a high level, and micromanagement is nonexistent. Our early employees need to have a passion for technology, marketing, and helping businesses deliver better customer experiences. Desire, experience, and the ability to work in a smart-growth, start up company are paramount. 


This role will ensure new and existing users have an amazing experience with Switchlist,  by being a product and use case expert. You will be equal parts evangelist, consultant, and technical support for our clients. Not only will you need to routinely host educational calls/webinars with customers where your verbal communication skills must be sharp, but you will always be writing and documenting content that can be helpful for marketing, engagement, product, and support. Additionally, you will interact directly with the co-founders, product, and marketing teams to discuss and relay key opportunities, trends, issues, and outliers.


About The Role

  • Responsible for outreach of new users and uncovering and educating opportunities for customers to receive the greatest possible value from the product

  • Responsible for writing and optimizing customer engagement email sequences in Hubspot

  • Create the majority of content for our support/help desk

  • Own the customer webchat channel

  • Manage and optimize your time across several different initiatives

  • Held responsible to: new customer acquisition, freemium conversion, and customer usage KPIs

  • Assistance with marketing campaigns and generating word-of-mouth referrals 

  • Consistently provide customer feedback

Candidate Profile

  • Bachlors degree preferred (or relevant work experience) 

  • 3+ years in sales, account management, and/or client support

  • Experience with modern CRM tools (preferably Hubspot) and G Suite 

  • Experience in B2B, SaaS, Marketing, and/or Partnerships is strongly desired

  • Some experience hosting webinars 

  • Dynamic, consultative approach to finding solutions

  • Adaptable and flexible in a fast-paced, dynamic environment

  • Demonstrated excellence with verbal and written communications and time management



The Switchlist team offices in Cincinnati, at Fueled Collective in Rookwood Exchange, however employees are most often working from home / remote. 




Employment Type: FULL_TIME

Apply