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Claims Process Analyst Jobs (NOW HIRING)

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Claims Process Analyst information

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$14

$27

$51

How much do claims process analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for claims process analyst in the United States is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

Is being a claims analyst hard?

Claims Process Analysts typically handle reviewing and processing insurance claims, which requires attention to detail, strong organizational skills, and knowledge of insurance policies. The job can involve repetitive tasks and deadlines, but it is generally manageable with proper training and experience.

How does a Claims Process Analyst typically collaborate with other departments to resolve complex claims issues?

Claims Process Analysts frequently work cross-functionally, engaging with teams such as underwriting, customer service, and legal to resolve complex or disputed claims. This collaboration often involves gathering additional documentation, clarifying policy details, and ensuring compliance with regulations. Effective communication and problem-solving skills are essential, as analysts act as the liaison between internal teams and sometimes external stakeholders to facilitate timely and accurate claim resolutions.

What does a claims analyst do?

A claims process analyst reviews and evaluates insurance claims to determine their validity and appropriate payout. They analyze claim documentation, ensure compliance with policies, and use claims management software to process and resolve claims efficiently, often working within established guidelines and deadlines.

What does a Claims Process Analyst do?

A Claims Process Analyst is responsible for reviewing, analyzing, and processing insurance claims to ensure they are accurate and comply with company policies and regulations. They investigate claim details, verify documentation, and work with other departments to resolve discrepancies or issues. Their role often involves identifying trends in claims data, recommending process improvements, and ensuring timely resolution of claims to provide a positive customer experience.

How much do claims analysts make in the US?

Claims analysts in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What is the difference between Claims Process Analyst vs Claims Adjuster?

AspectClaims Process AnalystClaims Adjuster
CredentialsTypically requires a bachelor's degree in business, insurance, or related field; certifications like CPCU or ARM are commonRequires a high school diploma or equivalent; certifications such as AIC or CPCU are advantageous
Work EnvironmentOffice-based, analyzing claims data, process improvement, and policy reviewField or office-based, investigating claims, inspecting damages, and negotiating settlements
Employer & IndustryInsurance companies, third-party administrators, and corporate claims departmentsInsurance companies, adjusting firms, and independent agencies

While both roles work within the insurance industry, Claims Process Analysts focus on analyzing and improving claims processes, whereas Claims Adjusters handle the investigation and settlement of individual claims. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What does a claims business process analyst do?

A claims business process analyst evaluates and improves the workflows involved in processing insurance claims. They analyze data, identify inefficiencies, and recommend process changes to enhance accuracy and efficiency, often using tools like workflow management software. Their role supports streamlining claims handling and ensuring compliance with company policies.

What are the key skills and qualifications needed to thrive as a Claims Process Analyst, and why are they important?

To excel as a Claims Process Analyst, you need strong analytical skills, attention to detail, and a background in insurance or finance, often supported by a relevant degree. Familiarity with claims management software, data analysis tools, and regulatory compliance systems is typically required. Excellent problem-solving, communication, and organizational skills help distinguish top performers in this role. These abilities ensure accurate claims assessment, efficient processing, and regulatory compliance, which are vital to maintaining customer trust and minimizing organizational risk.
More about Claims Process Analyst jobs
What states have the most Claims Process Analyst jobs? States with the most job openings for Claims Process Analyst jobs include:
Legal Analyst - Claims & Process Management

Legal Analyst - Claims & Process Management

Stellantis

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

15th of 44 rated automakers


Job description

The Legal Analyst supports the warranty litigation team by managing warranty litigation claims and arbitration matters and assisting with litigation support activities as needed. This role works in close partnership with paralegals and warranty litigation attorneys to help drive consistent, efficient case handling and high-quality work product across a national portfolio of matters.

Key Responsibilities:

  • Manage and track warranty litigation claims and related arbitration matters, including intake, file setup, status updates, and maintenance of accurate case records
  • Coordinate arbitration filings, scheduling, and submissions; assist with preparation and organization of supporting materials
  • Support service of process activities, including coordinating with vendors/outside counsel, monitoring deadlines, and maintaining proof of service documentation
  • Assist with discovery as needed, including document collection support, organization, tracking responses and deadlines, and maintaining production logs
  • Partner with paralegals and warranty litigation attorneys to support case strategy execution and ensure timely, consistent case handling
  • Prepare summaries, correspondence, and internal reporting (e.g., matter status, volumes, cycle times) to support portfolio oversight and continuous improvement

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.


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