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Client Director Jobs in Tennessee (NOW HIRING)

SHI

PubSec Client Director

Afton, TN

Job Summary The PubSec Client Director is responsible for developing and expanding business within existing accounts and acquiring new clients to meet and exceed sales and profit targets. This role ...

Kobie Marketing

Director, Client Services

Nashville, TN · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Revecore

Director, Client Success

Franklin, TN · Remote

Director, Client Success The Director of Client Success will own and oversee relationships with Revecore's Revenue Integrity hospital/health system customers. The Director of Client Success is ...

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Client Director information

See Tennessee salary details

$21.8K

$97.8K

$161.1K

How much do client director jobs pay per year?

As of Jun 30, 2026, the average yearly pay for client director in Tennessee is $97,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $137,000.00 per year, depending on experience, location, and employer.

What are Client Directors?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

Is a director higher than a manager?

A Client Director typically holds a higher seniority level than a manager, with directors often responsible for strategic planning and overseeing multiple teams or departments. Managers usually focus on day-to-day operations and team management within a specific area. The hierarchy can vary by organization, but generally, directors have broader responsibilities and authority than managers.

How does a Client Director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the role of a client director?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies to drive business growth. They coordinate with internal teams, develop client retention plans, and often use CRM tools to track account performance. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior positions such as Customer Service Director or Client Services Director, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of CRM tools and industry standards.

How much do client directors get paid?

Client directors typically earn a salary ranging from $100,000 to $200,000 annually, depending on experience, industry, and location. They often receive bonuses and benefits, and strong leadership and client management skills are essential for higher compensation levels.
What are the most commonly searched types of Client jobs in Tennessee? The most popular types of Client jobs in Tennessee are:
What are popular job titles related to Client Director jobs in Tennessee? For Client Director jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Client Director jobs in Tennessee look for? The top searched job categories for Client Director jobs in Tennessee are:
What cities in Tennessee are hiring for Client Director jobs? Cities in Tennessee with the most Client Director job openings:
Client Director jobs near you
PubSec Client Director

PubSec Client Director

SHI

Afton, TN

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job SummaryThe PubSec Client Director is responsible for developing and expanding business within existing accounts and acquiring new clients to meet and exceed sales and profit targets. This role involves building strategic relationships with key IT and business executives, managing a robust sales pipeline, and effectively positioning SHI's comprehensive portfolio of IT solutions to align with customer objectives. The Client Director will collaborate closely with internal teams and key partners to drive growth and maintain strong, long-lasting partnerships.

Role Description

  • Develop business in existing customers and win new clients to achieve sales targets as set by the business.

  • Exceed profit and revenue targets.

  • Maintain an accurate CRM to forecast and manage the business.

  • Produce detailed account plans for customers in your portfolio.

  • Work with the Alliances team and existing contacts to develop strong relationships with key partners and vendors.

  • Drive attendance to customer technology days, events, and networking activities to strengthen relationships, credibility, and trust.

  • Develop and maintain strong, long-lasting Strategic and Trusted Advisor relationships with key IT and Business Executives within assigned accounts.

  • Identify, create, develop, and manage opportunities in the sales pipeline and sales management platform to achieve quarterly and annual sales targets and goals.

  • Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities across various domains, mapping them to customer business objectives and initiatives.

  • Collaborate with pre and post-sales internal support teams.


Behaviors and Competencies

  • Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

  • Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.

  • Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.

  • Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations.

  • Impact and Influence: Can rally a team or group towards a common goal, creating a positive and persuasive influence.

  • Judgment: Can exercise sound judgement in ambiguous situations, take calculated risks, and make decisions that balance short-term impact with long-term goals.

  • Forward Thinking: Can take ownership of complex initiatives aimed at anticipating future trends or needs, collaborate with others in planning and decision-making, and drive results that position oneself or one's organization for future success.

  • Self-Development: Can demonstrate a commitment to continuous learning and adaptability to new ideas and methods.

  • Professionalism: Can take ownership of complex initiatives, collaborate with others in a respectful and professional manner, and drive results.

  • Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.

  • Prospecting: Can manage a prospecting team, provide guidance and training on effective prospecting strategies, analyze the effectiveness of prospecting efforts, and make necessary adjustments.

  • Consultative Sales: Can take ownership of complex sales initiatives, collaborate with team members, and drive sales results through a consultative approach.

  • Follow-Up: Can take ownership of tasks, collaborate with others in managing follow-ups, and drive results through effective task completion.

  • Delegation: Can delegate responsibilities across a team, balancing workload, and ensuring all members understand their roles.

  • Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.

  • Business Acumen: Can develop and execute business plans to drive growth and profitability.

  • Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.


Skill Level Requirements

  • The ability to effectively sell complex IT solutions to large enterprise customers, consistently achieving significant sales targets - Intermediate

  • Possess a working understanding of programs and solutions offered by industry-leading Original Equipment Manufacturers (OEMs), such as Microsoft, Dell/VMWare, HP, Cisco, Apple, AWS, Lenovo, etc - Intermediate

  • Demonstrates a working knowledge of current and evolving technologies including Cloud, Security, IoT, and Digital Workplace - Intermediate

  • Preferred expertise in selling products and services to the pharmaceutical industry, including building relationships with key stakeholders and understanding industry-specific needs and regulations - Intermediate

  • In-depth knowledge of IT industry trends and dynamics - Intermediate

  • Proven ability to identify, create, develop, and manage new business opportunities - Intermediate

  • Skilled in strategic planning and implementation - Intermediate


Other Requirements

  • Completed Bachelor's Degree or relevant work experience required

  • 5+ years of experience in direct IT sales

  • 5+ years of experience in sales management

  • Ability to spend 50% time outside of an office setting with customers

  • Ability to travel 10% to SHI, Partner, and Customer Events

  • Ability to work flexible hours

  • Advanced sales or technology certification preferred, such as HPE Hybrid IT 2019 Sales Certification, VMWare Certified Professional, Azure Fundamentals, AWS Professional, etc.

The base salary for this position is $100,000. The estimated on-target earnings, or OTE, which includes a base salary and commissions, are $125,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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