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Claims Project Manager Jobs (NOW HIRING)

Develop and implement the vision, strategy, and operating model for Analytics, SIU, Subrogation, QC, PMO, and Advocacy aligned to enterprise and Claims goals. * Set measurable annual objectives, KPIs ...

Job Title Project Manager Summary The Warranty Closeout Consultant is responsible for supporting the closeout process of warranty claims and projects. This cross-functional role will partner closely ...

Project Manager

MD · On-site

$90K - $150K/yr

The Project Manager will support Barrow Wise's DHS project and perform the following duties ... Provide and manage consulting, data transfer, and claims processing services to increase federal ...

Job Title: Project Manager Client Industry: Information Technology Location : Remote Job Status ... Experience with claims processing systems, workflows, and industry best practices * Successfully ...

... claims processes is essential. Strong experience managing large-scale, complex projects/programs ... End-to-End Project Planning & Delivery Excellent Stakeholder Management (Senior-Level) Risk, Issue ...

Drives the formal acceptance of the project, contract close-out and its acknowledgement by the customer. 4 Contract, claims and procurement management Preferred Qualifications - Ensures that the ...

... claims processes is essential. JD: Strong experience managing large-scale, complex projects ... programs End-to-End Project Planning & Delivery Excellent Stakeholder Management (Senior-Level ...

Job Title: Project Manager Client Industry: Information Technology Location: Remote Job Status ... Experience with claims processing systems, workflows, and industry best practices * Successfully ...

Job Title: Project Manager Client Industry: Information Technology Location: Remote Job Status ... Experience with claims processing systems, workflows, and industry best practices * Successfully ...

Examiner, Claims

Long Beach, CA · On-site +1

$14 - $26.42/hr

... basic claims projects as assigned. Required Qualifications • At least 1 year of experience in a clerical role in a claims, and/or customer service setting - preferably in managed care, or ...

The Project Manager will oversee modernization initiatives across multiple operational areas including claims processing, eligibility determination, intake automation, appeals processing, benefits ...

The Project Manager will oversee modernization initiatives across multiple operational areas including claims processing, eligibility determination, intake automation, appeals processing, benefits ...

The Project Manager will oversee modernization initiatives across multiple operational areas including claims processing, eligibility determination, intake automation, appeals processing, benefits ...

The Project Manager will oversee modernization initiatives across multiple operational areas including claims processing, eligibility determination, intake automation, appeals processing, benefits ...

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Claims Project Manager information

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$35K

$87.9K

$139K

How much do claims project manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for claims project manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Project Manager, and why are they important?

To thrive as a Claims Project Manager, you need expertise in claims processing, project management, and a solid understanding of insurance industry standards, often backed by a bachelor's degree and project management certification (like PMP). Familiarity with claims management systems, workflow software, and data analytics tools is typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive team performance and manage stakeholder expectations. These competencies ensure efficient claims handling, on-time project delivery, and high client satisfaction in a complex regulatory environment.

How does a Claims Project Manager typically collaborate with cross-functional teams during large-scale claims initiatives?

As a Claims Project Manager, you will frequently coordinate with teams from underwriting, legal, IT, and customer service to ensure successful project delivery. This involves leading meetings, setting clear timelines, aligning project goals, and facilitating communication among stakeholders to address issues promptly. Your role is crucial in bridging gaps between departments, ensuring regulatory compliance, and keeping projects on track. Effective collaboration and strong organizational skills are essential for managing competing priorities and driving initiatives to completion.

What is the difference between Claims Project Manager vs Claims Adjuster?

AspectClaims Project ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and project management experienceRequires a high school diploma or equivalent; certifications like AIC or CPCU are common but not mandatory
Work EnvironmentManages claims projects, coordinates teams, and oversees claim processes within insurance companies or third-party administratorsInvestigates claims, assesses damages, and determines claim validity directly with policyholders and vendors
Industry UsageUsed in insurance companies, focusing on managing claim workflows and projectsUsed across insurance, adjusting firms, and independent agencies, focusing on claim evaluation

The Claims Project Manager focuses on overseeing claim processes and managing teams to ensure efficient claim handling, while the Claims Adjuster directly investigates and evaluates individual claims. Both roles are essential in the insurance industry but differ in responsibilities and scope.

What does a Claims Project Manager do?

A Claims Project Manager oversees and coordinates projects related to insurance claims processing, ensuring that claims are handled efficiently, accurately, and in compliance with regulations. They are responsible for managing cross-functional teams, setting project timelines, and implementing process improvements. Additionally, they serve as a liaison between clients, adjusters, and other stakeholders to resolve issues and maintain project progress. Their goal is to improve claims operations and customer satisfaction while minimizing costs and risks.
More about Claims Project Manager jobs
What cities are hiring for Claims Project Manager jobs? Cities with the most Claims Project Manager job openings:
What states have the most Claims Project Manager jobs? States with the most job openings for Claims Project Manager jobs include:
Infographic showing various Claims Project Manager job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.
VP-Shared Services

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Job description

The Vice President, Shared Services is a senior enterprise leader responsible for directing and integrating the functions that support exceptional claims performance across the organization, including Data & Analytics, Special Investigations Unit (SIU), Subrogation/Recovery, Quality, Project Management, and Claims Advocacy. This role sets the strategic vision for these functions, ensures cross-functional collaboration within Claims, as well as Underwriting, Actuarial, Legal, IT, and other enterprise partners, and leads teams that directly impact loss results, customer experience, operational efficiency, financial integrity, and risk mitigation. The VP serves as a key member of the Claims Leadership Team, shaping long-term strategy, driving continuous improvement, and building talent capabilities that support a top-performing claims organization.
Essential Duties & Responsibilities:
Strategic Leadership & Shared Services Governance
  • Develop and implement the vision, strategy, and operating model for Analytics, SIU, Subrogation, QC, PMO, and Advocacy aligned to enterprise and Claims goals.
  • Set measurable annual objectives, KPIs, and performance measures for all Shared Services functions.
  • Drive change initiatives and innovation to improve operational effectiveness, financial outcomes, and claims quality.
  • Serve as a strategic advisor to the Chief Claims Officer and Claims LT.

