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Client Delivery Manager Jobs in Michigan (NOW HIRING)

Thrive

Client Delivery Manager

Holland, MI · On-site

The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary ...

Thrive

Client Delivery Manager

Holland, MI · On-site

The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary ...

Entrega

Client Delivery Lead

Troy, MI · On-site

Manage delivery escalations and ensure timely resolution of client delivery issues * Partner with Client Services leadership to align client expectations with delivery capability * Ensure delivery ...

Entrega

Client Delivery Lead

Troy, MI · On-site

Manage delivery escalations and ensure timely resolution of client delivery issues * Partner with Client Services leadership to align client expectations with delivery capability * Ensure delivery ...

Entrega

Service Delivery Manager

Troy, MI · On-site

Client Delivery Leadership * Serve as the primary delivery contact for client stakeholders * Ensure delivery commitments are clearly understood and managed across engagements * Maintain strong ...

Entrega

Service Delivery Manager

Troy, MI

Client Delivery Leadership * Serve as the primary delivery contact for client stakeholders * Ensure delivery commitments are clearly understood and managed across engagements * Maintain strong ...

Entrega

Service Delivery Manager

Troy, MI · On-site

Responsibilities : • Serve as the primary delivery contact for client stakeholders • Ensure delivery commitments are clearly understood and managed across engagements • Maintain strong ...

Entrega

Service Delivery Manager

Troy, MI · On-site

Responsibilities : • Serve as the primary delivery contact for client stakeholders • Ensure delivery commitments are clearly understood and managed across engagements • Maintain strong ...

Entrega

Manager of Project Delivery

Troy, MI · On-site

This is not a client relationship ownership role. This role does not replace delivery ... Manage and develop Project Delivery Analysts, Leads, Managers, and Directors * Provide coaching ...

Entrega

Manager of Project Delivery

Troy, MI · On-site

This is not a client relationship ownership role. This role does not replace delivery ... Manage and develop Project Delivery Analysts, Leads, Managers, and Directors * Provide coaching ...

Entrega

Project Manager

Troy, MI · On-site

They are seeking a disciplined and highly organized Project Manager to lead the day-to-day execution of client engagements, ensuring projects are delivered within agreed scope, schedule, and budget ...

Deloitte

Origami Risk Delivery Manager

Detroit, MI

Our delivery models are tailored to meet each client's unique requirements. Recruiting for this role ends on 08/29/2026. Work you'll do As a Manager focused on Origami Risk Delivery on the Insurance ...

Entrega

Project Manager

Troy, MI · On-site

We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across ...

Entrega

Project Manager

Troy, MI · On-site

We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across ...

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Showing results 1-20

All JobsClient Delivery JobsClient Delivery Manager JobsClient Delivery Manager Jobs in Michigan

Client Delivery Manager information

See Michigan salary details

$44K

$82.3K

$111.6K

How much do client delivery manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for client delivery manager in Michigan is $82,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $104,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Delivery Manager, and why are they important?

To thrive as a Client Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools like Jira or Asana, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you manage teams and build trust with clients. These competencies ensure projects are delivered on time, meet client expectations, and drive long-term business success.

What is the highest paid delivery job?

For a Client Delivery Manager, the highest paid roles typically involve senior or executive-level positions such as Director of Client Services or Vice President of Delivery, which can offer six-figure salaries. These roles often require extensive experience, leadership skills, and certifications in project management or client relations.

What does a client delivery manager do?

A client delivery manager oversees the delivery of products or services to clients, ensuring projects are completed on time, within scope, and meet quality standards. They coordinate between teams, manage client relationships, and address issues to ensure customer satisfaction and successful project outcomes.

What does a delivery manager do?

A delivery manager oversees the planning, execution, and delivery of projects or services to clients, ensuring they meet quality standards, deadlines, and budgets. They coordinate teams, manage client communication, and use project management tools to track progress. Strong leadership, communication skills, and industry certifications are often essential for this role.

How much do delivery managers get paid?

Delivery managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. They oversee project delivery, coordinate teams, and ensure client satisfaction, often requiring strong leadership and project management skills.

