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Claims Representative Associate Jobs in Wisconsin

Vizance, Inc.

Senior Claims Advisor

Hartland, WI · On-site

Vizance has nearly 300 associates in 24 locations throughout the Midwest and is among the top 1% of ... Provide technical claims guidance to support the Sales and Service teams * Oversee the onboarding ...

BlueScope Steel

Customer Service Representative

Evansville, WI · On-site

$15.50 - $21.25/hr

Track and follow-up on status of claims. Document potential claim issues and provide Project ... Associate's or 2-year technical degree * 3 years of related work experience in detailing, project ...

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All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Wisconsin

Claims Representative Associate information

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$13

$21

$30

How much do claims representative associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims representative associate in Wisconsin is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Wisconsin?

The most popular types of Claims Representative jobs in Wisconsin are:

What are popular job titles related to Claims Representative Associate jobs in Wisconsin?

For Claims Representative Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Wisconsin look for?

The top searched job categories for Claims Representative Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Claims Representative Associate jobs?

Cities in Wisconsin with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,062 per year, or $21.2 per hour.

Senior Claims Advisor

Vizance, Inc.

Hartland, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description

The Senior Claims Advisor plays a vital leadership role within Vizance, overseeing the claims department and ensuring exceptional service delivery to our clients, associates, and insurance carrier partners. This individual is central to both the proactive and reactive claims processes and serves as a trusted advisor and subject matter expert across the organization


WHY JOIN VIZANCE?

Vizance has nearly 300 associates in 24 locations throughout the Midwest and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We have earned several awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and we are proud to be a Minority-Owned Business Enterprise (MBE).


Position available in Hartland, Milwaukee, Appleton, Green Bay, or Racine! 


WHAT YOU WILL DO AT VIZANCE

  • Serve as a resource for escalated claim concerns and ensure resolution
  • Lead and manage all aspects of the claims function at Vizance
  • Provide technical claims guidance to support the Sales and Service teams
  • Oversee the onboarding of claim services for new clients
  • Provide strategic claims consultation and client advocacy through the implementation of Vizance Proactive Claims Services.
  • Support business development efforts by participating in client prospecting activities, including client meetings and presentations as needed
  • Coordinate with insurance carrier claims liaisons to support high-quality claim handling and achieve optimal outcomes.
  • Collaborate cross-functionally to ensure strategic participation in claim review meetings
  • Lead and facilitate claims-related training to support team development and continuous learning
  • Generate and analyze Mod Master reports, offering insights and recommendations based on findings
  • Ensure claims services meet or exceed client expectations

WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE

  • Security of working for a stable, privately- owned independent agency with a defined path for internal succession
  • Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
  • 401(k) match
  • PTO, including an additional day off on your birthday!
  • Paid training and mentorship
  • Sponsored education opportunities
  • A supportive team environment that celebrates success
  • Opportunities for growth

Requirements

 WHAT YOU WILL BRING TO VIZANCE

  • Active Property & Casualty License, or willingness to obtain during onboarding
  • A strong commitment to continued professional development, including pursuing relevant industry designations
  • Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU) preferred
  • Minimum of 4 years' experience in claims handling with deep knowledge of commercial lines and all lines of P&C coverage
  • Proficiency with MOD Master report creation and analysis

Apply