Vention Solutions

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• Lead, mentor, and develop a team of 6 account managers, ensuring the team consistentlydelivers high-quality client service
• Oversee the day-to-day operations of the account management function, ensuring client needs are met and expectations exceeded
• Build and maintain strong relationships with senior stakeholders within key accounts,ensuring long-term partnerships
• Develop and implement strategies for account growth, identifying opportunities forupselling and cross-selling services
• Collaborate with cross-functional teams, including sales, delivery, and marketing to alignclient goals with company capabilities
• Monitor and report on account performance, client satisfaction, and other KPIs, providingstrategic insights to leadership
• Ensure client retention through regular engagement, identifying and mitigating risks beforethey impact the partnership
• Drive continuous improvement initiatives within the account management team to optimizeprocesses and client outcomes
• Stay up to date with industry trends and market developments to anticipate client needsand adapt services accordingly

Qualifications

• 8+ years of experience in account management, client services, or customer success, withat least 3 years in a leadership role
• Proven ability to lead and inspire a high-performing team
• Strong relationship-building and communication skills, with a track record of managing keyaccounts
• Demonstrated success in growing client relationships and driving revenue throughupselling and cross-selling
• Ability to work effectively in a fast-paced environment and manage multiple priorities
• Experience in the software development or IT consulting industry is highly desirable
• Strong analytical skills with the ability to leverage data to drive decisions
• Bachelor's degree in business, marketing, or a related field; an advanced degree is a plus

About us

At Vention, we assemble senior-level, dedicated teams of developers to help fast-growing startups and innovative enterprises drive impact and achieve their goals. We’ve delivered solutions across multiple domains, including fintech, proptech, adtech, healthtech, e-commerce, and more.

Our culture is rooted in the belief that ongoing growth benefits employees and the company alike. Because of that, we offer:

• Personalized career development: An individualized approach to career development, tailoring growth plans to every role
• Cross-departmental collaboration: Work with diverse teams for a holistic understanding of the tech industry
• Access to corporate soft skills development & training: Attend engaging webinars and courses to nurture your skills

And that's not all! We also offer:

• 100% health insurance (including family plans), dental and vision coverage, and FSA/HSA options
• 401(k) with up to 4% company match
• 9 company holidays + 2 floating holidays
• 2 weeks vacation in the first year; accrual rates increase over time
• 1 week winter break
• Employee assistance program
• Insperity marketplace
• Peloton membership

Base Salary: $175,000. On Target Earnings: $350,000 - $400,000 (base + bonuses)

Apply for Head of Account Management: CV

• Company Website
• Recruiter Outreach (via LinkedIn, e-mail, etc.)
• LinkedIn
• Job Boards
• Social Media (Instagram, Facebook, etc.)
• Events (Career fairs, meetups etc.)
• University/College/IT School, etc.
• My Network (Recommendations from friends, colleagues etc.)

• Company Website
• Recruiter Outreach (via LinkedIn, e-mail, etc.)
• LinkedIn
• Job Boards
• Social Media (Instagram, Facebook, etc.)
• Events (Career fairs, meetups etc.)
• University/College/IT School, etc.
• My Network (Recommendations from friends, colleagues etc.)

Please note: Vention will process your personal data to conduct the recruitment process perApplicant Information Clause . Please take a moment to read it and check the boxes before submitting your application.

I agree to the processing of my personal data by Vention Solutions Inc. with its registered office in Ewing (New Jersey, USA) per Applicant Information Clause .

I agree to receive from Vention Solutions Inc. with its registered office in Ewing (New Jersey, USA), via e-mail, information about Vention news and events.

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