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Client Engagement Jobs in Ohio (NOW HIRING)

DLR Group

Higher Education Client Leader

Columbus, OH · On-site

As a Client Leader at DLR Group , you will lead client engagement from pursuit and marketing through project completion for our Higher Education practice. You will serve as a trusted relationship ...

TEPHRA

Defense & Aero Delivery Partner

Milford, OH · On-site

Client Engagement & Relationship Management * Serve as the primary point of contact for client stakeholders. * Build and maintain strong relationships with senior client leadership. * Ensure ...

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All JobsClient Engagement JobsClient Engagement Jobs in Ohio

Client Engagement information

See Ohio salary details

$21.9K

$44.6K

$68.9K

How much do client engagement jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client engagement in Ohio is $44,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $52,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client engagement professional?

To thrive as a Client Engagement professional, you need strong interpersonal skills, a background in business or marketing, and experience in account management or customer relations. Familiarity with CRM software such as Salesforce, data analytics tools, and project management systems is typically required. Excellent communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills and qualifications are crucial for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What are some common challenges faced in a client engagement role, and how can they be managed effectively?

Professionals in Client Engagement often encounter challenges such as managing diverse client expectations, balancing multiple accounts, and addressing unexpected issues promptly. Effective communication and proactive relationship-building are key to overcoming these hurdles, as is staying organized and prioritizing tasks. Regular check-ins with clients, collaborating closely with internal teams, and maintaining a solutions-oriented mindset can help ensure positive client experiences and successful long-term partnerships.

What does a client engagement representative do?

A client engagement representative is responsible for building and maintaining relationships with clients, understanding their needs, and ensuring satisfaction with products or services. They often communicate via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the difference between Client Engagement vs Customer Service Representative?

AspectClient EngagementCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingProblem-solving, communication, product knowledge
Work EnvironmentOften in sales, marketing, or account management teamsCustomer support centers, call centers, retail
GoalsEnhance client retention and loyaltyResolve customer issues quickly and efficiently

While both roles involve communication with clients or customers, Client Engagement focuses on building lasting relationships and strategic account management, whereas Customer Service Representatives primarily address immediate customer concerns and support. Understanding these differences helps in choosing the right career path or job search focus.

What is client engagement?

Client engagement refers to the process of building and maintaining strong relationships between a business and its clients. Professionals in client engagement roles work to understand client needs, ensure satisfaction, and foster loyalty through effective communication and personalized service. Their responsibilities may include managing client accounts, addressing concerns, and proactively offering solutions to enhance the client experience. Ultimately, strong client engagement helps businesses retain clients and drive growth.

What are the most commonly searched types of Client Engagement jobs in Ohio?

The most popular types of Client Engagement jobs in Ohio are:

What are popular job titles related to Client Engagement jobs in Ohio?

For Client Engagement jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Engagement jobs in Ohio look for?

The top searched job categories for Client Engagement jobs in Ohio are:

Client Engagement jobs near you
Infographic showing various Client Engagement job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, and 8% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.

Client Integration Specialist

Quadax

Middleburg Heights, OH • On-site

Full-time

Re-posted 29 days ago

Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

162nd of 244 rated software companies

Job description

Location: Middleburg Heights, OH | Hybrid - 3 days onsite per week after initial 100% onsite period (approx. 3 mos.)
Purpose: Quadax, a leader in healthcare revenue cycle management, is seeking an Integration Specialist to support custom and standardized data integrations between clients' business applications (e.g., laboratory information system) and Quadax's commercial revenue cycle management applications. This includes new integration builds, enhancement requests from application users, testing and troubleshooting. The Client Service Integration Specialist will collaborate closely with clients and Quadax's PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in fulfilling and supporting the integration delivery.
Key Responsibilities:
  • General oversight of client data interfaces to Quadax Revenue Cycle Systems, including but not limited to:
    • API, real-time, and batch/SFTP data exchange coordination
    • Analysis and preliminary design of both new client interfaces and enhancements to existing interfaces
    • Documentation of business rules and functional edits for new development
    • Testing oversight and assistance
    • Request logging and maintenance for change control compliance
  • Initial review and analysis of interface-related issues
    • Perceived defect analysis - outcome vs. expectation
    • Unprocessed or missing file review (post-identification)
    • Consultation with development staff as necessary
  • Participation in new client implementation meetings as well as existing client project specific meetings for enhancements or new development
  • Client communications to support implementations and enhancement clarifications, in conjunction with Client Engagement staff
  • Coordination with Quadax staff to ensure proper project prioritization and adherence to deliverable timelines
  • All other duties as assigned

Education/Experience:
  • Bachelor's degree in Information Technology/Management, or relevant field of study
  • Understanding of software applications and related database structures, file systems, and administrative concepts
  • Knowledge of common medical data schemas (HL7, JSON, FHIR) preferred
  • Experience in secure data exchange methods, including but not limited to SFTP, FTPS, API, VPN
  • Experience in orchestrating/configuring data transformations
  • Detail-oriented with strong organizational and multi-tasking skills
  • Experience in customer service and/or software support
  • Strong interpersonal and written communication skills
  • Analytical with strong organizational, time management and multi-tasking skills
  • Knowledge of medical billing / revenue cycle management considered a plus
  • Proficient with Microsoft Office applications.

Requirements:
Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds.
Ability to handle stress in a fast paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to make judgement decisions, grasp new ideas, and communicate with various employees and clients at all levels.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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