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Claims Generalist Associate Jobs in Georgia (NOW HIRING)

Perform associate relations activities including counseling on conflict resolution, performance ... Respond and/or assist with EEOC / legal claims * Advise, coach and guide management to improve work ...

Manage unemployment claims, including timely submissions and representation during hearings and ... High school diploma or equivalent required; associate or bachelor's degree preferred * 2-3 years of ...

... claims and required documentation. * Coordinate onboarding and orientation for new employees ... Associate's degree or higher from an accredited college or university. * Two or more years of ...

... claims and required documentation. * Coordinate onboarding and orientation for new employees ... Associate's degree or higher from an accredited college or university. * Two or more years of ...

HR Generalist

Buckhead, GA · On-site

$59K - $89K/yr

Execution of transactional core HR processes (e.g. coordinate and conduct new associate orientation, unemployment claims processes, onboarding and exit interviews, transitional return to work, leave ...

HR Generalist

Kennesaw, GA · On-site

$55 - $78/hr

Execution of transactional core HR processes (e.g. coordinate and conduct new associate orientation, unemployment claims processes, onboarding and exit interviews, transitional return to work, leave ...

HR Generalist

Norcross, GA · On-site

$52 - $76/hr

... associate orientation, unemployment claims processes, onboarding and exit interviews, transitional return to work, leave administration, OSHA reporting, etc.) Support in reviewing, interpreting ...

Monitor payroll, insurance claims, and unemployment claims to ensure compliance with corporate ... Decisions/actions that require support of associates or higher approval * Changes to plant or ...

Monitor payroll, insurance claims, and unemployment claims to ensure compliance with corporate ... Decisions/actions that require support of associates or higher approval * Changes to plant or ...

Claims Generalist Associate information

What does a Claims Generalist Associate do?

A Claims Generalist Associate is responsible for handling and processing insurance claims, typically in property, auto, or casualty insurance. They review claim details, investigate circumstances, communicate with policyholders and third parties, and determine the validity and value of the claim. This role requires strong analytical and communication skills, as well as the ability to manage multiple claims efficiently. Claims Generalist Associates play a key part in ensuring fair and timely resolution of claims for customers.

What are the key skills and qualifications needed to thrive as a Claims Generalist Associate?

To thrive as a Claims Generalist Associate, you typically need strong analytical skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry-specific certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you stand out in this role. These skills are vital for accurately processing claims, ensuring regulatory compliance, and maintaining positive client relationships.

What are some typical challenges a Claims Generalist Associate might face in their daily work?

As a Claims Generalist Associate, you may encounter challenges such as managing high volumes of claims while maintaining accuracy and efficiency. Balancing customer expectations with company policies can also be demanding, especially when claim decisions are contested. Additionally, staying updated on evolving insurance regulations and documentation requirements is essential to ensure compliance. Strong communication and organizational skills help navigate these challenges and foster positive outcomes for both clients and the company.

What is the difference between Claims Generalist Associate vs Claims Adjuster?

AspectClaims Generalist AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; insurance licensing often required
Work EnvironmentOffice-based, collaborative teams, administrative tasksField or office-based, investigating claims, interacting with claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding entry-level claims roles, administrative dutiesInvestigating claims, assessing damages, settlement processes

The Claims Generalist Associate typically handles administrative and support tasks within the claims process, often in an office setting. In contrast, a Claims Adjuster actively investigates and evaluates claims, sometimes in the field. Both roles require similar credentials, but their responsibilities and work environments differ, catering to different stages of the claims process.

What are popular job titles related to Claims Generalist Associate jobs in Georgia?

For Claims Generalist Associate jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Claims Generalist Associate jobs in Georgia look for?

The top searched job categories for Claims Generalist Associate jobs in Georgia are:

What cities in Georgia are hiring for Claims Generalist Associate jobs?

Cities in Georgia with the most Claims Generalist Associate job openings:

Infographic showing various Claims Generalist Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

HR Generalist

Capstone Logistics

Peachtree Corners, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Key responsibilities

  • Provide consultative support and partnership to site management to address operational and talent issues.

