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Claims Processor Associate Jobs in Dallas, TX (NOW HIRING)

Associate's degree or equivalent job-related experience required. * Minimum of 3 years' experience processing medical claims in the healthcare industry. * Prior experience working with managed care ...

ESIS Claims Associate

Dallas, TX · On-site

$17.75 - $23.75/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers ... Maintain control of the claims resolution process to minimize current exposure and future risks.

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Claims Processor Associate information

See Dallas, TX salary details

$11

$18

$26

How much do claims processor associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claims processor associate in Dallas, TX is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.43 per hour, depending on experience, location, and employer.

What is the role of a claims processor?

A claims processor is responsible for reviewing, verifying, and processing insurance claims to determine their validity and appropriate payout. They analyze claim documentation, ensure compliance with policies, and use claims management software to facilitate accurate and timely payments.

Is claims processing a stressful job?

Claims processing can be a stressful job due to the need for accuracy, attention to detail, and meeting deadlines. It often involves handling complex cases and working under pressure, but workload and stress levels vary depending on the employer and individual experience. Developing strong organizational skills and familiarity with claims management software can help manage stress.

What does a Claims Processor Associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are some common challenges faced by Claims Processor Associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

What is the role of a claims associate?

A claims processor associate reviews and evaluates insurance claims to determine coverage and payout amounts. They verify information, process claims efficiently using claims management software, and ensure compliance with company policies and industry regulations.

What skills do you need to be a claims processor?

A claims processor needs strong attention to detail, excellent organizational skills, and the ability to analyze and interpret data accurately. Proficiency with computer software such as claims management systems and good communication skills are also important for effectively handling claims and coordinating with clients and providers.

What are the key skills and qualifications needed to thrive as a Claims Processor Associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.
What are the most commonly searched types of Claims Processor jobs in Dallas, TX? The most popular types of Claims Processor jobs in Dallas, TX are:
What job categories do people searching Claims Processor Associate jobs in Dallas, TX look for? The top searched job categories for Claims Processor Associate jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Claims Processor Associate jobs? Cities near Dallas, TX with the most Claims Processor Associate job openings:
Infographic showing various Claims Processor Associate job openings in Dallas, TX as of June 2026, with employment types broken down into 77% Full Time, 14% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,434 per year, or $19 per hour.
Associate Director, Claims Documentation & Learning

Associate Director, Claims Documentation & Learning

Oscar Health

Dallas, TX • Remote

$134K - $176K/yr

Other

PTO

Posted 17 days ago


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

247th of 298 rated insurance


Job description

Hi, we're Oscar. We're hiring an Associate Director, Claims Documentation & Learning to join our Claims team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate Director, Documentation & Learning role is responsible for assisting in the creation of strategic direction of learning initiatives and knowledge management practices including documenting, analyzing, and improving claims processing workflows, policies, and procedures within the operation. This role is responsible for developing and implementing programs that enhance employee skills, improve operational efficiency, and foster a culture of continuous learning and knowledge sharing.

You will report into the Senior Director, Claims.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Assist in the creation of a holistic claims training and documentation strategy
  • Deliver claims training strategy inclusive of material creation, feedback to trainees, and adjustments to improve retention and application of the claims training
  • Develop and maintain detailed process documentation, including standard operating procedures (SOPs), work instructions, and guidelines related to healthcare claims processing specifically.
  • Develop and implement a continuous improvement process for all Claims documentation, training and ongoing refresher trainings as well as curriculum improvements
  • Work with internal stakeholders to ensure consistency and accuracy of claims documentation and training materials
  • Create a system to measure the effectiveness of training programs and knowledge projects in enhancing employee performance
  • Ensure that practices are integrated into daily operations and aligned with business outcomes
  • Build, coach, and lead a team that take tremendous care of our internal and external customers, maintaining or improving culture and employee satisfaction
  • Translate technical or complex information into clear, user-friendly documentation.
  • Provide effective direction, mentorship, and influence to achieve departmental goals
  • Stay abreast of industry trends, best practices, and emerging technologies in learning and development
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 7+ years of experience in a combination of claims operations, learning and development, knowledge management, technical writing or a related field
  • 5+ years of people management and team leadership experience with ability to prioritize, allocate work and manage across multiple high-value projects at once
  • 6+ years of working collaboratively with cross-functional leadership teams
  • 3+ Experience with benefit and contract interpretation or coding in professional/ institutional billing requirements.
  • 3+ Experience analyzing and improving processes and workflows.

Bonus points:

  • Experience in healthcare or highly regulated or related field
  • Operational improvement certification - Green or advanced belt certification
  • Bachelor's or Master's degree in related field
  • BSN or Clinical experience

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