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Client Care Representative Jobs (NOW HIRING)

QCR Holdings, Inc.

Client Care Representative - Moline

Moline, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Care Representative DEPARTMENT: Retail Banking JOB SUMMARY: The Client Care Representative is responsible for providing a best-in-class experience to current and prospective clients. Provide ...

Citizens Trust Bank

Client Care Representative

Lithonia, GA · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Care Representative Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of ...

QCR Holdings, Inc.

Client Care Representative - Moline

Moline, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Care Representative DEPARTMENT: Retail Banking JOB SUMMARY: The Client Care Representative is responsible for providing a best-in-class experience to current and prospective clients. Provide ...

Ethos Veterinary Health

Client Care Representative

Orland Park, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

Client Care Specialist, Emergency & Critical Care Location: Orland Park, IL Schedule: Full Time | 2nd shift | 4pm-1m | Includes 1-2 weekend shifts per week Why Join us at Premier Veterinary Group ...

Citizens Bancshares

Client Care Representative

Lithonia, GA · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Care Representative - Full-time Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing ...

Citizens Trust Bank

Client Care Representative

Lithonia, GA · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Care Representative - Full-time Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing ...

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Client Care Representative information

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How much do client care representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a client care representative do?

A Client Care Representative is responsible for assisting clients by addressing inquiries, resolving issues, and ensuring a positive customer experience. They act as the main point of contact between a company and its clients, handling communications via phone, email, or chat. Their duties often include providing information about products or services, processing orders, and escalating complex concerns to appropriate departments. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client care representative, and why are they important?

To thrive as a Client Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve client issues effectively. These skills ensure client satisfaction, foster loyalty, and contribute to the overall success of the organization.

What are common challenges faced by client care representatives, and how can they be managed effectively?

Client Care Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Effective time management, active listening, and conflict resolution skills are essential for overcoming these obstacles. Additionally, successful representatives utilize support from their team and ongoing training to stay updated on products and services, ensuring they can provide accurate information and maintain high-quality service.

What is the difference between Client Care Representative vs Customer Service Representative?

AspectClient Care RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentTypically in healthcare, financial, or professional services industriesRetail, call centers, and various service industries
Employer & Industry UsageUsed by companies focusing on personalized client relationshipsCommon across many customer-facing sectors
Comparison IntentFocuses on maintaining long-term client relationshipsHandles general customer inquiries and support

The main difference is that Client Care Representatives often work in specialized industries like healthcare or finance, focusing on building ongoing client relationships. Customer Service Representatives typically handle general inquiries across various sectors, emphasizing quick issue resolution. Both roles require strong communication skills but differ in scope and industry focus.

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Client Care Representative jobs near you
Infographic showing various Client Care Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Client Care Representative

Ethos Veterinary Health

Orland Park, IL • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 22 days ago

Job description

Client Care Specialist, Emergency & Critical Care
Location: Orland Park, IL
Schedule: Full Time | 2nd shift | 4pm-1m | Includes 1-2 weekend shifts per week
Why Join us at Premier Veterinary Group, Orland Park
At Premier Veterinary Group Orland Park, you'll join a collaborative team dedicated to delivering exceptional emergency and specialty care when pets need it most. As a 24/7 hospital, you'll gain hands-on experience with a diverse caseload while working alongside board-certified specialists, experienced emergency clinicians, and highly skilled veterinary professionals. We foster a culture of teamwork, mentorship, and open communication, ensuring every team member is supported and empowered to grow. If you're looking for a fast-paced environment where your skills are valued and your work makes a meaningful difference for pets, their families, and the veterinary community, you'll feel right at home at Premier Orland Park.In Your Day-to-Day, You Will:
  • Create a warm, welcoming experience for clients and their pets, delivering compassionate service from check-in through discharge.
  • Coordinate appointments, emergency visits, and client requests while ensuring every interaction reflects our commitment to exceptional patient care and client satisfaction.
  • Prepare, review, and maintain accurate medical records, client communications, and hospital documentation.
  • Guide clients through admissions, discharges, follow-up scheduling, and payment processing with professionalism, empathy, and attention to detail.
  • Educate clients on hospital services, procedures, and next steps to help them feel informed and supported throughout their visit.
  • Maintain organized client and patient records while supporting the daily administrative operations of the hospital, including scanning, emailing, and other office tasks.
  • Collaborate with veterinarians, technicians, and the client care team to keep the hospital running efficiently and ensure a seamless experience for every patient and client.

What You Bring:
  • Excellent interpersonal skills and able to develop and maintain positive working relationships with others
  • Have a fundamental knowledge of windows based computer programs
  • Proven effective communication and the ability to multitask and prioritize
  • Willing and able to provide exceptional customer service
  • A motivated and dedicated individual who is self- motivated to provide exceptional service
  • Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Perks & Benefits
  • Medical, Dental and Vision insurance -Multiple health plan options so that you can choose something that suits your needs best.
  • Life Insurance, Disability Insurance, FSA, HSA
  • Employee Assistance Program
  • Uniforms
  • Generous CE Allowance
  • Professional development assistance
  • Hands on learning as well as opportunities for credentialing
  • Onsite continuing education events as well as virtual learning platforms
Join Premier Veterinary Group Orland Park and become part of a team dedicated to delivering advanced emergency and specialty care 24 hours a day, 365 days a year. Our state-of-the-art hospital features advanced surgery suites, an ICU, in-house laboratory, and cutting-edge imaging technology, giving our team the tools and resources to provide exceptional patient care. You'll work alongside board-certified specialists and experienced veterinary professionals in a collaborative environment where teamwork, compassion, and continuous learning are at the heart of everything we do. If you're looking for a place where you can grow your skills, make a meaningful impact, and help pets and their families during their most critical moments, you'll find it at Premier Orland Park.
Premier Veterinary Group Orland Park is within commuting distance of many veterinary professionals throughout Chicago's southwest suburbs and the surrounding communities, including:
  • Tinley Park
  • Palos Heights
  • Palos Park
  • Homer Glen
  • Mokena
  • Oak Forest
  • Frankfort
  • New Lenox
  • Hickory Hills
  • Worth
  • Alsip
  • Crestwood
  • Midlothian
  • Country Club Hills
  • Matteson
  • Lockport
  • Lemont
  • Joliet
  • Bridgeview
  • Burbank
  • Oak Lawn
  • Evergreen Park
  • Chicago Ridge
  • Bolingbrook
  • Downers Grove
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest
level, together.
Join Us
At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care!
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion,
color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need.
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