ZipRecruiter

Log In

1

Client Delivery Analyst Jobs (NOW HIRING)

Cotality

Sr. Director Client Delivery

Dallas, TX · On-site

$209K/yr

Identify and eliminate delivery bottlenecks, inefficiencies, and risks through root cause analysis ... in client delivery, implementation, or customer success roles within SaaS, enterprise software, or ...

Cotality

Sr. Director Client Delivery

Dallas, TX

$209K/yr

Identify and eliminate delivery bottlenecks, inefficiencies, and risks through root cause analysis ... in client delivery, implementation, or customer success roles within SaaS, enterprise software, or ...

Cotality

Sr. Director Client Delivery

Oxford, MS

$199K/yr

Identify and eliminate delivery bottlenecks, inefficiencies, and risks through root cause analysis ... in client delivery, implementation, or customer success roles within SaaS, enterprise software, or ...

Cotality

Sr. Director Client Delivery

Rochester, NY

$209K/yr

Identify and eliminate delivery bottlenecks, inefficiencies, and risks through root cause analysis ... in client delivery, implementation, or customer success roles within SaaS, enterprise software, or ...

Broadridge

Service Delivery Analyst

Edgewood, NY · On-site

Broadridge is seeking a skilled project management professional to lead client-facing implementation and delivery projects from initiation through completion. In this role, you will coordinate cross ...

Broadridge

Service Delivery Analyst

Kansas City, MO

Broadridge is seeking a skilled project management professional to lead client-facing implementation and delivery projects from initiation through completion. In this role, you will coordinate cross ...

Kavaliro

Client Delivery Vice President

Colorado Springs, CO · On-site

$136K - $175K/yr

Our client is seeking a Client Delivery Vice President for an exciting direct hire opportunity to ... Lead and develop teams of Project Managers, Business Analysts, and delivery resources, creating ...

Broadridge

Service Delivery Analyst

Coppell, TX · On-site

Broadridge is seeking a skilled project management professional to lead client-facing implementation and delivery projects from initiation through completion. In this role, you will coordinate cross ...

Atria Group LLC

Technical Delivery Analyst

Albany, NY · On-site

$60/hr

We provide these services in multiple computing environments and use technologies such as client ... I am seeking a Technical Delivery Analyst for a long-term project in Albany, New York. I am seeking ...

next page

Showing results 1-20

All JobsClient Delivery Analyst Jobs

Client Delivery Analyst information

See salary details

$17

$25

$39

How much do client delivery analyst jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for client delivery analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Client Delivery Analyst vs Project Coordinator?

AspectClient Delivery AnalystProject Coordinator
CredentialsBachelor's degree, certifications like PMP or Six Sigma often preferredBachelor's degree, certifications like CAPM or PMP beneficial
Work EnvironmentClient-facing, collaborative teams, consulting or service industriesInternal teams, cross-departmental coordination, project management
Employer & Industry UsageConsulting firms, IT, finance, and service sectorsCorporate, construction, IT, and various industries managing projects
Search & Comparison IntentUnderstanding roles in client delivery and service managementManaging project timelines, resources, and communication

The main difference is that a Client Delivery Analyst focuses on ensuring client satisfaction and delivery of services, often working directly with clients. A Project Coordinator manages project logistics, timelines, and team coordination internally. Both roles require strong communication skills and certifications like PMP, but their focus areas differ—client engagement versus project execution.

What are the key skills and qualifications needed to thrive as a Client Delivery Analyst, and why are they important?

To thrive as a Client Delivery Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of business processes, often supported by a relevant degree in business, finance, or a related field. Proficiency with data analysis tools like Excel, CRM systems, and project management software is commonly required. Excellent communication, problem-solving skills, and a client-focused mindset help you build strong relationships and manage client expectations. These skills ensure accurate project delivery, client satisfaction, and continuous improvement in service quality.

What does a Client Delivery Analyst do?

A Client Delivery Analyst is responsible for ensuring that services or products are delivered to clients as promised, meeting quality standards and deadlines. They act as a liaison between clients and internal teams, helping to manage client expectations, resolve issues, and support process improvements. Their role often involves analyzing client needs, tracking project progress, and providing regular updates or reports. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are some common challenges Client Delivery Analysts face when managing multiple client projects simultaneously?

Client Delivery Analysts often juggle several projects at once, which can present challenges such as balancing competing deadlines, maintaining clear communication with various stakeholders, and ensuring that deliverables meet client expectations. Effective prioritization and time management are essential, as is the ability to quickly adapt to shifting project requirements or unexpected issues. Collaboration with internal teams, such as sales and technical support, is also key in resolving challenges and delivering high-quality results to clients.
More about Client Delivery Analyst jobs
What job categories do people searching Client Delivery Analyst jobs look for? The top searched job categories for Client Delivery Analyst jobs are:
Client Delivery Analyst jobs near you
Infographic showing various Client Delivery Analyst job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $53,249 per year, or $25.6 per hour.