  • Perform associate relations activities including counseling, conflict resolution, performance issues, disciplinary actions, and investigations.

  • Facilitate the deployment, delivery, and change management of HR programs, processes, and policies.


Capstone Logistics rating

5.2

Company rating: 5.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

353rd of 366 rated logistics


Job description

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
HR Generalist
About Capstone Logistics:
Capstone Logistics, a leading Third-Party Logistics (3PL) provider, is the market leader in providing specialized, technology-enabled solutions for the full spectrum of supply chain activities. Our suite of integrated solutions spans warehouse management, freight brokerage, last-mile delivery, reverse logistics and related payment processing. Capstone serves its partners at over 560 locations with operations in 47 U.S. states and Canada. Our customers are primarily focused in the grocery, food service and retail end markets.
SCHEDULE: Monday- Friday, Typical Corporate hours
Main Qualifications:
*Responsible for onboarding and implementing current/new programs.
*Must be able to communicate issues, and all HR related questions.
About the Role:
This is an exciting time to join Capstone Logistics. While we are already a market leader in the supply chain solutions industry, we continue to grow at an astounding pace in all sectors of our business! To support this multifaceted growth, the Human Resources department is experiencing an exciting transformation; as we re-assess and re-invent our structure, processes, and mindset to meet the challenges of our fast-growing and ever-changing business. We are looking for a creative and innovative HR Generalist who can easily shift from performing operational tasks to delivering value added services in alignment to business objectives. On a daily basis, this role will provide hands-on generalist support to the local site while simultaneously playing a critical role in the roll-out of new programs and initiatives.
How You'll Make an Impact:
  • Provide consultative support and partnership to site management to address operational and talent issues and proactively translate business needs into creative HR solutions
  • Perform associate relations activities including counseling on conflict resolution, performance issues, disciplinary action, assessment, and processing of termination requests. Conduct investigations with clear documentation and follow-through. Respond and/or assist with EEOC / legal claims
  • Advise, coach and guide management to improve work relationships and offer solutions which result in improved effectiveness and engagement of their teams and team members
  • Evaluate and improve current HR processes to ensure maximum service delivery and improved operational effectiveness
  • Facilitate the deployment, delivery and change management of existing and new HR programs, processes, and policies to ensure business understanding and adoption
  • Acute ability to identify and analyze trends and formulate data-driven recommendations resulting in measurable value and maximum operational effectiveness
  • Assess training and development needs. Partner with broader HR team on evaluation, execution, and feedback systems
  • Answer questions and provide support to client group on all HR related issues including but not limited to PTO/sick pay, interpretation of company policies and legal compliance
  • Resolve associate concerns in a timely manner and in a way that builds trust and credibility
  • Recommend creative ways to improve the associate experience and enhance our high-performance, results oriented culture

What You Need to be Successful in the Role:
  • Bachelor's degree, ideally in Human Resources, Business Administration or related field
  • 3 or more years of progressive HR generalist experience, ideally within a high-volume, fast-paced and dynamic organization
  • PHR or SHRM-CP certification a plus
  • Good communication and interpersonal skills with the ability to maintain confidentiality and develop effective working relationships with employees at all levels
  • Results-oriented with proven planning and organizational skills, attention to detail and follow-through
  • Strong working knowledge of relevant employment laws and policies
  • Experience with MS Office tools and HR Information Systems
  • Flexible while recognizing when there is a need for structure
  • Passionate about business partnering, people development, process optimization and employee engagement
  • Excited at the opportunity to build out new HR programs and initiatives!

Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Supplemental pay types:
  • Bonus pay

Ability to commute/relocate:
  • Peachtree Corners, GA-Corporate Office

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What Capstone Logistics employees say

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About Capstone Logistics

Sourced by ZipRecruiter

Capstone is a North American supply chain solutions partner with more than 600 operating locations, 20,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Industry

Transportation and warehousing

Company size

51 - 200 Employees

Headquarters location

Peachtree Corners, GA, US

Year founded

1986

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