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Client Communications Jobs (NOW HIRING)

ATN Health

Remote Client Response Representative

Client Communication: Serve as the first point of contact for all incoming and outgoing communications via phone, email, and SMS. * Referral Management: Answer live referral calls promptly (time ...

CheckSammy Inc.

Client Success Coordinator

Addison, TX · On-site

$17.75 - $23.75/hr

The Client Success Coordinator will work closely with clients and internal teams to coordinate ... The ideal candidate is an excellent communicator who enjoys building relationships, staying ...

mge

Entry Level Client Associate

Alexandria, VA · On-site

$42K - $53K/yr

Communicate campaign goals, messaging, and brand value to event attendees * Track event performance metrics and assist with reporting results * Support campaign coordination and client communications

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Client Communications information

See salary details

$41K

$85.9K

$145.5K

How much do client communications jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client communications in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is client communications?

Client communications refer to all forms of interaction between a business and its clients, including emails, phone calls, meetings, and digital messaging. The goal is to convey information clearly, address client needs, and build strong professional relationships. Effective client communications are crucial for ensuring customer satisfaction, facilitating project progress, and resolving any issues that may arise. Professionals in this role often act as a bridge between clients and the company, ensuring that expectations are managed and feedback is properly relayed.

What are the key skills and qualifications needed to thrive in a client communications role, and why are they important?

To excel in Client Communications, you need strong verbal and written communication abilities, attention to detail, and a background in customer service or public relations. Familiarity with CRM software, email marketing platforms, and virtual meeting tools is often required. Active listening, problem-solving, and interpersonal skills help build trust and rapport with clients. These competencies are crucial for delivering clear messaging, resolving issues efficiently, and maintaining positive client relationships.

How does a client communications specialist typically collaborate with internal teams to ensure consistent messaging?

Client Communications specialists often work closely with marketing, sales, and product teams to gather accurate information and align on messaging before communicating with clients. This collaboration ensures that all client-facing materials and responses are consistent with the company's brand and objectives. Regular meetings and the use of shared project management tools help maintain alignment and streamline feedback. This cross-functional teamwork is crucial for addressing client concerns promptly and maintaining strong relationships.

What is the difference between Client Communications vs Customer Service Representative?

AspectClient CommunicationsCustomer Service Representative
Required CredentialsCommunication skills, sometimes marketing or PR backgroundCustomer service training, communication skills
Work EnvironmentCorporate, professional settings, often B2BRetail, call centers, service industries
Employer & Industry UsageBusinesses managing client relationshipsCompanies providing direct customer support
Search & Comparison IntentUnderstanding professional client communication rolesCustomer support roles and skills

While both roles involve communication skills, Client Communications typically focuses on managing relationships with business clients in professional settings, often involving strategic messaging and branding. Customer Service Representatives primarily handle direct support and assistance to individual consumers, often in retail or call center environments. The roles differ mainly in target audience, environment, and scope of communication.

More about Client Communications jobs

What are the most commonly searched types of Client Communications jobs?

The most popular types of Client Communications jobs are:

What states have the most Client Communications jobs?

States with the most job openings for Client Communications jobs include:

What job categories do people searching Client Communications jobs look for?

The top searched job categories for Client Communications jobs are:

Client Communications jobs near you
Infographic showing various Client Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.

Bilingual Communications Specialist

Nirbhau Management Corporation

Arlington, VA • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Job Overview
We are seeking a Communication Specialist (Spanish & English) to support our team in facilitating clear communication across departments. This role involves assisting with conversations between Spanish-speaking individuals and English-speaking staff or clients, ensuring that information is exchanged accurately and effectively.

The ideal candidate will be comfortable handling a variety of communication needs, including calls and real-time support, while maintaining professionalism and cultural sensitivity. This position plays an important role in helping our organization create an inclusive environment where diverse groups can connect and collaborate successfully.

Duties

  • Handle client communications, respond to inquiries, and assist in resolving issues.
  • Serve as the first point of contact for the client services/communications department.
  • Provide interpretation support to help staff understand client needs and concerns.
  • Review documents to ensure accuracy, proper terminology, and compliance with program directives.
  • Collaborate with cross-functional teams to deliver comprehensive client support.
  • Translate and transcribe information accurately and in a timely manner.
  • Escalate complex issues to the appropriate department when needed.
  • Maintain confidentiality of sensitive information while upholding ethical standards.
  • Stay informed on program requirements, directives, and objectives to ensure service quality.
  • Work collaboratively within a team environment, adapting quickly to changing needs and priorities.

Qualifications

  • Professional fluency in Spanish and English (both spoken and written); ability to translate and interpret with clarity and accuracy.
  • Strong English writing and editing skills with attention to detail and professionalism.
  • Ability to interpret colloquial expressions, slang, and coded language while conveying the intended meaning in English.
  • Experience translating both complex technical content and informal communications.
  • Demonstrated ability to interpret complex concepts accurately while maintaining the original message’s intent.
  • Strong verbal and written communication skills.
  • Familiarity with documentation review processes and compliance standards (experience with government-regulated processes preferred).
  • Relevant professional interpretation or translation experience (experience working with diverse, immigrant, or refugee populations is highly valued).
  • Cultural awareness, sensitivity, and ability to build trust with clients and colleagues.
  • Ability to work collaboratively in a team environment and manage sensitive information confidentially.
  • Language proficiency testing (e.g., ILR Level 2 or equivalent) may be required.