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Diminished Value Claims Adjuster Jobs in Reston, VA

Marriott International

Claims Adjuster II

Bethesda, MD · On-site

$63K - $92K/yr

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

JOB SUMMARY A Claims Adjuster II is responsible for the timely, good faith adjustment and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Crawford and Company

Property Adj

Fairfax, VA · On-site

$40K - $73K/yr

Drive Success in Property Claims - Join Our Team in Virginia! Position: Property Adjuster ️ ... Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values.

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All JobsDiminished Value Claims Adjuster JobsDiminished Value Claims Adjuster Jobs in Reston, VA

Diminished Value Claims Adjuster information

See Reston, VA salary details

$31.7K

$67.2K

$93.6K

How much do diminished value claims adjuster jobs pay per year?

As of Aug 12, 2026, the average yearly pay for diminished value claims adjuster in Reston, VA is $67,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $78,500.00 per year, depending on experience, location, and employer.

What are common challenges faced by diminished value claims adjusters when evaluating claims?

Diminished Value Claims Adjusters often encounter challenges such as accurately assessing the pre- and post-accident value of a vehicle, dealing with incomplete documentation from claimants, and navigating differing opinions between vehicle owners, repair shops, and insurance companies. Additionally, adjusters must stay updated on evolving state regulations regarding diminished value claims and sometimes mediate disputes to reach fair settlements. Successfully managing these challenges requires strong analytical skills, attention to detail, and effective communication with all parties involved.

What is a diminished value claims adjuster?

Diminished Value Claims Adjusters are insurance professionals who assess the reduction in a vehicle’s market value after it has been damaged and repaired following an accident. Their role is to evaluate claims submitted by policyholders or third parties seeking compensation for the loss in value, even after repairs have been made. They review repair estimates, market data, and sometimes inspect vehicles to determine the appropriate diminished value amount. These adjusters help ensure fair compensation in accordance with state laws and insurance policies.

What skills and qualifications are needed to be a diminished value claims adjuster?

A Diminished Value Claims Adjuster should have strong analytical skills, detailed knowledge of auto appraisals, and an understanding of insurance policies, often supported by a background in insurance or automotive industries. Familiarity with claims management software, valuation tools, and potentially state adjuster licensing are typically required. Excellent negotiation, communication, and customer service skills are crucial for effectively handling claims and collaborating with clients and other parties. These competencies are vital for accurately assessing vehicle value loss, ensuring fair settlements, and maintaining trust with policyholders.

What is the difference between Diminished Value Claims Adjuster vs Auto Appraiser?

AspectDiminished Value Claims AdjusterAuto Appraiser
CertificationsAdjuster licenses, possibly specialized in diminished valueAppraisal certifications, such as I-CAR or ASE
Work EnvironmentInsurance companies, claims offices, or independentAuto repair shops, appraisal firms, or insurance companies
Primary ResponsibilitiesAssessing vehicle diminished value after an accident for insurance claimsInspecting and estimating vehicle damage for repair costs

While both roles involve vehicle assessment, the Diminished Value Claims Adjuster focuses on evaluating the loss in vehicle value after an accident for insurance claims, whereas the Auto Appraiser primarily estimates repair costs. The adjuster handles claims processing, often requiring licensing, while the appraiser concentrates on damage assessment for repairs.

What are popular job titles related to Diminished Value Claims Adjuster jobs in Reston, VA? For Diminished Value Claims Adjuster jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Diminished Value Claims Adjuster jobs in Reston, VA look for? The top searched job categories for Diminished Value Claims Adjuster jobs in Reston, VA are:
What cities near Reston, VA are hiring for Diminished Value Claims Adjuster jobs? Cities near Reston, VA with the most Diminished Value Claims Adjuster job openings:
Diminished Value Claims Adjuster jobs near you

Claims Adjuster II

Marriott International

Bethesda, MD • On-site

$63K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description


JOB SUMMARY
A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims: workers' compensation, auto liability, no-fault uninsured motorist and general liability. This role will manage a caseload ranging from 100-150 causality claims (the acceptable caseloads vary based on the jurisdiction(s), mix and complexity of cases as determined by the Claims Unit Manager).
CANDIDATE PROFILE
Education and Experience
Required
  • High School Diploma or GED.

  • Minimum of 18 months claims adjusting or equivalent/relevant experience.

  • Knowledge of claims processing.

Preferred
  • Applicable industry licensing.

  • Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred.

  • Two or four year degree from an accredited college/business/technical school.

CORE WORK ACTIVITIES
  • Manage 100-150 casualty claims on assignment.

  • Investigate claims promptly - taking statements as necessary - to determine liability/compensability.

  • Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures.

  • Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority.

  • Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy.

  • Evaluate claims for potential third party or subrogation recovery.

  • Participate in the Service Call Program and complete required Service Call reports detailing current case status. Actively participate in regularly scheduled unit meetings and department meetings.

  • Comply with Marriott Casualty Claims Policy and Procedure Manual requirements.

  • Effectively utilize the Claims Enterprise (CE) to manage all claims electronically.

  • Enter action plan notes/website notes into CE

  • Participate in activities that foster teamwork and continuous quality improvement.

  • Perform other duties as business demands.

  • Actively participate in regularly scheduled unit meetings and department meetings.

  • Participate in activities that foster teamwork and continuous quality improvement.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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