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Claims Generalist Associate Jobs (NOW HIRING)

Progressive

Claims Generalist Trainee

Tarrytown, NY · Hybrid

$64K - $69K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: During Training: Monday - Friday 8:30 ...

Progressive

Claims Generalist Trainee

Bolingbrook, IL · Hybrid

$59K - $63K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Training: Monday-Friday, 8:30 AM-5:30 ...

Broadway

Human Resources Generalist

Macomb, IL · On-site

$40K - $45K/yr

Manage unemployment claims, leave of absences, benefit claims and maintain documentation. * Attends ... Associate's degree in human resources or related, or 2+ years of previous HR experience in lieu of ...

Bridgeway

Human Resources Generalist

Macomb, IL · On-site

Manage unemployment claims, leave of absences, benefit claims and maintain documentation. * Attends ... Associate's degree in human resources or related, or 2+ years of previous HR experience in lieu of ...

Kisco Senior Living

$55 - $75/hr

The HR Generalist at Abbotswood at Irving Park will assist in providing human resources support to ... Associate grievances and complaints * Monitor and respond to unemployment claims * Work with ...

Kisco Senior Living

$55 - $75/hr

The HR Generalist at Abbotswood at Irving Park will assist in providing human resources support to ... Associate grievances and complaints * Monitor and respond to unemployment claims * Work with ...

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Claims Generalist Associate information

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$34K

$65.8K

$98K

How much do claims generalist associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims generalist associate in the United States is $65,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a Claims Generalist Associate do?

A Claims Generalist Associate is responsible for handling and processing insurance claims, typically in property, auto, or casualty insurance. They review claim details, investigate circumstances, communicate with policyholders and third parties, and determine the validity and value of the claim. This role requires strong analytical and communication skills, as well as the ability to manage multiple claims efficiently. Claims Generalist Associates play a key part in ensuring fair and timely resolution of claims for customers.

What are the key skills and qualifications needed to thrive as a Claims Generalist Associate?

To thrive as a Claims Generalist Associate, you typically need strong analytical skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry-specific certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you stand out in this role. These skills are vital for accurately processing claims, ensuring regulatory compliance, and maintaining positive client relationships.

What are some typical challenges a Claims Generalist Associate might face in their daily work?

As a Claims Generalist Associate, you may encounter challenges such as managing high volumes of claims while maintaining accuracy and efficiency. Balancing customer expectations with company policies can also be demanding, especially when claim decisions are contested. Additionally, staying updated on evolving insurance regulations and documentation requirements is essential to ensure compliance. Strong communication and organizational skills help navigate these challenges and foster positive outcomes for both clients and the company.

What is the difference between Claims Generalist Associate vs Claims Adjuster?

AspectClaims Generalist AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; insurance licensing often required
Work EnvironmentOffice-based, collaborative teams, administrative tasksField or office-based, investigating claims, interacting with claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding entry-level claims roles, administrative dutiesInvestigating claims, assessing damages, settlement processes

The Claims Generalist Associate typically handles administrative and support tasks within the claims process, often in an office setting. In contrast, a Claims Adjuster actively investigates and evaluates claims, sometimes in the field. Both roles require similar credentials, but their responsibilities and work environments differ, catering to different stages of the claims process.

What cities are hiring for Claims Generalist Associate jobs?

Cities with the most Claims Generalist Associate job openings:

What states have the most Claims Generalist Associate jobs?

States with the most job openings for Claims Generalist Associate jobs include:

What job categories do people searching Claims Generalist Associate jobs look for?

The top searched job categories for Claims Generalist Associate jobs are:

Claims Generalist Associate jobs near you
Infographic showing various Claims Generalist Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,839 per year, or $31.7 per hour.

Claims Generalist Trainee

Progressive

Tarrytown, NY • Hybrid

$64K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

96th of 315 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 25 miles of Progressive's Tarrytown, NY Claims office at 580 White Plains Rd, Tarrytown, NY 10591.

Duties & responsibilities (upon completion of training):

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Minimum qualifications:

  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree

Schedule: During Training: Monday - Friday 8:30 AM - 5:30 PM After Training: Monday - Friday 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, depending on business need

Location: Tarrytown, NY

Compensation:

  • Once you complete training and pass any necessary testing requirements, your salary will range from $64,500 - $69,000/year, however, during training, you'll be paid hourly based on your annual salary
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits:

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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