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Client Care Representative Jobs (NOW HIRING)

Mister Sparky

Client Care Representative

West Columbia, SC · On-site

$16 - $18/hr

Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting ... Proven customer support experience or experience as a client service representative * Track record ...

Ensor Plumbing

Client Care Representative

Monkton, MD

$15 - $20.50/hr

The Client Service Representative is the first voice of Ensor Plumbing. It is an important responsibility as this is vital in maintaining our ability to establish, grow, and maintain our client base.

Mister Sparky

Client Care Representative

Myrtle Beach, SC · On-site

$15 - $18/hr

Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting ... Proven customer support experience or experience as a client service representative * Track record ...

Mister Sparky

Client Care Representative

West Columbia, SC · On-site

$16 - $18/hr

Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting ... Proven customer support experience or experience as a client service representative * Track record ...

Citizens Trust Bank

Client Care Representative

Lithonia, GA · On-site

$14.50 - $19.75/hr

Client Care Representative Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of ...

Citizens Trust Bank

Client Care Representative

Lithonia, GA · On-site

$14.50 - $19.75/hr

Client Care Representative - Full-time Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing ...

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Client Care Representative information

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How much do client care representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for client care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by Client Care Representatives, and how can they be managed effectively?

Client Care Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Effective time management, active listening, and conflict resolution skills are essential for overcoming these obstacles. Additionally, successful representatives utilize support from their team and ongoing training to stay updated on products and services, ensuring they can provide accurate information and maintain high-quality service.

What does a Client Care Representative do?

A Client Care Representative is responsible for assisting clients by addressing inquiries, resolving issues, and ensuring a positive customer experience. They act as the main point of contact between a company and its clients, handling communications via phone, email, or chat. Their duties often include providing information about products or services, processing orders, and escalating complex concerns to appropriate departments. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Care Representative, and why are they important?

To thrive as a Client Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve client issues effectively. These skills ensure client satisfaction, foster loyalty, and contribute to the overall success of the organization.

What is the difference between Client Care Representative vs Customer Service Representative?

AspectClient Care RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentTypically in healthcare, financial, or professional services industriesRetail, call centers, and various service industries
Employer & Industry UsageUsed by companies focusing on personalized client relationshipsCommon across many customer-facing sectors
Comparison IntentFocuses on maintaining long-term client relationshipsHandles general customer inquiries and support

The main difference is that Client Care Representatives often work in specialized industries like healthcare or finance, focusing on building ongoing client relationships. Customer Service Representatives typically handle general inquiries across various sectors, emphasizing quick issue resolution. Both roles require strong communication skills but differ in scope and industry focus.

More about Client Care Representative jobs
What cities are hiring for Client Care Representative jobs? Cities with the most Client Care Representative job openings:
What states have the most Client Care Representative jobs? States with the most job openings for Client Care Representative jobs include:
What are popular job titles related to Client Care Representative jobs? For Client Care Representative jobs, the most frequently searched job titles are:
Client Care Representative jobs near you
Infographic showing various Client Care Representative job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 92% Full Time, and 5% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Client Care Representative

Toyota of Riverside

Riverside, CA • On-site

$18/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Service Client Care Representative 

Toyota of Riverside

Position Overview: Toyota of Riverside is seeking a friendly, professional, and customer-focused Service Client Care Representative to join our team. This role is essential in creating a positive first impression for our customers. The ideal candidate is enthusiastic, detail-oriented, and committed to delivering exceptional customer service.

Key Responsibilities:

  • Assist with incoming service phone calls.
  • Set up, schedule and monitor service department appointments.
  • Follow up and reschedule missed or late service department appointments.
  • Make follow up phone calls to previous day service customers to ensure complete satisfaction.
  • Bring all customer concerns and complaints to the attention of the Service Manager.
  • Make follow up phone calls to current open recall customers.
  • Respond to all service internet leads and set up service department appointment accordingly.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Positive attitude with a customer-first mindset
  • Basic knowledge of the automotive industry
  • Ability to work in a fast-paced environment
  • Self-starter and self-motivator
  • Previous customer service, sales or call center experience is a plus
  • Bilingual is a plus

What We Offer:

  • Competitive pay $18/hr plus bonus opportunity
  • Opportunities for growth and advancement
  • Supportive and team-oriented work environment
  • Employee discounts and benefits

If you enjoy helping people and want to be part of a dynamic automotive team, we'd love to hear from you!

Apply today and start your career with Toyota of Riverside!

Apply