WhatYou'llDo Lead Client Engagement: Lead client meetings, workshops, interviews, and working ... Strong project coordination skills, including managing timelines, deliverables, follow-ups, and ...
WhatYou'llDo Lead Client Engagement: Lead client meetings, workshops, interviews, and working ... Strong project coordination skills, including managing timelines, deliverables, follow-ups, and ...
... management. The Researcher provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In conjunction with internal ...
... management. The Researcher provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In conjunction with internal ...
We are looking for a high-performing Engagement Manager to join our growing Transformation ... Mobilize teams across the client organization and keep owners accountable to deliverables and ...
We are looking for a high-performing Engagement Manager to join our growing Transformation ... Mobilize teams across the client organization and keep owners accountable to deliverables and ...
... knowledge management. The Senior Business Analyst provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In ...
Quick apply
... knowledge management. The Senior Business Analyst provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In ...
... knowledge management. The Senior Business Analyst provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In ...
... knowledge management. The Senior Business Analyst provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them ...
Marketing Manager, Demand Generation
Montreal, QC · Hybrid
CA$111K - CA$137K/yr
... that enhance client engagement, strengthen market position, and drive growth. This role will ... manage timelines to meet specified deadlines What you bring to the role: Relevant degree in ...
Marketing Manager, Demand Generation
Montreal, QC · Hybrid
CA$111K - CA$137K/yr
... that enhance client engagement, strengthen market position, and drive growth. This role will ... manage timelines to meet specified deadlines What you bring to the role: Relevant degree in ...
... management. The Researcher provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In conjunction with internal ...
... management. The Researcher provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In conjunction with internal ...
... management.The Researcher provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In conjunction with internal ...
Quick apply
... management.The Researcher provides specialized market insight, strategic guidance, and client engagement support as a crucial member of the client engagement team. In conjunction with internal ...
Client Relationship Executive (bilingual)
CA$71K - CA$119K/yr
... plan outcomes, drive engagement, and deliver long-term value. What you will do * Own the ... Manage issues and escalations with accountability and sound judgment * Contribute to client ...
New
Client Relationship Executive (bilingual)
CA$71K - CA$119K/yr
... plan outcomes, drive engagement, and deliver long-term value. What you will do * Own the ... Manage issues and escalations with accountability and sound judgment * Contribute to client ...
New
Client Relationship Executive (bilingual)
CA$71K - CA$119K/yr
... plan outcomes, drive engagement, and deliver long-term value. What you will do * Own the ... Manage issues and escalations with accountability and sound judgment * Contribute to client ...
New
Client Relationship Executive (bilingual)
CA$71K - CA$119K/yr
... plan outcomes, drive engagement, and deliver long-term value. What you will do * Own the ... Manage issues and escalations with accountability and sound judgment * Contribute to client ...
New
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Montreal, QC · On-site
Meaningful workyou'llbe part of As a Finance Transformation Manager, Enterprise Performance ... Review and ensure engagement deliverables meet PwC and client quality expectations * Business ...
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Montreal, QC · On-site
Meaningful workyou'llbe part of As a Finance Transformation Manager, Enterprise Performance ... Review and ensure engagement deliverables meet PwC and client quality expectations * Business ...
... management, trusted investment advice and exceptional client service. As a Client Associate, you ... How you'll succeed * Client Engagement - Focus on each client's experience and connect on a ...
... management, trusted investment advice and exceptional client service. As a Client Associate, you ... How you'll succeed * Client Engagement - Focus on each client's experience and connect on a ...
... management, trusted investment advice and exceptional client service. As a Client Associate, you ... How you'll succeed * Client Engagement - Focus on each client's experience and connect on a ...
... management, trusted investment advice and exceptional client service. As a Client Associate, you ... How you'll succeed * Client Engagement - Focus on each client's experience and connect on a ...
Client-Facing Digital Project Manager Bilingual role (French & English) in Montreal, QC. Helping ... boost engagement, surface insights, and prove ROI. We're not a creative agency; we're an event ...
Client-Facing Digital Project Manager Bilingual role (French & English) in Montreal, QC. Helping ... boost engagement, surface insights, and prove ROI. We're not a creative agency; we're an event ...
Manager, Audit
Boisbriand, QC · On-site
Apply KPMG's audit and accounting practices/methodologies on client engagement. As an Audit ... Ability to manage conflicting demands and priorities. * Dedication and motivation to achieve high ...
Manager, Audit
Boisbriand, QC · On-site
Apply KPMG's audit and accounting practices/methodologies on client engagement. As an Audit ... Ability to manage conflicting demands and priorities. * Dedication and motivation to achieve high ...
Manager, Audit
Brossard, QC · On-site
Apply KPMG's audit and accounting practices/methodologies on client engagement. As an Audit ... Ability to manage conflicting demands and priorities. * Dedication and motivation to achieve high ...
Manager, Audit
Brossard, QC · On-site
Apply KPMG's audit and accounting practices/methodologies on client engagement. As an Audit ... Ability to manage conflicting demands and priorities. * Dedication and motivation to achieve high ...
Manager, Audit
Montreal, QC · On-site
Apply KPMG's audit and accounting practices/methodologies on client engagement. As an Audit ... Ability to manage conflicting demands and priorities. * Dedication and motivation to achieve high ...
Manager, Audit
Montreal, QC · On-site
Apply KPMG's audit and accounting practices/methodologies on client engagement. As an Audit ... Ability to manage conflicting demands and priorities. * Dedication and motivation to achieve high ...
... creer un engagement client * Stimuler les ventes omnicanal en utilisant tous les outils et ... As a Store Manager, you will develop a dynamic team that is focused on the client experience and ...
