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Client Customer Manager Jobs in Oregon (NOW HIRING)

Acosta

Customer Manager (Natural Channel)

Portland, OR · On-site

$65K - $66K/yr

Client Engagement : Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. * Cost Management : Achieve ...

Foundever

Client Manager

About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 ... Job Summary The Client Manager will lead strategic initiatives to drive revenue growth, manage key ...

Acosta

Customer Manager - Natural Channel

Portland, OR · On-site

$50K - $55K/yr

Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ... Client Relationship Management : Engage directly with key decision-makers to present and sell ...

Acosta

Customer Manager (Natural Channel)

Portland, OR · On-site

$161K - $162K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our ... Our sales and digital teams build lasting relationships, ensuring our client brands get the space ...

D.A. Davidson

Client Associate

Hood River, OR · On-site

Proven ability to build client/customer relationships including excellent communication (written ... Provide extraordinarily professional and courteous client service managing client requests, account ...

D.A. Davidson

Client Associate

Klamath Falls, OR · On-site

... customer relationships including excellent communication (written and verbal) and problem-solving ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

D.A. Davidson

Client Associate

Klamath Falls, OR · On-site

Proven ability to build client/customer relationships including excellent communication (written ... Provide extraordinarily professional and courteous client service managing client requests, account ...

D.A. Davidson

Client Associate

Klamath Falls, OR · On-site

... customer relationships including excellent communication (written and verbal) and problem-solving ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

D.A. Davidson

Client Associate

Hood River, OR · On-site

... customer relationships including excellent communication (written and verbal) and problem-solving ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

D.A. Davidson

Client Associate

Hood River, OR

... customer relationships including excellent communication (written and verbal) and problem-solving ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

D.A. Davidson

Client Associate

Klamath Falls, OR

... customer relationships including excellent communication (written and verbal) and problem-solving ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

D.A. Davidson

Client Associate

Hood River, OR · On-site

... customer relationships including excellent communication (written and verbal) and problem-solving ... Primary Duties: • Provide extraordinarily professional and courteous client service managing ...

Diverse Lynx

OR · On-site

CTH The Service Delivery Manager - End User Computing (EUC) within our Managed Services team has primary operating performance responsibility for the Contractual Services with the client customer ...

VC3, Inc.

OR

Identify client churn risks to develop solution strategies with internal teams and service ... Strong organizational, time management, presentation and customer service skills * Minimum 3 years ...

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Client Customer Manager information

How does a Client Customer Manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is client manager a good job?

A client manager is responsible for maintaining relationships with clients, ensuring their needs are met, and supporting business growth. The role often requires strong communication, problem-solving skills, and industry knowledge, with opportunities for advancement and performance-based compensation. It can be a rewarding career for those who enjoy client interaction and strategic planning.

What does a customer manager do?

A client customer manager oversees relationships with clients to ensure their needs are met, address concerns, and promote customer satisfaction. They often coordinate with sales, support, and account teams, using communication and problem-solving skills to maintain long-term partnerships.

What are the key skills and qualifications needed to thrive as a Client Customer Manager, and why are they important?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $45,000 to $75,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What does a Client Customer Manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What are popular job titles related to Client Customer Manager jobs in Oregon? For Client Customer Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Client Customer Manager jobs in Oregon look for? The top searched job categories for Client Customer Manager jobs in Oregon are:
What cities in Oregon are hiring for Client Customer Manager jobs? Cities in Oregon with the most Client Customer Manager job openings:
Client Customer Manager jobs near you
Customer Manager (Natural Channel)

Customer Manager (Natural Channel)

Acosta

Portland, OR • On-site

$65K - $66K/yr

Full-time

Re-posted 9 days ago

Acosta rating

6.4

Company rating: 6.4 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

36th of 48 rated marketing agency

Job description


Are you a dynamic professional with a passion for driving sales and market share growth?
Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts.
Responsibilities
Here's what you'll be doing:
  • Achieve Sales Goals: Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
  • Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
  • Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
  • Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer.
  • In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
  • Trade Marketing: Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
  • Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
  • Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
  • Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
  • Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
  • Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
  • Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
  • Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
  • Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
  • Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Qualifications
  • Education: Bachelor of Arts Degree or equivalent work experience.
  • Experience: A minimum of six+ months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred.
  • Technical Skills: Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
  • Project Management: Ability to handle multiple projects simultaneously with strong organizational skills.

Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager!
#ImpactNatural
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About Us
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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What Acosta employees say

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About Acosta

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We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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