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Claims Processing Manager Jobs in Iowa (NOW HIRING)

Carrot

Claims Processor

Des Moines, IA

$24 - $28/hr

You'll report to our Manager, Payments and support Carrot's existing members and internal business ... Process 53+ claims each working day, maintaining a quality assurance score of 93% or higher

Carrot

Claims Processor

Des Moines, IA · On-site

$24 - $28/hr

You'll report to our Manager, Payments and support Carrot's existing members and internal business ... Process 53+ claims each working day, maintaining a quality assurance score of 93% or higher

Creative Risk Solutions

Claims Assistant

West Des Moines, IA · On-site

$18.50 - $23.25/hr

Understanding of Workers' Compensation, General Liability, and Auto insurance coverage, proficiency in claims processing procedures, strong organizational skills for managing multiple tasks ...

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All JobsClaims Processing Manager JobsClaims Processing Manager Jobs in Iowa

Claims Processing Manager information

See Iowa salary details

$32.9K

$82.5K

$130.6K

How much do claims processing manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for claims processing manager in Iowa is $82,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $98,600.00 per year, depending on experience, location, and employer.

Have a claim synonym?

For a Claims Processing Manager, a synonym for 'claim' is often 'request for payment' or 'insurance request.' These terms are used interchangeably in the context of insurance and claims processing roles. Understanding these synonyms can help in effective communication and documentation within the job environment.

What are the three main claims?

In claims processing, the three main types of claims are first-party claims, which involve the policyholder's own coverage; third-party claims, which involve a claim against another party's insurance; and liability claims, which determine legal responsibility for damages. Claims adjusters evaluate these claims to determine coverage and settlement amounts, often using specialized software and industry standards.

What are the primary challenges faced by a Claims Processing Manager, and how can they be addressed?

Claims Processing Managers often navigate challenges such as ensuring timely and accurate claim adjudication, managing a team with varying workloads, and staying up to date with regulatory changes. Balancing efficiency with compliance requires strong organizational skills and effective communication. Successful managers foster a collaborative environment, implement regular training, and leverage technology to streamline processes, all while maintaining high standards of customer service and data integrity.

What is the meaning of a claim?

In the context of a Claims Processing Manager, a claim is a formal request made by an insured individual or policyholder to an insurance company for coverage or compensation for a loss or damage covered under their policy. Processing claims involves reviewing documentation, verifying coverage, and determining the appropriate payout. Accurate claim handling requires knowledge of insurance policies, attention to detail, and adherence to regulatory standards.

What does a Claims Processing Manager do?

A Claims Processing Manager oversees the team responsible for reviewing, evaluating, and processing insurance claims. Their duties include ensuring claims are handled efficiently and accurately, developing procedures to improve workflow, and maintaining compliance with industry regulations. They also resolve complex or escalated claims issues, provide staff training, and report on performance metrics. The role requires strong leadership, analytical skills, and attention to detail to ensure a fair and timely claims process.

What are examples of claims?

In claims processing, examples include insurance claims for damages, medical claims for healthcare expenses, and warranty claims for product repairs or replacements. Claims are submitted by policyholders or customers to request coverage or compensation, and processing involves verifying details and determining payout eligibility. Claims processing managers oversee this workflow, ensuring accuracy and efficiency using claims management systems.

What are the key skills and qualifications needed to thrive as a Claims Processing Manager, and why are they important?

To thrive as a Claims Processing Manager, you need expertise in insurance claims procedures, analytical skills, and a solid understanding of regulatory compliance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, workflow automation tools, and data analysis systems is typically required. Strong leadership, attention to detail, and effective communication are crucial soft skills that set top performers apart in this role. These abilities ensure accurate and efficient claims processing, regulatory adherence, and effective team management, all of which are vital for organizational success.
What are the most commonly searched types of Claims Processing jobs in Iowa? The most popular types of Claims Processing jobs in Iowa are:
What cities in Iowa are hiring for Claims Processing Manager jobs? Cities in Iowa with the most Claims Processing Manager job openings:
Claims Processing Manager jobs near you
Claims Processor

Claims Processor

Carrot

Des Moines, IA

$24 - $28/hr

Other

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

The Role: 

You'll report to our Manager, Payments and support Carrot's existing members and internal business partners to ensure the best possible experience. In this role, you will be responsible for adjudicating member out-of-pocket expenses, supporting eligibility checks, tracking the life cycle of claims, and reviewing member transactions incurred using the Carrot Card. You will collaborate and cross functionally work with other teams in the organization to ensure that payment for applicable care is quickly and accurately facilitated. This role will respond timely to member needs, questions and requests pertaining to their claims. Additionally, this role requires a tech-savvy, process-oriented person with superb written communication skills and an interest in furthering Carrot's mission of affordable and accessible fertility and family-forming care for all.

This is an in office position in West Des Moines, Iowa. The needed shift is 10:00 am- 7:00 pm CST, Monday through Friday. Training will take place over the first 4-6 weeks, between the hours of 8:00 am to 7:00 pm CST.

Key Responsibilities: 

  • Process 53+ claims each working day, maintaining a quality assurance score of 93% or higher
  • Promptly and empathetically attend to member questions 
  • Support both US and non-complex global claims, including Carrot Card transactions
  • Provide direct support on post-adjudication impacts to claims (ex: Refunds, Reconciliations, Adjustments)
  • Provide on-call member support via Pagerduty as needed

The Team: 

This role will work within a team of claims processors, coordinating cross-functionally to provide prompt service to members.

Minimum Qualifications: 

  • Bachelor's degree
  • Must be available to work Monday through Friday between the hours of 10:00 am- 7:00 pm CST
  • Adaptable to a fast-paced, ever changing work environment with an ability to continually learn, obtain information, and retain information essential to helping members
  • Highly detail-oriented with superior multi-tasking skills
  • Ability to work independently with little management or direction on routine duties or projects
  • Exceptional verbal and written communication skills with an ability to empathetically support a diverse member population
  • Strong problem-solving skills to analyze, troubleshoot and resolve issues

Preferred Qualifications: 

  • Knowledgeable with insurance regulations and industry best practices
  • Experience working at a fast-growing tech company or digital health company
  • Proficiency and comfort using business tools (e.g., Jira, Confluence, Zendesk, Airtable, G-Suite)

Compensation:

Carrot offers a holistic, total rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, paid time off, sick time, parental leave, family-forming assistance, and a competitive compensation package. This is a non-exempt position with a base pay of $24.00-$28.00 per hour, plus a variable. In addition, this role may include variable compensation based on performance. Overtime pay will apply when required, and paid overtime may be necessary during peak periods. The actual rate of pay will be determined based on job-related skills and experience.

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