Location: Tarentum, PA
Department: Claims
At Blackburn's Physicians Pharmacy, we help patients gain access to the medical equipment and healthcare services they depend on every day. We are currently seeking an experienced Insurance Claims Coordinator to join our Claims team and support the processing, follow-up, and resolution of medical insurance claims within a fast-paced DME/HME environment.
This position is ideal for someone who is highly organized, detail-focused, and comfortable working with insurance documentation, billing systems, and payer communications.
About the RoleThe Claims Specialist is responsible for reviewing and processing healthcare claims, tracking insurance requirements, and supporting reimbursement efforts for medical equipment and related services. This role works closely with internal departments, insurance companies, and healthcare providers to ensure claims are handled accurately and efficiently.
The right candidate will be proactive, dependable, and able to manage multiple priorities while maintaining a high level of accuracy.
Responsibilities - Review and process medical insurance claims in accordance with payer guidelines
- Monitor claim status and perform follow-up on outstanding or denied claims
- Verify documentation requirements and ensure records are complete before submission
- Assist with insurance authorizations, reauthorizations, and prescription renewals
- Communicate with insurance representatives regarding claim status, missing information, or denials
- Work collaboratively with billing teams, customer service staff, and clinical departments
- Maintain accurate account notes and supporting documentation
- Prioritize daily workloads to meet filing deadlines and departmental goals
- Identify recurring issues and help support process improvements to reduce delays and denials
- Ensure compliance with company procedures and insurance regulations
What We Offer - Stable, full-time position with a growing healthcare organization
- Supportive team environment with hands-on training
- Opportunities for advancement and professional development
- Competitive pay and benefits package
- The opportunity to make a direct impact on patient care and service
What We're Looking For: - Previous experience in healthcare billing, claims processing, DME/HME, or insurance coordination preferred
- Understanding of Medicare, Medicaid, and commercial insurance processes is a plus
- Strong attention to detail and problem-solving skills
- Excellent communication and organizational abilities
- Ability to work independently and as part of a team
- Comfortable working in a high-volume, deadline-driven environment
- Basic proficiency with Microsoft Office and computer-based systems