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Claims Representative Associate Jobs in Wisconsin

The Silver Lining

Claims Representative I

West Bend, WI · On-site

$23.80 - $29.75/hr

Job Title Claims Representative I Manage claims of low complexity with supervision and guidance ... EEO West Bend provides equal employment opportunities to all associates and applicants for ...

The Silver Lining

Claims Representative II

West Bend, WI · On-site

$55K - $77K/yr

Associate in General Insurance and/or Associate in Claims designation. Salary Statement The salary range for this position is $55,000-$77,000. The actual base pay offered to the successful candidate ...

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Claims Representative Associate information

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How much do claims representative associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims representative associate in Wisconsin is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Wisconsin?

The most popular types of Claims Representative jobs in Wisconsin are:

What are popular job titles related to Claims Representative Associate jobs in Wisconsin?

For Claims Representative Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Wisconsin look for?

The top searched job categories for Claims Representative Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Claims Representative Associate jobs?

Cities in Wisconsin with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,062 per year, or $21.2 per hour.

Claims Representative I

West Bend, WI • On-site

The Silver Lining
Construction • 1 - 10 employees
Learn more about The Silver Liningexternal

$23.80 - $29.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Title

Claims Representative I

Job Description

Manage claims of low complexity with supervision and guidance from the manager utilizing current Claims technology. Conduct thorough investigations in order to determine coverage and claim payment amounts owed. Responsibilities also include proactive file management, adequate reserving, and participating in training activities.

Work Location

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.

Responsibilities & Qualifications

Looking to launch your career in insurance claims? Join West Bend as a Claims Representative I and help customers navigate the claims process while building a strong foundation in claims handling.

In this role, you'll investigate claims, determine coverage, evaluate payments, and maintain accurate claim files. You'll work closely with experienced team members and receive ongoing training and support as you develop your skills.

We're looking for someone with strong communication, customer service, and problem-solving abilities who enjoys helping others and managing multiple priorities.

Qualifications:

  • Bachelor's degree in Business, Insurance, or a related field preferred
  • 0-2 years of claims, customer service, or related experience
  • Strong communication and interpersonal skills
  • Solid computer and technology skills
  • Strong organizational, time management, and problem-solving abilities

If you're detail-oriented, customer-focused, and eager to grow your career, we'd love to hear from you. Apply today!

Salary Statement

The hourly range for this position is $23.80-$29.75.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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