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Claims Representative Trainee Jobs in Riverside, CA

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · Remote

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview LevelUP Career Development Program - Claims Trainee (Paid Training) Location: Remote ... Representative I position with continued career growth opportunities. Build Your Career With ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview LevelUP Career Development Program - Claims Trainee (Paid Training) Location: Remote ... Representative I position with continued career growth opportunities. Build Your Career With ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LevelUP Career Development Program - Claims Trainee (Paid Training) Location: Remote, reporting to ... Treat every claim like it represents a real person's livelihood * Keep commitments--strong ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview LevelUP Career Development Program - Claims Trainee (Paid Training) Location: Remote ... Representative I position with continued career growth opportunities. Build Your Career With ...

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All JobsClaims Representative JobsClaims Representative Trainee JobsClaims Representative Trainee Jobs in Riverside, CA

Claims Representative Trainee information

See Riverside, CA salary details

$12

$25

$43

How much do claims representative trainee jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for claims representative trainee in Riverside, CA is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.61 per hour, depending on experience, location, and employer.

What is a claims representative trainee?

A Claims Representative Trainee is an entry-level professional who learns how to investigate, evaluate, and process insurance claims under supervision. They assist experienced claims representatives in handling claims related to property, auto, or other types of insurance. Trainees receive on-the-job training to understand company procedures, policy coverage, and customer service best practices. Over time, they develop the skills needed to independently manage their own caseloads and make decisions about claim settlements.

What are the key skills and qualifications needed to thrive as a claims representative trainee?

To thrive as a Claims Representative Trainee, you need strong analytical skills, attention to detail, and a high school diploma or bachelor’s degree, depending on employer requirements. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are often beneficial. Outstanding customer service abilities, effective communication, and problem-solving skills help you excel in client interactions and negotiations. These skills and qualifications are vital for efficiently evaluating claims, ensuring customer satisfaction, and minimizing errors or losses for the organization.

What are some common challenges faced by claims representative trainees, and how can they effectively overcome them?

Claims Representative Trainees often encounter challenges such as learning complex insurance policies, managing high caseloads, and dealing with customers who may be upset or distressed. To overcome these, it's important to develop strong organizational skills, seek guidance from experienced team members, and actively participate in training sessions. Building good communication skills and maintaining empathy with claimants can also help trainees navigate difficult conversations and foster positive outcomes. Support from supervisors and collaborative teamwork can make the transition into the role smoother and set the stage for long-term success.

What is the difference between Claims Representative Trainee vs Claims Adjuster?

AspectClaims Representative TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; often requires licensing or certification
Work EnvironmentTraining environment, supervised, office or remoteField and office, investigating claims
Employer & Industry UsageInsurance companies, training rolesInsurance companies, claims handling

The Claims Representative Trainee is an entry-level position focused on training and learning claims processes, while a Claims Adjuster handles claims independently after training. The trainee role prepares individuals for the adjuster position, which requires more experience and often licensing.

How do I become a claims representative trainee?

To become a claims representative trainee, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers may prefer or require a bachelor's degree and relevant customer service or insurance experience; training is often provided on the job to develop industry-specific knowledge and skills.

Is a claims representative trainee a good job?

A claims representative trainee is an entry-level position in insurance claims processing that offers opportunities to develop skills in customer service, investigation, and documentation. The role often involves training periods, and advancement can lead to higher-level claims or underwriting positions, with some roles requiring certification or ongoing education.

What are the most commonly searched types of Claims Representative jobs in Riverside, CA?

The most popular types of Claims Representative jobs in Riverside, CA are:

What are popular job titles related to Claims Representative Trainee jobs in Riverside, CA?

For Claims Representative Trainee jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Claims Representative Trainee jobs in Riverside, CA look for?

The top searched job categories for Claims Representative Trainee jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Claims Representative Trainee jobs?

Cities near Riverside, CA with the most Claims Representative Trainee job openings:

Claims Representative Trainee jobs near you
Infographic showing various Claims Representative Trainee job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $52,351 per year, or $25.2 per hour.

WC Claim Associate I LevelUP

CCMSI

Irvine, CA • Remote

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Overview

LevelUP Career Development Program - Claims Trainee (Paid Training)

Location:  Remote, reporting to Irvine, CA branch.  

Preferred Location: CaliforniaSchedule:  Monday through Friday 8am to 4:30pm PSTCompensation Progression: $55,000 $60,000 $70,000 upon program completionLaunch your insurance career through our LevelUp Claims Training Program-a structured, paid development pathway designed to fasttrack new claims professionals into fullscope handling positions. This is an excellent opportunity for motivated individuals interested in entering the claims field with comprehensive training, mentorship, and a clear salary progression. This is an hourly, full-time paid training program. After successful completion (typically ~12-18 months), LevelUP graduates move into a salaried Claims Representative I position with continued career growth opportunities. 

