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Client Care Representative Jobs (NOW HIRING)

JOB SUMMARY A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports ...

JOB SUMMARY A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports ...

JOB SUMMARY A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports ...

JOB SUMMARY A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports ...

JOB SUMMARY A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports ...

Client Care Representative

Phoenix, AZ · On-site

$25 - $26.40/hr

CLIENT CARE REPRESENTATIVE Location: Scottsdale, AZ (On-site) Employment Type: Temporary-to-Permanent after 13 weeks Compensation : Start at $26.40/hr or $55,000/year with future incentive plan to be ...

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Client Care Representative information

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$9

$18

$26

How much do client care representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for client care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by Client Care Representatives, and how can they be managed effectively?

Client Care Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Effective time management, active listening, and conflict resolution skills are essential for overcoming these obstacles. Additionally, successful representatives utilize support from their team and ongoing training to stay updated on products and services, ensuring they can provide accurate information and maintain high-quality service.

What does a Client Care Representative do?

A Client Care Representative is responsible for assisting clients by addressing inquiries, resolving issues, and ensuring a positive customer experience. They act as the main point of contact between a company and its clients, handling communications via phone, email, or chat. Their duties often include providing information about products or services, processing orders, and escalating complex concerns to appropriate departments. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Care Representative, and why are they important?

To thrive as a Client Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve client issues effectively. These skills ensure client satisfaction, foster loyalty, and contribute to the overall success of the organization.

What is the difference between Client Care Representative vs Customer Service Representative?

AspectClient Care RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentTypically in healthcare, financial, or professional services industriesRetail, call centers, and various service industries
Employer & Industry UsageUsed by companies focusing on personalized client relationshipsCommon across many customer-facing sectors
Comparison IntentFocuses on maintaining long-term client relationshipsHandles general customer inquiries and support

The main difference is that Client Care Representatives often work in specialized industries like healthcare or finance, focusing on building ongoing client relationships. Customer Service Representatives typically handle general inquiries across various sectors, emphasizing quick issue resolution. Both roles require strong communication skills but differ in scope and industry focus.

More about Client Care Representative jobs
What cities are hiring for Client Care Representative jobs? Cities with the most Client Care Representative job openings:
What states have the most Client Care Representative jobs? States with the most job openings for Client Care Representative jobs include:
Infographic showing various Client Care Representative job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 92% Full Time, and 5% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Client Care Representative

Client Care Representative

Ethos Veterinary Health

Orland Park, IL • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Premier Veterinary Group in Orland Park is looking for a full-time Receptionist to join our Client Care team on the swing shift.
Premier Veterinary Group believes that all veterinarians, pets and pet owners deserve premier experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other.
About the Job:
This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired.
About the Role:
  • The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk

Responsibilities and duties:
  • Welcome our clients in a friendly, helpful, and compassionate manner
  • Prepare and review documents and medical records accurately and completely
  • Educate and advise clients regarding Premier services and practices
  • Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times
  • Process admissions and discharges accurately; schedule follow up appointments as necessary
  • Process invoices and payments accurately
  • Update and maintain client/pet records and files in accordance with hospital legal requirements
  • Assist with other administrative duties such as scanning, faxing, emailing, for example

Schedule: 4:00pm-1:00am, will include 1-2 weekend days per week.
About You:
  • Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Have a fundamental knowledge of windows based computer programs
  • Proven effective communication and the ability to multitask and prioritize
  • Ability to recognize and seek guidance in all client-related cases where protocol does not apply
  • Willing and able to provide exceptional customer service

Benefits of Working at Premier Veterinary Group
Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado,Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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