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Client Director Jobs in Kansas (NOW HIRING)

The Director, Client Success is responsible for leading a team of client success teammates who manage clients and focus on revenue retention, referenceability, and growth. The scope of this job ...

The Director, Client Success is responsible for leading a team of client success teammates who manage clients and focus on revenue retention, referenceability, and growth. The scope of this job ...

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Client Director information

See Kansas salary details

$21.4K

$96.1K

$158.3K

How much do client director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for client director in Kansas is $96,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $134,700.00 per year, depending on experience, location, and employer.

What are Client Directors?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

Is a director higher than a manager?

A Client Director typically holds a higher seniority level than a manager, with directors often responsible for strategic planning and overseeing multiple teams or departments. Managers usually focus on day-to-day operations and team management within a specific area. The hierarchy can vary by organization, but generally, directors have broader responsibilities and authority than managers.

How does a Client Director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a Client Director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the role of a client director?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies to drive business growth. They coordinate with internal teams, develop client retention plans, and often use CRM tools to track account performance. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically senior positions such as Customer Service Director or Client Services Director, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of CRM tools and industry standards.

How much do client directors get paid?

Client directors typically earn a salary ranging from $100,000 to $200,000 annually, depending on experience, industry, and location. They often receive bonuses and benefits, and strong leadership and client management skills are essential for higher compensation levels.
What are the most commonly searched types of Client jobs in Kansas? The most popular types of Client jobs in Kansas are:
What are popular job titles related to Client Director jobs in Kansas? For Client Director jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Client Director jobs? Cities in Kansas with the most Client Director job openings:
Client Operations Specialist - Renewals | Remote, USA

Client Operations Specialist - Renewals | Remote, USA

Optiv Security, Inc.

Overland Park, KS • On-site, Remote

Full-time

Posted 11 days ago


Key responsibilities

  • Proactively generate quotes, validate service contracts, audit, and manage all aspects of the renewable pipeline using Salesforce.com.

  • Respond to and resolve customer and partner inquiries, provide information on maintenance contracts and asset tracking, and act as liaison between internal and external stakeholders.

  • Prepare and submit accurate orders for purchasing, facilitate completion of client-requested documentation, and provide system reporting as requested.


Job description

The Client Operations Specialist - Renewals (COS-R) is a sales support role assisting the Client Managers / Client Directors with management of their recurring renewal business. COS-R support the renewal and maintenance contracts business related to outside sales by proactively generating price quotes, processing orders, assisting with customer inquiries, problem-solving and issue resolution. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast-paced support atmosphere. The COS-R supports the Client Manager / Client Director gross margin objectives by allowing the Client Manager / Client Director more time to be in the field with face to face meetings, recommending the best pricing strategy, and assisting in the sale of a master renewal program within the client base.
How you'll make an impact
  • Support Client Managers / Client Directors in the Great Lakes region by proactively monitoring existing renewal business with a timely generation of quotes, validation of service contracts, auditing, and management of all aspects of the renewable pipeline using Salesforce.com.
  • Provide excellent client service and communication via available tools and resources. Respond quickly and accurately to requests from internal business functions as well as outside clients and partners.
  • Coordinate & advise Client Manager, Client Director & Clients to explore various opportunities: upsell level of services support, authorized support, multi-year contracts, technology refreshes (EOL/EOS), co-term contracts in combination with various partner technologies
  • Make strategic and competitive pricing recommendations utilizing various pricing tools to maximize Optiv's profit margins.
  • Coordinate with client management team to identify upsell/cross sell opportunities, negotiate discounts with vendors and distributors, and strategize ways to increase value for client while maximizing margins.
  • Provide information on maintenance contracts and asset tracking as requested.
  • Prepare and submit accurate orders for purchasing.
  • Provide system reporting to the Client Manager/Client Director, operations, and management upon request.
  • Act as liaison between Client Manager/Client Director and Optiv internal business units
  • Facilitate the completion of client requested documentation, including RFPs, supplier forms, and other nonstandard documents
  • Collaborate with internal teams to share best practices, ideas, training, that support Optiv's culture and core values
  • Build a professional relationship with Client Managers / Client Directors so as to reflect Optiv's Core Values
  • Proactively follow-up with clients/manufacturers/distributors/Client Managers/Client Directors to support the renewals sales cycle
  • Participate in corporate compliance trainings, operations/systems improvements, user-acceptance testing and personal career development activities
  • Develop and maintain product and industry knowledge
  • Maintain account health through data integrity, credit standing etc.
  • Actively volunteer to complete tasks on behalf of peers that are out of the office.
  • Perform other duties as assigned.

What we're looking for
  • Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.
  • Two or more years of experience in Business-to-Business Sales/Client Services role required.
  • Prior experience with managing renewal contracts preferred.
  • Intermediate level experience with Microsoft Office; specifically, Microsoft Outlook, Word and Excel. Internet navigation required.
  • Two years of experience in technical or information technologies industry preferred.
  • Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred.
  • Proven ability to prioritize multiple tasks in a fast-paced environment required.
  • Ability to work in a sales partnership setting, where workflow is determined by incoming requests required.
  • Ability to build relationships and trust with internal and external partners/clients.
  • Ability to prioritize tasks to align with deadlines
  • Superior organizational skills, independent judgment and functional arithmetic skills

What you can expect from Optiv
  • A company committed to our inclusive value through our Employee Resource Groups
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.