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary (Start here)

LevelUP is a paid, full-time training program designed to launch your career as a Claims Professional. This is not a temporary program or a "helper" role-it's a structured pathway that prepares you to grow into a professional Workers' Compensation Claims Adjuster/Claim Representative role.

In simple terms: you'll learn how to help employees who are injured at work navigate the claim process, communicate with people involved, gather information, document decisions, and keep things moving forward-accurately, timely, and with care.

LevelUP generally takes 12-18 months and includes:

  • Guided learning (eCourses and structured training)
  • Work shadowing and hands-on practice
  • Mentoring from experienced professionals
  • Regular feedback and skill assessmentsAs you progress, you'll take on more responsibility and build the skills needed to move into a higher-level claims role.
Responsibilities

What You'll Do in the Program (What your day-to-day looks like)

Your responsibilities grow as you progress through the program. You'll start by learning systems and foundational tasks, then gradually move into handling claims work with support and mentoring.

In the early phase, you will:

  • Learn CCMSI systems and everyday tools (email/calendar, shared drives, claim systems)
  • Process incoming documents and bills
  • Complete required forms and claim paperwork
  • Communicate by phone and email with people involved in a claim (injured employees, medical offices, employers, attorneys)
  • Support experienced Claims Professionals by assisting on claim files

As you grow in the program, you will learn to:

  • Set up new claims and gather key information
  • Make required contact with involved parties promptly (injured employee, employer, medical providers)
  • Conduct basic claim investigations and document findings clearly
  • Build action plans, track deadlines, and move claims forward
  • Work with a mentor and take on a growing claim workload as your skills develop
  • Prepare for and (if required for the work you're assigned) pass a state licensing exam

By the later phases, you may:

  • Manage a larger group of active claim files with increased independence
  • Participate in claim reviews and legal reviews as part of your learning
  • Complete advanced best-practices training and prepare for promotion
Qualifications

Who This Program Is For (Ideal candidates)

We're looking for people who want a long-term, professional career and are motivated by learning, helping others, and solving problems.

This could be a great fit if you:

  • Want a stable career path with growth and structured training
  • Like organizing information and staying on top of multiple priorities
  • Communicate clearly and professionally (written and verbal)
  • Can make decisions using facts and good judgment
  • Enjoy helping people through stressful situations with empathy and confidence
  • Are comfortable working at a desk, using computer systems, and being on the phone regularly

Required Qualifications

  • High School Diploma or equivalent
  • Interest in building a long-term career in a professional office environment
  • Strong organization and time management skills (you can prioritize, track tasks, and meet deadlines)
  • Strong written communication (clear grammar, complete sentences, accurate documentation)
  • Strong interpersonal skills (professional, respectful, able to listen and explain)
  • Comfort using technology and learning new systems (typing, navigating multiple applications)
  • Dependability (consistent attendance, follow-through, and ownership of work)
  • Ability to learn and follow guidelines, documentation standards, and time-sensitive requirements
  • Ability to work effectively with feedback, coaching, and evaluations throughout the program
  • Ability to pass a state licensing exam if required for the claims you will support/handle

 

Nice to Have (Not Required)

  • Experience in customer service, call center, administrative support, healthcare office work, legal support, or similar fast-paced environments
  • Bilingual (Spanish) proficiency - highly valued for communicating with injured employees, employers, or partners, but not required
  • Experience managing multiple tasks while maintaining accuracy and attention to detail
  • Familiarity with Medical Terminology is helpful but not required

What We Expect (What it Takes)

To thrive in LevelUP, you'll need to:

  • Show a strong work ethic and positive, professional attitude
  • Stay organized and keep work moving without constant reminders
  • Ask thoughtful questions and learn from coaching
  • Treat every claim like it represents a real person's livelihood
  • Keep commitments-strong follow-up and reliable communication matter here

How We Measure Success

At CCMSI, great claims professionals stand out through ownership, accuracy, and impact. We measure success by:

  • Quality work - thorough documentation, clear notes, and well-supported decisions
  • Timeliness & follow-through - meeting deadlines and keeping work moving forward
  • Communication - proactive updates and professional interactions with all parties
  • Sound judgment - using facts, staying objective, and solving problems with integrity
  • Learning & growth - applying training, improving consistently, and building independence
  • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire people who want to shine with us.

Why You'll Love Working Here

  • 4 weeks of PTO (accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: structured training + clear advancement opportunities
  • Culture: supportive, team-based environment with mentoring and development

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency - build trust by being open and listening intently
  • Perform with integrity - choose the right path, even when it's hard
  • Chase excellence - set the bar high and measure results
  • Own the outcome - every employee is an owner and acts like it
  • Win together - our greatest victories come when our clients succeed

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #LevelUP #PaidTraining #CareerPath #EntryLevel #CaliforniaJobs #WorkFromHome #AnalyticalThinking #ClaimsCareers #BilingualPreferred #IND456 #LI-Remote #CCMSILevelUP

Employment Type: OTHER

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