Client Development Coordinator Jobs in Ohio (NOW HIRING)

Employment Status Full Time Fair Labor Standard Act Status Exempt
Civil Service Status Classified
Department Clinical Services Reports to Manager of Evidence-Based Practices & Outcomes
Job Code 5516 Position Number 535516001
EEO & Salary Classification Professional Salary Pay Grade Three

General Overview
Under the direction of the Manager of Evidence-Based Practices and Outcomes, the position will coordinate trainings and strategies to address local workforce needs in community behavioral health. As a member of the clinical department, the position will provide technical and clinical support to the ADM Boards network of care and collaborate with ADM Board staff to accomplish departmental and agency goals and objectives.

Essential Duties and Responsibilities
To perform this job successfully, an individual must perform essential duties to expected performance standards. The County of Summit Alcohol, Drug Addiction and Mental Health Services (ADM) Board is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (ADA), the ADM Board will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and incumbent employees to discuss potential accommodations with the employer.

o Responsible for planning and executing trainings, workshops, webinars, seminars and other professional development opportunities. This would include securing continuing education credits (CEUs) for participants.
o Supports the system clinical workforce development needs in the arena of Evidence Based Practices (EBP's).
o Investigates, evaluates and coordinates effective strategies that support the advancement of best practice in behavioral healthcare.
o Develops and maintains relationships with local and state workforce development stakeholders and partners (e.g. Ohio Means Jobs).
o Coordinates with ADM Board staff and other community partners and stakeholders to develop an onboarding training for individuals entering employment within the network of care.
o Partners with local schools and universities to develop a pipeline for careers within community behavioral health.
o Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands.
o Effectively oversees assigned projects and ensures project management tools and practices are utilized.
o Represents the ADM Board on state, local and system-wide initiatives.

Other Duties and Responsibilities
The listing of duties and requirements listed in this description should in no manner imply that these are the only responsibilities to be performed by the employee who fills this position. Duties, responsibilities and activities may change any time, with or without notice. The outline of responsibilities above may vary without materially changing either the job classification or pay grade.

Scope of Supervision
This position has no supervisory responsibilities.

Equipment Operated
Computer; copier; printer; telephone and other standard office equipment/software.

Contacts with Others
Community, State, County and ADM Board Service Providers' representatives, vendors, court officials and staff; attorneys; law enforcement officials; jail behavioral health employees; clients and client's family members.

Confidential Data
Maintains confidentiality of sensitive records and treatment information, client files and protected health information in compliance with Health Insurance Portability and Accountability Act (HIPAA), and established procedures.

Working Conditions
Work is performed in a typical office environment with minimal exposure to dirt and dust and occasional exposure to outdoor temperatures. The noise level in the work environment is usually quiet and occasionally moderate with typical office sounds and conversations of others able to be heard throughout the office area. This position requires travel to and regular work within the Summit County Courthouses.

Physical Demands / Work Environment
While performing the duties of this job, the employee regularly exhibits manual dexterity when working on the computer and typing and frequently talks and hears when working with clients, court officials and other job contacts. The employee frequently sits for extended periods of time, stands and walks. Vision demands include close, relatively detailed vision, with the ability to adjust focus when typing or reading a computer screen. Employee occasionally lifts up to 15 pounds when moving files, boxes, equipment and other items.
o Ability to safely and successfully perform the position's essential duties and responsibilities consistent with ADA, Family Medical Leave Act (FMLA) and other federal, state and local standards, including meeting qualitative and quantitative productive standards.
o Ability to maintain regular, punctual attendance consistent with ADA, FMLA and other federal, state and local standards.
Must be able to hear, listen and speak clearly on the telephone

Knowledge, Skills and Abilities
o Knowledge of behavioral health system and regulatory requirements; Ohio mental health laws; treatment standards for substance use disorder and mental health services; client rights; professional ethics; mental health and substance use disorder program development; community and agency resources available to individuals with mental illnesses or substance use disorders; local substance use disorder and community mental health and social service network; mental illness and substance use disorder diagnoses; medications and treatments; methods and measures for program evaluation;

o Ability to represent the Board's interests; understand, interpret and apply laws, rules and regulations; set work priorities, context-specific and future-orientated; respond to issues on a proactive basis and recommend viable solutions; organize work projects and manage multiple tasks simultaneously; maintain accurate and complete work records and files; develop new training programs, exhibit flexibility in work schedule and job assignments; develop and maintain effective working relationships with job contacts; actively listen relationships with job contacts; actively listen to provider feedback; maintain confidential and sensitives data; exhibit ability to be innovative, strong decision making skills; macro-level conceptualization;
o Skill in verbal and written communications; project management; application of Microsoft Office software and other job related software including but not limited to TEAMS, Zoom, EventBrite, SurveyMonkey.

Qualifications
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:
o Master's degree in social work, psychology, counseling, education or related field.
o Minimum 5 years' experience working in the behavioral health field required.
o Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
o Experience supervising preferred.

Licensure or certification requirement
o A valid driver's license and current automobile insurance.

Professional Certifications
Licensed Social Worker (LSW/LISW); Licensed Professional Counselor (LPC/LPCC), preferred

Employee Understanding and Agreement
I understand, and will perform to the expected performance standard, the duties and requirements specified in this position description.

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