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Client Delivery Analyst Jobs (NOW HIRING)

Sr. Delivery Analyst

Conway, AR · On-site

$77K - $102K/yr

They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery ...

Sr. Delivery Analyst

Conway, AR · On-site

$77K - $102K/yr

They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery ...

Client Delivery Leader

$95K - $110K/yr

This person will understand internal and client processes, handle internal and external client requirements gathering, analysis, solution documentation, integration and delivery validation. This ...

Sr. Delivery Analyst

Conway, AR

$77K - $102K/yr

They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery ...

Sr. Delivery Analyst

Conway, AR · On-site

$77K - $102K/yr

They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery ...

Sr. Delivery Analyst

Conway, AR · On-site

$70K - $92K/yr

They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery ...

Your role at a glance As a Client Delivery Manager, you will be responsible for enabling on-time ... Strong analytical skills * Negotiation-level proficiency in English, both written and spoken

Analyses client feedback, market trends, and competitive intelligence to provide actionable ... service delivery. * Presents strategic reports to management, outlining key client trends ...

Conduct market and competitive analysis of LOB services. * Manage the development process of new ... Must have the ability to lead and manage a technical team delivering complex solutions required.

Client Delivery Associate

San Ramon, CA · On-site

$50K - $82K/yr

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Data Analysis Reporting * Microsoft Office * Detail-Oriented * Teamwork Salary : $50,100.00 - $82 ...

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Data Analysis Reporting * Microsoft Office * Detail-Oriented * Teamwork Salary : $50,100.00 - $82 ...

Client Delivery Associate

San Ramon, CA · On-site

$50K - $82K/yr

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Data Analysis Reporting * Microsoft Office * Detail-Oriented * Teamwork Salary : $50,100.00 - $82 ...

Client Delivery Associate

San Ramon, CA · On-site

$50K - $82K/yr

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Data Analysis Reporting * Microsoft Office * Detail-Oriented * Teamwork Salary : $50,100.00 - $82 ...

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Data Analysis Reporting * Microsoft Office * Detail-Oriented * Teamwork Salary : $50,100.00 - $82 ...

Sr. Manager, Client Delivery

San Jose, CA · On-site

$149K - $214K/yr

Manager,Client Delivery to join its world-class team. This individual should be a dynamic ... Strong analytical, financial, and presentation skills * Strong interpersonal skills with the ...

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Client Delivery Analyst information

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How much do client delivery analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client delivery analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Client Delivery Analyst vs Project Coordinator?

AspectClient Delivery AnalystProject Coordinator
CredentialsBachelor's degree, certifications like PMP or Six Sigma often preferredBachelor's degree, certifications like CAPM or PMP beneficial
Work EnvironmentClient-facing, collaborative teams, consulting or service industriesInternal teams, cross-departmental coordination, project management
Employer & Industry UsageConsulting firms, IT, finance, and service sectorsCorporate, construction, IT, and various industries managing projects
Search & Comparison IntentUnderstanding roles in client delivery and service managementManaging project timelines, resources, and communication

The main difference is that a Client Delivery Analyst focuses on ensuring client satisfaction and delivery of services, often working directly with clients. A Project Coordinator manages project logistics, timelines, and team coordination internally. Both roles require strong communication skills and certifications like PMP, but their focus areas differ—client engagement versus project execution.

What are the key skills and qualifications needed to thrive as a Client Delivery Analyst, and why are they important?

To thrive as a Client Delivery Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of business processes, often supported by a relevant degree in business, finance, or a related field. Proficiency with data analysis tools like Excel, CRM systems, and project management software is commonly required. Excellent communication, problem-solving skills, and a client-focused mindset help you build strong relationships and manage client expectations. These skills ensure accurate project delivery, client satisfaction, and continuous improvement in service quality.

What does a Client Delivery Analyst do?

A Client Delivery Analyst is responsible for ensuring that services or products are delivered to clients as promised, meeting quality standards and deadlines. They act as a liaison between clients and internal teams, helping to manage client expectations, resolve issues, and support process improvements. Their role often involves analyzing client needs, tracking project progress, and providing regular updates or reports. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are some common challenges Client Delivery Analysts face when managing multiple client projects simultaneously?