What is the difference between Client Delivery Manager vs Project Coordinator?

AspectClient Delivery ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor’s degree; certifications are less common but may include CAPM or PMP
Work EnvironmentLeads client projects, manages teams, and ensures delivery successSupports project teams, schedules tasks, and tracks progress
Employer & Industry UsageUsed in consulting, IT, and service industries for client-facing rolesFound across industries for internal project support roles

The Client Delivery Manager focuses on overseeing the delivery of projects to clients, managing teams, and ensuring client satisfaction. In contrast, the Project Coordinator supports project planning and execution without direct client interaction. Both roles require strong organizational skills, but the Delivery Manager has a broader leadership and client-facing responsibility.

How does a Client Delivery Manager typically interact with cross-functional teams to ensure project success?

A Client Delivery Manager works closely with various departments such as sales, operations, IT, and customer support to coordinate project delivery and meet client expectations. They facilitate regular meetings, align team goals, and proactively address any roadblocks to maintain timelines and quality standards. Effective communication and collaboration are key, as they often serve as the primary liaison between the client and internal teams, ensuring everyone is aligned on objectives and deliverables.
What are the most commonly searched types of Client Delivery jobs in Michigan? The most popular types of Client Delivery jobs in Michigan are:
What are popular job titles related to Client Delivery Manager jobs in Michigan? For Client Delivery Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Delivery Manager jobs in Michigan look for? The top searched job categories for Client Delivery Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Delivery Manager jobs? Cities in Michigan with the most Client Delivery Manager job openings:
Client Delivery Manager jobs near you
Infographic showing various Client Delivery Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,256 per year, or $39.5 per hour.
Client Delivery Manager

Client Delivery Manager

Thrive

Holland, MI • On-site

Full-time

Posted 8 days ago

Job description

Position Overview:
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Responsibilities:
Understands Customer Business Problems
•  Build strategic relationships with key client stakeholders.
•  Identify current pain points and desired outcomes affected by services under contract.
•  Provide measurable value to the customer (Value Realization).
Drive Customer Success Outcomes
•  Solve complex customer problems by partnering with Thrive resources to meet customer expectations.
•  Help customers optimize utilization of existing and available products and/or services.
•  Ensure best practice adoption across the customer environment.
•  Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
•  Manage contract P&L to deliver to expectations and improve year over year.
•  Expand revenue in accounts through opportunity identification.
•  Prepare and drive successful contract renewals.
•  Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation.
Oversee Activities
•  Manage customer onboarding activities.
•  Facilitate training and enablement.
•  Drive customer advocacy initiatives.
•  Manage and resolve escalations promptly.
Tools
•  ServiceNow Platform
•  CustomerGauge
Key Performance Indicators (KPIs)
•  NPS / CSAT
•  Retention
•  NRR / GRR (FY27)
•  Engagement (account activity, executive/POC engagement)
Qualifications:
Skills
•  Customer relationship management
•  Business operations
•  Change management (end-to-end)
•  Process improvement
•  Project management (scoping, planning, milestone tracking, documentation)
•  Risk management
Attributes
•  Customer-centric attitude and proactive approach
•  Team player: capable of working with and across functional teams
•  Results oriented: takes accountability as customer advocate and Thrive business owner
•  Digitally fluent: understands basic AI and workflow principles
•  Active listener: attentive to both customer and internal partners
•  Learning agility: willing to advance current knowledge level
Experience
•  5+ years of digital experience as a CDM (Managed Services experience a plus)
•  Strong general business acumen (financial/P&L acumen a plus)
•  ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
•  College degree preferred in a related field or commensurate work experience
•  General understanding of technology and managed services
Desired Behaviors
•  Teamwork: works well across customer and Thrive environments
•  Adaptability: embraces constant change
•  Honest and high integrity
•  Strong work ethic (dependable, confident)
•  Willingness to learn and continuously improve
•  Willingness to lean in (run to the fire)
•  Ownership and accountability
•  Initiative: proactive – acts without waiting to be told
Added Skills That Will Help
•  Agile methodology
•  Six Sigma
Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.

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