Operations & Client Delivery Manager

Manta Health

Los Angeles, CA • On-site, Remote

$85K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About Manta Health
The US healthcare system is responsible for incredible medical breakthroughs, yet the financial infrastructure powering it remains stuck in the past. At Manta Health, we are building the AI-native operating system for healthcare revenue cycle management (RCM).
We believe that medical practices shouldn't have to fight to get paid for the care they provide. Our platform leverages advanced AI to automate the complex, error-prone administrative tasks that plague the industry-reducing denials, accelerating payments, and lowering administrative costs. We are not just building software; we are fundamentally rethinking the financial relationship between providers and payers so doctors can focus on what matters most: patients.
Role Overview
Manta is building the operational backbone for prior authorization management in ophthalmology. As our Operations & Client Delivery Manager, you will own the day-to-day execution and continuous improvement of Manta's clinical operations - ensuring that surgical and injection workflows run reliably, teams are supported, clients are delighted, and product development stays grounded in real operational needs.
This is a hybrid role spanning operations leadership, client implementation, capacity planning, quality management, and product feedback loops. You'll manage our growing Philippines-based operations team, partner directly with the product team on workflow design and feature requirements, and serve as the escalation point for complex cases and client communication.
This is a hands-on builder role in an early-stage company - ideal for someone who thrives in ambiguity, enjoys designing systems from scratch, and knows how to turn messy real-world processes into clean, scalable operations.
Key Responsibilities
Operations Leadership
  • Manage and support the Philippines-based operations team responsible for eligibility checks, prior authorization processing, and case follow-up
  • Define and maintain daily work queues and processing workflows in Manta
  • Establish clear ownership, escalation paths, and quality standards across teams
  • Provide coaching, training, and performance feedback to team members
  • Serve as the primary escalation point for complex or high-risk cases

Client Delivery & Implementation
  • Lead onboarding and rollout of new provider practices onto the Manta platform
  • Translate client-specific workflows into Manta configuration and operating procedures
  • Act as primary point of contact for operational questions from provider offices
  • Coordinate communication on ineligible cases, denied authorizations, and schedule changes
  • Build trusted client relationships through reliability and transparency

Capacity & SLA Management
  • Forecast upcoming workload based on scheduled procedures and renewal cycles
  • Monitor daily and monthly processing volumes and backlog risk
  • Define and track SLAs (eligibility turnaround, PA submission timing, approval rates)
  • Identify when additional staffing or process changes are needed
  • Report operational performance trends to leadership

Quality & Risk Management
  • Implement audit and exception views to catch missed steps or aging cases
  • Ensure data consistency between Manta and provider EHR systems
  • Reduce manual QA burden through process design and automation
  • Lead root-cause analysis on errors or client-impacting issues

Product Partnership
  • Translate frontline operational pain points into product requirements
  • Partner with product and engineering on feature prioritization
  • Test and validate new workflow features before deployment
  • Help design automation rules for eligibility, PA discovery, and renewals
  • Ensure product changes improve real operational outcomes

What Success Looks Like
  • Philippines operations team runs independently with minimal manual oversight
  • No surgeries occur without eligibility or authorization clearance
  • Prior authorizations are followed up on reliably with no silent aging
  • Client practices experience clear communication and predictable turnaround
  • Product roadmap reflects real operational needs, not theoretical workflows
  • Founder time shifts from firefighting to strategic growth

Ideal Background
  • 5-10+ years in healthcare operations, revenue cycle, or prior authorization workflows
  • Experience managing offshore or distributed operations teams
  • Proven ability to design and implement new operational processes
  • Strong client-facing communication and stakeholder management
  • Comfort working with product and engineering teams in early-stage tech
  • Ability to balance hands-on execution with system-level thinking

Traits That Will Thrive Here
  • Systems thinker who naturally sees bottlenecks and builds structure
  • Calm under pressure and confident making judgment calls
  • Enjoys building from scratch more than inheriting polished systems
  • Clear, concise communicator across clinical, technical, and operational worlds
  • Deep ownership mindset - problems are simply "things to solve"

Benefits & Perks
We take care of our team so you can focus on doing your best work. Our benefits package is designed to support you and your family completely.
Best-in-Class Health Coverage
  • 100% Paid Premiums for You & Family: We cover 100% of the monthly premiums for Medical, Dental, and Vision insurance for both you and your dependents. No deductions from your paycheck for basic coverage-peace of mind for the whole family.
  • HSA/FSA Options: Pre-tax accounts to help pay for out-of-pocket costs, with a generous employer contribution to your HSA.
Work-Life Balance
  • Unlimited Paid Time Off (PTO): We trust you to manage your time. Whether it's a two-week vacation, a mental health day, or a Friday afternoon off, take the time you need to recharge without worrying about an accrual balance.
  • Flexible Schedules: We focus on impact, not hours. Establish a schedule that works for your life, including flexible start/stop times.
  • Remote-Friendly: Work from home, from a coffee shop, or from the office-wherever you are most productive.
  • Paid Parental Leave: Generous fully paid leave for all new parents (birth and non-birth) to support your growing family.
Financial Well-being
  • Competitive Compensation: Top-of-market salary packages and meaningful equity/stock options.
  • 401(k) Plan

The pay range for this role is:
85,000 - 120,000 USD per year (Remote)
85,000 - 120,000 USD per year (HQ)

Apply