Client Development Manager Jobs in Wake Forest, NC

About the Company

A leading provider of ICH-compliant stability storage and GDP-certified temperature-controlled storage solutions, supporting pharmaceutical, biotechnology, and medical device companies worldwide through reliable, cost-effective, and fully compliant storage infrastructure.

With more than 40 years of industry experience and a global team of experts serving clients across North America and Europe, the company offers specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.

Your Work Matters

We strive to build a culture where all colleagues have the opportunity to:

• Engage in work that matters to customers and the patients they serve.

• Learn new skills and enjoy new experiences in an engaging and safe environment.

• Strengthen connections with coworkers and the community.

We are committed to attracting and developing a passionate team of professionals in a fast-paced and growing organization. We offer a competitive benefits package that includes healthcare, life insurance, retirement planning, and more.

Your Future Matters

Known for customer-focused scientific and manufacturing excellence, along with a strong commitment to quality and safety, we offer a variety of career growth opportunities across our global network. Together with our customers, we aim to improve the quality of life for patients around the world.

This sales position is responsible for identifying and developing new business opportunities while maintaining and growing existing client relationships.

This role reports directly to the Director of U.S. Operations.

• Engage with new accounts across target industries.

• Lead the opportunity management process from initial engagement through contract execution.

• Foster and maintain relationships with existing and prospective clients.

• Connect with C-level and mid-management executives, present compelling value propositions, and manage all sales cycle activities.

• Implement best practices for pipeline generation and management while maintaining visibility into sales forecasts and opportunities.

• Track and report progress using CRM systems and associated tools.

• Maintain accurate and timely records regarding deal progress, timelines, and projected close dates.

• Utilize lead generation tools and strategies.

• Research target companies and industries that fit the ideal customer profile and initiate contact to secure meetings.

• Represent the company at industry conferences, build new relationships, and maintain existing partnerships.

• Collaborate with marketing to maximize event success and lead generation efforts.

• Work cross-functionally to ensure smooth communication and seamless transitions from sales to execution.

• Follow global communication practices to maintain a unified approach with target companies.

• Achieve assigned sales and revenue targets.

• Proven success in opportunity development and closing deals, including prospecting, C-level presentations, and consultative selling.

• Experience building business cases for senior decision-makers responsible for innovation, revenue growth, and strategic initiatives.

• Experience with Salesforce CRM is a plus.

• Enjoy selling high-quality, technically advanced solutions.

• Are motivated by building long-term partnerships rather than transactional sales.

• Thrive in complex, regulated industries.

• Enjoy being part of a growing, globally connected organization.

• Bachelor's degree or higher.

• 6+ years of experience in stability storage sales, preferably within the pharmaceutical or CDMO industry.

• Minimum 5 years of senior business development and/or account management experience.

• Pharmaceutical, cold chain, or supply chain B2B sales experience is a plus.

While this role is primarily remote, candidates located in North Carolina are preferred to support occasional in-person client meetings in the Durham area.

General Supervision

Exercises independent judgment in developing methods, techniques, and evaluation criteria to achieve results. Determines methods and procedures for new assignments independently and may seek management guidance for complex issues.

Approximately 25% travel required.