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Claims Processor Jobs in Arkansas (NOW HIRING)

Guide customers through the initial claims and customer service process. * Handle a high volume of incoming and outgoing calls, emails, and written correspondence. * Communicate with customers ...

Claims Agent

Rogers, AR · On-site

$16/hr

Guide customers through the initial claims and customer service process. * Handle a high volume of incoming and outgoing calls, emails, and written correspondence. * Communicate with customers ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

The full can be made available as part of the hiring process. Benefits & Perks: At Walmart, we ... Certification in claims management or insurance (e.g., AIC)., Prior experience applying ...

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Claims Processor information

See Arkansas salary details

$9

$15

$21

How much do claims processor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for claims processor in Arkansas is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.

What are the most commonly searched types of Claims Processor jobs in Arkansas?

The most popular types of Claims Processor jobs in Arkansas are:

Infographic showing various Claims Processor job openings in Arkansas as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,963 per year, or $15.8 per hour.

$16/hr

Full-time

Re-posted 7 days ago


Key responsibilities

  • Assist customers with claim intake and guide them through the initial claims process.

  • Collect, organize, and maintain required insurance documentation and process related correspondence.

  • Ensure claims are handled accurately, professionally, and in accordance with company procedures.


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Job description

APP Claims Agent 

Join our team as an APP Claims Agent and serve as a trusted point of contact for customers throughout the Accident Protection Plan claims process. In this role, you will assist customers with claim intake, gather and organize required documentation, and help ensure each transaction is handled accurately, professionally, and efficiently.

This is a great opportunity to build your claims knowledge and customer service experience, with opportunities to advance into APP Claims Agent II and APP Claims Agent III roles as you develop your skills and expertise.

Compensation:  $16 an hour

What You’ll DoCustomer Service and Communication
  • Serve as the first point of contact for customers beginning an Accident Protection Plan transaction.
  • Guide customers through the initial claims and customer service process.
  • Handle a high volume of incoming and outgoing calls, emails, and written correspondence.
  • Communicate with customers, insurance providers, dealership associates, and other internal and external partners.
  • Respond to questions and concerns with professionalism, patience, and exceptional service.
  • Contact customers and dealership staff to request, verify, and confirm required insurance information and documentation.
Claims Processing and Documentation
  • Collect, organize, and maintain required customer insurance documents.
  • Review and organize emails and electronically process attached documentation.
  • Maintain accurate and complete claim records.
  • Process incoming mail related to insurance policy cancellations, updates, or other changes.
  • Support basic claims-processing activities using established procedures and under appropriate guidance.
Compliance and General Responsibilities
  • Help ensure claims are processed according to company standards, procedures, and policies.
  • Protect confidential customer and insurance information.
  • Support the company’s mission, vision, values, and standards of ethics.
  • Maintain dependable daily attendance to ensure responsibilities are completed on time.
  • Perform additional duties as assigned by your direct manager.
What We’re Looking For
  • Strong customer service and communication skills.
  • Ability to handle a high volume of calls, emails, and documentation.
  • Excellent organization and attention to detail.
  • Ability to accurately enter, review, and maintain information.
  • Professional and courteous approach when assisting customers.
  • Ability to follow established processes and work effectively under guidance.
  • Dependability and a commitment to completing work within required timelines.
  • Willingness to learn and grow within the APP claims career path.
Grow Your Career

The APP Claims Agent role provides the opportunity to develop valuable experience in customer service, documentation, insurance processes, and claims administration. Associates who demonstrate strong performance, expand their knowledge, and take on more complex responsibilities may have opportunities to advance to the APP Claims Agent II and APP Claims Agent III levels.

Apply today and begin building your career in APP claims.

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