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Client Engagement Jobs in Ohio (NOW HIRING)

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Responsible for writing and optimizing customer engagement email sequences in Hubspot * Create the ... and/or client support * Experience with modern CRM tools (preferably Hubspot) and G Suite

Daybrea

Engagement Manager

Dayton, OH · On-site

$85 - $120/hr

This role integrates workforce development programming, educational programming, employment readiness, and client engagement into a cohesive service model that supports youth in achieving self ...

New

Kolar Design

Market Engagement Lead

Cincinnati, OH · On-site

Internal & Client Engagement * Coordinate workshops, client events, and executive engagement initiatives. * Support leadership preparation for conferences, presentations, and strategic meetings.

VBeyond

Client Partner for Utilities

Columbus, OH · On-site

Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement. Solution Delivery: Collaborating with delivery teams to ensure successful ...

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All JobsClient Engagement JobsClient Engagement Jobs in Ohio

Client Engagement information

See Ohio salary details

$21.9K

$44.6K

$68.9K

How much do client engagement jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client engagement in Ohio is $44,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $52,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client engagement professional?

To thrive as a Client Engagement professional, you need strong interpersonal skills, a background in business or marketing, and experience in account management or customer relations. Familiarity with CRM software such as Salesforce, data analytics tools, and project management systems is typically required. Excellent communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills and qualifications are crucial for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What are some common challenges faced in a client engagement role, and how can they be managed effectively?

Professionals in Client Engagement often encounter challenges such as managing diverse client expectations, balancing multiple accounts, and addressing unexpected issues promptly. Effective communication and proactive relationship-building are key to overcoming these hurdles, as is staying organized and prioritizing tasks. Regular check-ins with clients, collaborating closely with internal teams, and maintaining a solutions-oriented mindset can help ensure positive client experiences and successful long-term partnerships.

What does a client engagement representative do?

A client engagement representative is responsible for building and maintaining relationships with clients, understanding their needs, and ensuring satisfaction with products or services. They often communicate via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the difference between Client Engagement vs Customer Service Representative?

AspectClient EngagementCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingProblem-solving, communication, product knowledge
Work EnvironmentOften in sales, marketing, or account management teamsCustomer support centers, call centers, retail
GoalsEnhance client retention and loyaltyResolve customer issues quickly and efficiently

While both roles involve communication with clients or customers, Client Engagement focuses on building lasting relationships and strategic account management, whereas Customer Service Representatives primarily address immediate customer concerns and support. Understanding these differences helps in choosing the right career path or job search focus.

What is client engagement?

Client engagement refers to the process of building and maintaining strong relationships between a business and its clients. Professionals in client engagement roles work to understand client needs, ensure satisfaction, and foster loyalty through effective communication and personalized service. Their responsibilities may include managing client accounts, addressing concerns, and proactively offering solutions to enhance the client experience. Ultimately, strong client engagement helps businesses retain clients and drive growth.
What are the most commonly searched types of Client Engagement jobs in Ohio? The most popular types of Client Engagement jobs in Ohio are:
What are popular job titles related to Client Engagement jobs in Ohio? For Client Engagement jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Engagement jobs in Ohio look for? The top searched job categories for Client Engagement jobs in Ohio are:
Client Engagement jobs near you
Infographic showing various Client Engagement job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.

Client Engagement Specialist

NewPath Child & Family Solutions

Cincinnati, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Welcome! Are you ready to begin a NewPath?

At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time.

Make an Impact as a Client Engagement Specialist!

The NewPath Child & Family Solutions Client Engagement Specialist is responsible for assisting clients and families in both accessing and navigating care within the continuum of NewPath. The agency expects the Client Engagement Specialist to provide ethical and therapeutically appropriate assessments and referrals for clients and families by coordinating and advocating with both internal and external resources to positively impact every client's treatment.

Location:

This position is located at our NewPath Central Campus, 4721 Reading Rd. Cincinnati, OH 45237

Company Perks: Quick Reference

  • Competitive Compensation
  • Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance
  • Career Growth in an Inclusive Company Culture
  • 401(k) (4% automatic employer contribution – no required match)
  • Paid Holidays, Vacation and Sick Days
  • Employee Discounts & Partner Programs
  • Tuition Reimbursement
  • Employee Assistance Program
  • Flex Spending Accounts
  • Paid Family/Paternal Leave
  • Legal Benefits Services
  • Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered)
  • Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing)
  • Employee Discounts

What you'll be doing:

  • Assess the client's symptoms, functioning, strengths, problems and needs.
  • Coordinate the necessary evaluations and assessments to identify each youth's needs utilizing assessment tools.
  • Provide transportation as appropriate and necessary to reach identified goals.
  • Maintain and model appropriate interpersonal relationships.
  • Advocate for client and family and perform tasks necessary to remove barriers to necessary, consistent care.
  • Meet the utilization requirement identified by your program and supervisor.
  • Participate actively in supervision. Reviews any problems and concerns with supervisor to ensure effective and efficient program operations.

Qualifications:

  • Minimum of a High School Diploma plus 3 years of experience in a related field, or a Bachelor's degree in a relevant field.
  • Excellent written and communication skills.
  • Ability to work flexible hours, including some evenings and weekends.
  • Initiative and ability to work independently.
  • A willingness and comfort level in providing community-based services to a diverse population of clients.
  • Excellent problem-solving skills and the ability to remain calm and professional in crisis situation.
  • Must be at least 21 years of age; have a valid driver's license and current automobile insurance.
  • Must be able to pass a criminal background check.

NewPath Child & Family Solutions, an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are unable to apply online due to a disability or have a special need that requires accommodation, please let us know by contacting Human Resources at HRCareers@newpath.org.

Apply