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Claims Representative Jobs in Reston, VA (NOW HIRING)

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all ...

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all ...

Marriott International

Claims Adjuster II

Bethesda, MD · On-site

$63K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all ...

Corvel

Claims Assistant

Rockville, MD · Hybrid

$15 - $23.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

Corvel

Claims Assistant

Rockville, MD · On-site

$15 - $23.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

CorVel

Claims Assistant

Rockville, MD · On-site

$15 - $23.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Claims Assistant will support the claims staff in the set-up and administration of workers' compensation claims/case management and other tasks depending on the specific customer needs. This is a ...

Crawford & Company - América Latina

Claims Specialist-WC

Fairfax, VA

$23.75 - $32.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Claims Specialist - Workers' Compensation (REMOTE) Ready to make a real impact? We're looking for a ... Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be ...

Crawford and Company

Claims Specialist-WC

Fairfax, VA

$23.75 - $32.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Claims Specialist - Workers' Compensation (REMOTE) Ready to make a real impact? We're looking for a ... Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be ...

CareFirst

Claims Adjuster I (Remote)

Washington, DC · Remote

  • Retirement

Verifies insurance claims by reviewing claims requirements; examining documentation and calculations; highlighting and summarizing out-of-line situations; recommending changes in operating processes ...

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Showing results 21-40

All JobsClaims Representative JobsClaims Representative Jobs in Reston, VA

Claims Representative information

See Reston, VA salary details

$12

$25

$43

How much do claims representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for claims representative in Reston, VA is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.51 per hour, depending on experience, location, and employer.

How do claims representatives typically handle challenging or complex claims cases?

Claims Representatives often encounter cases that require thorough investigation and careful judgment. When handling complex claims, they collaborate closely with policyholders, adjusters, legal teams, and sometimes external experts to gather all necessary information and documentation. Clear communication, strong organizational skills, and attention to detail are essential for ensuring claims are processed accurately and fairly. Many companies also provide ongoing training and mentorship to help Claims Representatives navigate difficult cases and stay updated on industry regulations.

What is a claims representative?

Claims representatives typically work for insurance companies. They investigate claims made by policyholders to corroborate the accuracy of the filing and determine payouts and reimbursements. As a claims representative, you interview customers and process all paperwork related to the claims. Claims representatives work in all types of insurance industries, including life, property, auto, and workers compensation.

What are the key skills and qualifications needed to thrive as a claims representative?

To thrive as a Claims Representative, you need strong analytical skills, attention to detail, and a background in insurance or a related field, often supported by a high school diploma or higher education. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, empathy, and problem-solving abilities help a Claims Representative provide effective customer service and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and compliance with industry standards.

What is the difference between Claims Representative vs Claims Adjuster?

AspectClaims RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; often requires state licensing or certifications
Work EnvironmentOffice settings, customer service interactions, claims processingField work, inspecting damages, interviewing claimants and witnesses
Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search/ComparisonClaims Representative vs Claims Adjuster

Claims Representatives primarily handle customer interactions and process claims within an office environment, focusing on policy details and customer service. Claims Adjusters often conduct field inspections, assess damages, and determine claim payouts. While both roles require insurance knowledge and sometimes licensing, Claims Adjusters typically perform more investigative work, whereas Claims Representatives focus on customer communication and claim processing.

What does a claims representative do?

A Claims Representative is responsible for managing insurance claims from start to finish. They review claim applications, investigate the circumstances of each claim, communicate with policyholders and witnesses, and determine the validity and amount of each claim. Their goal is to ensure fair and timely settlements in accordance with policy terms and regulations. They often work for insurance companies, government agencies, or third-party administrators.

Do you need a degree to be a claims representative?

A claims representative typically does not need a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require certification or training provided by the employer.
More about Claims Representative jobs
What are popular job titles related to Claims Representative jobs in Reston, VA? For Claims Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Claims Representative jobs in Reston, VA look for? The top searched job categories for Claims Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Claims Representative jobs? Cities near Reston, VA with the most Claims Representative job openings:
Claims Representative jobs near you
Infographic showing various Claims Representative job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,205 per year, or $25.1 per hour.

Claims Adjuster II

Marriott

Bethesda, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

JOB SUMMARY 

A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims:workers' compensation, auto liability, no-fault uninsured motorist and general liability. This role will manage a caseload ranging from 100-150 causality claims (the acceptable caseloads vary based on the jurisdiction(s), mix and complexity of cases as determined by the Claims Unit Manager).  

CANDIDATE PROFILE  

Education and Experience  

Required 

  • High School Diploma or GED. 
  • Minimum of 18 months claims adjusting or equivalent/relevant experience. 
  • Knowledge of claims processing.  

Preferred 

  • Applicable industry licensing. 
  • Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. 
  • Two or four year degree from an accredited college/business/technical school. 

CORE WORK ACTIVITIES  

  • Manage 100-150 casualty claims on assignment. 
  • Investigate claims promptly - taking statements as necessary - to determine liability/compensability. 
  • Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures. 
  • Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority. 
  • Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy. 
  • Evaluate claims for potential third party or subrogation recovery. 
  • Participate in the Service Call Program and complete required Service Call reports detailing current case status. Actively participate in regularly scheduled unit meetings and department meetings. 
  • Comply with Marriott Casualty Claims Policy and Procedure Manual requirements. 
  • Effectively utilize the Claims Enterprise (CE) to manage all claims electronically. 
  • Enter action plan notes/website notes into CE 
  • Participate in activities that foster teamwork and continuous quality improvement. 
  • Perform other duties as business demands. 
  • Actively participate in regularly scheduled unit meetings and department meetings. 

  • Participate in activities that foster teamwork and continuous quality improvement. 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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