Data & Analytics Leadership
  • Lead analytics strategy, including dashboard design and content development, performance reporting, predictive modeling, and data governance.
  • Prioritize analytical projects that improve reserving accuracy, loss cost management, fraud detection, and operational throughput.
  • Partner with Underwriting, Actuarial, and Finance to deliver actionable insights that influence pricing, loss ratio improvement, and portfolio decisions.
  • Ensure quality, availability, and adoption of analytics tools across Claims.

Special Investigations Unit (SIU) Oversight
  • Direct SIU strategy, including risk-based referrals, fraud analytics integration, and regulatory compliance.
  • Ensure timely, compliant reporting to state departments and adherence to anti-fraud regulations.
  • Improve fraud detection rates, impact, referral quality, and case cycle times through training and analytic tools.
  • Manage SIU vendors and optimize investigative resources.

Subrogation & Risk Transfer Leadership
  • Oversee all aspects of subrogation operations, including identification, pursuit, negotiation, arbitration, and recovery.
  • Strengthen recovery performance through process redesign, analytics, training, and vendor partnerships.
  • Lead AI/CI (Additional Insured/Contractual Indemnity) strategy and collaborate with VP Casualty, Legal and Underwriting on claims insights around customer contracts to help ensure premium adequacy.
  • Monitor missed-opportunity reviews and implement continuous improvement.
  • Review Current Subrogation Partner and determine if program mix should be vended, insource or outsource model.

Claims Excellence (File Review & Best Practices)
  • Lead the Claims Quality (Excellence) program, including file reviews, file sampling, scoring calibration, and best-practice development.
  • Identify performance gaps and partner with leaders to implement corrective actions and training.
  • Link quality findings to customer outcomes, operational risks, and financial performance.
  • Baseline end to end review process, implementing incremental improvement over time.
  • Provide monthly and quarterly reporting to Claims LT.

Project/Project Management (PMO for Claims)
  • Manage the Claims project portfolio, including technology enhancements, claims system modernization, vendor transitions, and cross-functional initiatives.
  • Ensure all projects have clear charters, milestones, governance, and benefits realization plans.
  • Partner closely with IT, Administration, Legal, and other functions to ensure alignment and timely execution.

Claims Advocacy & External Partner Engagement
  • Lead Claims Advocacy partners whom are responsible for agent/broker relationships, service issue resolution, and large account support.
  • Establish structured relationship management frameworks, including service commitments, performance reporting, and "You Said / We Did" loops.
  • Represent Claims with key distribution partners and escalate/resolve complex service issues.

Financial, Vendor and Risk Management
  • Develop and manage Shared Services budgets, forecasting operational expenses and vendor costs.
  • In conjunction with VMO, Lead vendor selection, contracting, negotiation, and performance management (SIU partners, analytics vendors, subrogation partners, etc.).
  • Track and report on vendor performance, SLAs, and financial benefits such as recovery dollars or ALAE savings.
  • Ensure adherence to compliance, audit requirements, and risk controls across all Shared Services functions.

Talent Leadership & Culture Development
  • Directly lead employees across Analytics, SIU, QC, Subrogation, PMO, and Advocacy.
  • Build, coach, and develop a high-performing team through ongoing feedback, IDPs, succession planning, and 9-Box calibration.
  • Foster a culture of accountability, continuous improvement, ethical behavior, and collaboration.
  • Recruit and retain top talent in data, investigative, legal, and operational domains.

Job Specifications:
Education:
  • Bachelor's degree required; MBA, JD, or related advanced degree preferred.
  • 10+ years of property & casualty claims experience, including leadership of cross-functional teams.
  • Proven experience leading teams, a functional line of business, analytics, SIU, subrogation, quality, or claims operations in a P&C environment.
  • Demonstrated capability in enterprise partnership with Underwriting, Legal, IT, Actuarial, Finance, and Distribution.
  • Experience with budgeting, vendor management, and large-scale operational execution.

Experience:
  • Deep understanding of P&C claims best practices, litigation management, fraud detection, subrogation, and risk transfer.
  • Strong data and analytics fluency; ability to translate insights into action.
  • Executive-level communication, storytelling, and influence skills.
  • Strategic, systems-thinking mindset with the ability to manage complex portfolios.
  • High integrity, sound judgment, and strong decision-making under pressure.
  • Ability to build trust and collaboration across enterprise functions.
  • Demonstrated experience developing talent and improving organizational capability.

Working Conditions:
  • General office environment.
  • Occasional travel (10-15%) for leadership meetings.

Pay Transparency Statement:
UFG Insurance is committed fair and equitable compensation practices. The estimated base salary range for this officer-level position is $162,738 - $230,000 annually. Actual compensation will be determined based on a variety of factors, including the scope and responsibilities of the role, individual qualifications and experience, internal equity, and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
  • Annual incentive compensation
  • Medical, dental, vision & life insurance
  • Accident, critical illness & short-term disability insurance
  • Retirement plans with employer contributions
  • Generous time-off program
  • Programs designed to support the employee well-being and financial security.

Officer-level employees may also be eligible for additional compensation components, including performance-based incentives, long-term incentive plans, and participation in executive benefit programs.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.