... creer un engagement client * Stimuler les ventes omnicanal en utilisant tous les outils et ... As a Store Manager, you will develop a dynamic team that is focused on the client experience and ...
Client Engagement Manager information
Is a client engagement manager a good career?
A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.
What are the key skills and qualifications needed to thrive as a client engagement manager?
To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.
What is the difference between Client Engagement Manager vs Account Manager?
| Aspect | Client Engagement Manager | Account Manager |
|---|---|---|
| Primary Focus | Building and maintaining client relationships, ensuring engagement and satisfaction | Managing client accounts, upselling, and renewals |
| Responsibilities | Developing engagement strategies, coordinating with teams, enhancing client experience | Handling client requests, managing contracts, achieving sales targets |
| Work Environment | Customer-centric, collaborative, often in service or consulting industries | Sales-driven, client-focused, in various industries including tech and finance |
| Required Skills | Communication, relationship management, strategic thinking | Sales skills, negotiation, account management experience |
While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.
What is a client engagement manager?
Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.
What does a client engagement manager do?
A client engagement manager is responsible for building and maintaining strong relationships with clients to ensure their needs are met and satisfaction is high. They coordinate communication between clients and internal teams, develop strategies to improve client retention, and often use customer relationship management (CRM) tools to track interactions. The role requires strong communication, problem-solving skills, and a focus on delivering value to clients throughout their engagement.
How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?
Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.
What job categories do people searching Client Engagement Manager jobs in Quebec look for? The top searched job categories for Client Engagement Manager jobs in Quebec are:
What cities in Quebec are hiring for Client Engagement Manager jobs? Cities in Quebec with the most Client Engagement Manager job openings:
Full-time
Re-posted 10 days ago
Job description
Senior Consultant- Digital Transformation
Join a Montreal-based leader in process optimization and help global organizations in high-stakes industries like aviation, aerospace, and logisticstransform how theyoperatethrough technology, data, and AI-enabled solutions.
About Us
Based in Montreal andestablishedin 2007, Stymiest & Associates is a consulting firm specializing in process optimization. We help organizations in high-stakes sectors achieve excellence through process improvement, analytics, and automation.
About the Role
We are hiring aSenior Consultant - Digital Transformationto support and lead client transformation initiatives. This role is ideal for someone who can connect business needs with technical teams, lead client engagement, structure delivery, and ensure solutions are aligned with operational priorities.
You will work closely with clients, consultants, developers, and analysts to define business problems, map processes, build KPI frameworks, coordinate project delivery, and support the successful implementation of technology-enabled solutions.
WhatYou'llDo
Lead Client Engagement:
Lead client meetings, workshops, interviews, and working sessions to understand business challenges, align stakeholders, and support decision-making throughout the project lifecycle.
Bridge Business and Technical Teams:
Act as an integrator between business stakeholders and technical teams. Translate operational needs into clear requirements and help ensure technical solutions are aligned with businessobjectives.
Map and Analyze Processes:
Develop current-state and future-state process maps,identifypain points, operational risks, bottlenecks, and opportunities for improvement.
Develop KPI Frameworks:
Define KPI frameworks, performance measures, reporting needs, and success criteria to help clientsmonitorprogress and evaluate the impact of transformation initiatives.
Support Project Delivery:
Coordinate project activities, timelines, deliverables, meetings, and follow-ups. Help ensure workstreams stay organized, aligned, and moving toward implementation.
Collaborate with Technical Teams:
Work with developers, analysts, and solution designers to clarify requirements,validateoutputs, support testing, and ensure solutions meet client needs.
Prepare Client Deliverables:
Create clear presentations, process documentation, business requirements, status updates, reports, and executive-ready materials.
Support Implementation and Change:
Assist with rollout planning, user adoption, training materials, stakeholder communications, and post-implementation support.
Contribute to Business Development:
Support proposals by helping define business needs, delivery approach, scope, timelines, and expected outcomes.
Qualifications
Required
- University education completed in Commerce, Administration, Industrial Engineering, Information Systems, Business Technology Management, or a related field
- 3+ years of full-time professional experience in consulting, digital transformation, business analysis, process improvement, project delivery, technology implementation, or a similar role
- Strong ability to translate business needs into structured requirements for technical teams
- Experience leading or supporting client workshops, interviews, and stakeholder meetings
- Experience with process mapping, business analysis, or operational improvement
- Ability to develop KPI frameworks, performance measures, and reporting requirements
- Strong project coordination skills, including managing timelines, deliverables, follow-ups, and workstream activities
- Excellent communication skills with both business and technical audiences
- Strong PowerPoint, Excel, and documentation skills
- Strong attention to detail and commitment to high-quality deliverables
- Must be legally authorized to work in Canada
- Mustbe located in the Greater Montreal Area
Considered an Asset
- Professional experience in consulting or client-facing project delivery
- Experience in aviation, aerospace,logistics, manufacturing, or other operational environments
- Experience in Business Technology Management, technology implementation, or digital transformation projects
- Experience working with developers, data analysts, or technical teams
- Experience with process mapping tools such as Microsoft Visio or equivalent
- Experience with data visualization platforms such as Power BI, Tableau, or equivalent
- Experience with workflow automation, AI-enabled tools, or enterprise systems
- Project management experience or certification
- Lean Six Sigma certification
- Communication skills in French are encouraged
Why Stymiest & Associates?
By joining our team, you become part of a firm that values professional integrity, results-driven work, and a relational approach to consulting. We offer a flexible hybrid work model and the opportunity to work on high-impact transformation projects with global organizations.
If you have any questions, please reach out to HR@stymiest.ca.