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Consumer Engagement Manager Jobs in Quebec (NOW HIRING)

With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs ... Engagement & Retention * Develop content strategy, messaging and creative briefs for campaigns and ...

About the role The Customer Marketing Manager owns how Poka's customers show up in the market ... engagement. Bring those numbers to team planning with clear read-outs. * Carry the customer ...

We leverage data, consumer insights, and real-world use conditions to ensure products are safe ... Lead the development and implementation of advanced risk management methodologies and reliability ...

Minimum 5 years of experience in a marketing or related role within a consumer packaged goods (CPG ... engagement. Please note this is a 12-month contract based in Laval, QC. The successful candidate ...

With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs ... overall engagement strategy Stakeholder Management & Operational Effectiveness * Manage ...

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Consumer Engagement Manager information

What are the key skills and qualifications needed to thrive as a consumer engagement manager, and why are they important?

To thrive as a Consumer Engagement Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a bachelor’s degree in marketing, business, or a related field. Proficiency with CRM systems, marketing automation platforms, and analytics tools like Google Analytics is typically required. Outstanding communication, creativity, and problem-solving skills help foster strong consumer relationships and drive engagement. These skills are vital for developing effective campaigns, increasing customer loyalty, and supporting business growth.

How does a consumer engagement manager collaborate with cross-functional teams to enhance customer experiences?

A Consumer Engagement Manager frequently partners with marketing, product development, and customer service teams to ensure a seamless and engaging customer journey. This collaboration involves sharing consumer insights, coordinating campaign strategies, and aligning messaging across channels. By working closely with these departments, the manager helps create cohesive experiences that resonate with consumers and drive brand loyalty. Effective communication and regular meetings are essential to keep all stakeholders informed and aligned toward common goals.

What is a consumer engagement manager?

A consumer engagement manager is responsible for developing strategies to build and maintain positive relationships with customers. They analyze customer data, create engagement campaigns, and use tools like CRM software to enhance customer experience and loyalty. Strong communication, data analysis, and project management skills are essential for this role.

What is the role of a consumer engagement manager?

A consumer engagement manager is responsible for developing strategies to build and maintain positive relationships with customers, increasing brand loyalty and satisfaction. They analyze customer data, coordinate marketing campaigns, and utilize tools like CRM software to enhance customer interactions and engagement efforts.
What are popular job titles related to Consumer Engagement Manager jobs in Quebec? For Consumer Engagement Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Consumer Engagement Manager jobs in Quebec look for? The top searched job categories for Consumer Engagement Manager jobs in Quebec are:
Infographic showing various Consumer Engagement Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Social Media Specialist, North America (Remote)

Rivalry

Montreal, QC • Remote

Full-time

Re-posted 22 days ago


Job description

Description
Reporting to: Global Head of Social & Content
Working closely with: Marketing, Customer Support
Regions: North America focused (Global perspective)

TL/DR:
Seeking a social media marketer to execute on strategies that will drive Rivalry’s presence and overall consumer engagement on multiple platforms. 
You will be the brand steward of Rivalry’s voice on social, collaborating with internal and external partners to craft content that supports Marketing priorities and Social team goals. 
You will be tasked with manning our brand social media profiles and generating new, innovative ideas to increase reach and drive engagement. 
You should be obsessed with social media and influencer marketing, the gaming and entertainment industry, as well as fully immersed in internet culture on the daily. 
We’re looking for people to join a fun team and love what they do – if that sounds like you, then we’d love to hear from you.

The nitty-gritty:
  • Management of Rivalry Global Brand social channels, strategy and execution - source and publish relevant and compelling content to support the editorial and goals of Rivalry 
  • Create outbound content and creative assets across channels ensuring content represents Rivalry’s social brand voice and tone
  • Write punchy, witty and compelling social copy, platform specific (including engagement/replies to community)
  • Manage content calendar, weekly production, scheduling and publishing for all brand channels
  • Social listening and reporting for channels, providing insights to optimize content
  • Develop and execute engaging social campaigns that support team priorities, informed by channel best practices, and impact overarching goals
  • Actively test, optimize and evolve social strategy and content across channels, surfacing key insights 
  • Ideate and execute new creative ways to use social platforms, on existing or opportune platforms
  • Continuously brainstorm and develop new and innovative content ideas


Your stats:
  • 3-5 years of experience in social media (ideally brand-side)
  • Educational background in Marketing, Business, Communications or related field
  • Adobe suite skills (graphic design, editing video, creating gifs, memes, images, etc.)
  • Experience and/or knowledge of social publishing, listening and analytics tools
  • Have comprehensive understanding of eSports, gaming and internet culture
  • Creative, proactive and driven
  • A good communicator, both verbally and in writing
  • Extremely organized and relish in working under pressure for deadlines and managing multiple projects at the same time
  • Great attention to detail and willing to learn/develop new skills
  • Flexible to work outside of standard working hours when required
  • Ability to cover tournaments and travel if needed
  • Quick turnaround time - agility along with creativity is key for social media, keeping up with trends and inserting ourselves into relevant conversations in a timely manner