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Claims Representative Associate Jobs in Tennessee

NACBA

Associate Attorney

Brentwood, TN · On-site

$85 - $125/hr

Farrar Bates Berexa also provides representation to real estate firms and their licensees. The firm ... in claims of breach of contract, breach of fiduciary duties, negligence, and fraud. About the ...

New

City of Gallatin

Associate Attorney

Brentwood, TN · On-site

$70 - $110/hr

Farrar Bates Berexa also provides representation to real estate firms and their licensees. The firm ... in claims of breach of contract, breach of fiduciary duties, negligence, and fraud. About the ...

New

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Showing results 21-40

All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Tennessee

Claims Representative Associate information

See Tennessee salary details

$12

$19

$27

How much do claims representative associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claims representative associate in Tennessee is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Tennessee?

The most popular types of Claims Representative jobs in Tennessee are:

What are popular job titles related to Claims Representative Associate jobs in Tennessee?

For Claims Representative Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Tennessee look for?

The top searched job categories for Claims Representative Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Claims Representative Associate jobs?

Cities in Tennessee with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,621 per year, or $19 per hour.

Bodily Injury Claims Specialist

Auto Owners Insurance Company

Jackson, TN • Hybrid

Full-time

Retirement, PTO

Re-posted yesterday

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to:

  • Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.

  • Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.

  • Follow claims handling procedures and participate in claim negotiations and settlements.

  • Deliver a high level of customer service to our agents, insureds, and others.

  • Devise alternative approaches to provide appropriate service, dependent upon the circumstances.

  • Meet with people involved with claims, sometimes outside of our office environment.

  • Handle investigations by telephone, email, mail, and on-site investigations.

  • Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.

  • Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.

  • Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.

  • Assist in the evaluation and selection of outside counsel.

  • Maintain punctual attendance according to an assigned work schedule at a Company approved work location.

Desired Skills & Experience

  • A minimum of three years of insurance claims related experience.

  • The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.

  • The ability to effectively understand, interpret and communicate policy language.

  • The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-CH1 #LI-Hybrid

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