Client Delivery Analysts often juggle several projects at once, which can present challenges such as balancing competing deadlines, maintaining clear communication with various stakeholders, and ensuring that deliverables meet client expectations. Effective prioritization and time management are essential, as is the ability to quickly adapt to shifting project requirements or unexpected issues. Collaboration with internal teams, such as sales and technical support, is also key in resolving challenges and delivering high-quality results to clients.
More about Client Delivery Analyst jobs
What cities are hiring for Client Delivery Analyst jobs? Cities with the most Client Delivery Analyst job openings:
Infographic showing various Client Delivery Analyst job openings in the United States as of May 2026, with employment types broken down into 40% Full Time, 39% Part Time, and 21% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,249 per year, or $25.6 per hour.

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Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we're looking for talented individuals to join our team and make a difference.
Job Purpose
The Client Delivery Specialist is assigned to a centralized, time zone specific team supporting the clients and the Account Management and Business Development teams within the time zone. The Client Delivery Specialist is responsible for providing day to day client support, training/re-implementation, implementing new solutions for existing clients, and supporting additional needs as part of the team.
Location:
  • This is a hybrid role, based in our Blue Bell, PA office 3 days per week #Americas

Essential Job Duties and Responsibilities:
Reporting to the Sr. Manager, Client Services - Americas. Client Delivery Specialist's key responsibilities include, but are not limited to:
Client Request Management and Solution Adoption Support
  • As needed, support time zone Account Management team with responding to client questions or issues related to International SOS solutions.
  • Maintain up-to-date client-specific procedures, contacts, and insurer information.
  • Conduct client stakeholder training for proper solution adoption
  • Maintain proper case management with internal and external stakeholders through Salesforce/Service Cloud

New Solution Support - Existing Clients
  • Independently manage the implementation of new solutions for existing accounts.
  • Ensure proper management of end-to-end services for new solutions purchased by existing customers.
  • Establish a good understanding of the client's service expectation, unique pain points/challenges, global/regional/ business structure with introduction to key stakeholders and their global footprint.
  • Maintain structured project plan with client stakeholders to ensure implementations are managed aligned with International SOS onboarding/implementation SLAs/KPIs.
  • Negotiate new solution implementation project plans with client and stakeholders and ensure scheduled events and milestones are delivered on time for each account assigned.
  • Liaise with cross-functional internal teams to make sure project plan remains on track, including working with the International SOS Assistance Center management team, technical teams - data/reporting/digital support and product management to ensure a successful program implementation and overall client satisfaction with the products and services.
  • After the completion of the implementation, receive confirmation of client satisfaction and transition to regional support team or Client Services individual.
  • Provide training, education, and best practices to clients on solutions virtually, as needed.

Qualifications:
Required Skills and Knowledge:
  • Experience and confidence in learning proprietary Software products. Proficient with Microsoft Products (Word, Excel, PPT), Salesforce.
  • Excellent numeric, written and oral communication skills.
  • Project management experience - Excellent organization skills with proven ability to manage multiple concurrent projects and adjust to frequent changes in project priorities.
  • Ability to work in a multi-lingual, multi-cultural organization where consensus is the norm.
  • Excellent time management skills with the ability to successfully manage numerous projects simultaneously.
  • Computer literate (MS Word, Excel, PowerPoint and CRM applications).
  • Strong individual that can work autonomously and within a team to deliver results.
  • Cultural sensitivity and awareness.

Required Work Experience:
  • Experience in an operationally / commercially focused analytical and/or Customer Services role.
  • Experience teaching is helpful; experience in the travel industry also desirable
  • Research experience valuable.
  • Exposure to working in a cross-border engagement sales environment including previous working experience selling to emerging markets is preferable.

Education:
  • Associates (2 year) or Bachelor (4 year) degree or commensurate experience

Languages:
  • Ability to communicate in English fluently (oral and written) an absolute must.
  • Ability to speak another language relevant to location and client base will be an advantage

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By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!