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Claims Associate Jobs in Springfield, IL (NOW HIRING)

Illinois Attorney General

Paralegal II 26-21

Springfield, IL · On-site

$57K - $70K/yr

Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using ... Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or ...

Illinois Attorney General

Paralegal II 25-31

Springfield, IL · On-site

$57K - $70K/yr

Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using ... Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or ...

Illinois Attorney General

Paralegal II 26-19

Springfield, IL · On-site

$57K - $70K/yr

Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using ... Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or ...

Illinois Attorney General

Paralegal II 24-49

Springfield, IL · On-site

$57K - $70K/yr

Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using ... Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or ...

Illinois Attorney General

Paralegal II 25-14

Springfield, IL · On-site

$57K - $70K/yr

Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using ... Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or ...

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All JobsClaims Associate JobsClaims Associate Jobs in Springfield, IL

Claims Associate information

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How much do claims associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for claims associate in Springfield, IL is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What is the role of a claims associate?

A claims associate is responsible for reviewing, processing, and managing insurance claims to ensure accurate and timely resolution. They evaluate claim details, communicate with clients and providers, and use claims management software to document actions and decisions. Strong attention to detail and knowledge of insurance policies are essential for this role.

What jobs pay 2000 a day?

Claims associates typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level executives, certain sales positions, or freelance consultants with significant experience. Most jobs with daily pay of this level require advanced skills, certifications, or a high level of expertise, and often involve commission or performance-based pay structures.

What job makes $10,000 a month without a degree?

Claims associates typically do not earn $10,000 a month without advanced experience or specialized skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most jobs with such income levels generally demand experience, certifications, or entrepreneurial effort rather than formal education alone.

What is an associate in claims?

An associate in claims is an entry-level or junior professional responsible for reviewing, investigating, and processing insurance claims. They often work under the supervision of senior claims adjusters and use claims management software to evaluate coverage, determine liability, and ensure accurate claim settlement.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Springfield, IL? The most popular types of Claims jobs in Springfield, IL are:
What are popular job titles related to Claims Associate jobs in Springfield, IL? For Claims Associate jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Claims Associate jobs? Cities near Springfield, IL with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Springfield, IL as of June 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,265 per year, or $20.8 per hour.
Paralegal II, Medicaid Fraud, 26-14, Chi

Paralegal II, Medicaid Fraud, 26-14, Chi

Illinois Attorney General (IL)

Springfield, IL

$57K - $70K/yr

Full-time

Posted 23 days ago

Job description

Summary of Duties and Responsibilities Provides paraprofessional support and enhances attorney effectiveness by providing information; independently conducting extensive research, investigations, and compliance reviews; and preparing in-depth legal documents at the direction of an attorney. Obtains information by contacting witnesses, attorneys, claimants, and others; developing questions; reviewing files and documents; and conducting legal and factual research. Provides information by answering questions and requests; serving as a resource in areas of general and/or specialized knowledge; attending meetings; assisting in preparation of public education materials.

Prepares reports by collecting, analyzing, and summarizing information, using independent judgement in the analysis, preparation and summarization of legal documents and/or pleadings. Provides support to attorneys by preparing case docket; coordinating preparation of reports; analyzing data; identifying solutions; identifying deficiencies; explaining remedies through correspondence and written instruction; clarifying customer complaints; expediting correction or adjustment; following up to ensure resolution; reviewing additional submissions or materials for completion; preparing exhibits; preparing subpoenas; preparing witnesses for testimony; preparing trial briefs and other legal memos; preparing motions; preparing jury instructions; and preparing summons and complaints. Complies with federal/state/local legal requirements by reviewing and evaluating documentation, contracts, and financial statements; enforcing adherence to requirements; and studying existing and new legislation/rules.

Provides recommendations by reviewing and evaluating applications; analyzing programs and services; verifying documentation; studying performance requirements; analyzing and evaluating evidence; keeping abreast of trends; and maintaining historical context. Processes claims/registrations by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to team leader for resolution. Completes research projects by establishing project objective; designing and developing mathematical, statistical, and other models; determining data collection methods; directing the collection of data; synthesizing data; interpreting results.

Maintains customer confidence and protects operations by keeping information confidential. Maintains professional and technical knowledge by attending workshops and educational seminars; reviewing appropriate publications. Trains and/or assists in the training of other paralegals; accomplishing related results in a cooperative and collaborative manner.

Qualifications Requires at least an Associate Degree (Bachelor Degree preferred) in business law or legal studies, or related field, or completion of an A.B.A. approved paralegal training program and three (3) years of paralegal experience and must have served satisfactorily as a paralegal in the OAG for at least two (2) years or an equivalent combination of training education and experience. Lexis and Internet research skills preferred

Familiarity with law library resources essential. Ability to communicate effectively; excellent verbal and written skills required; evaluate and interpret contracts, financial statements, and other complex documentation; and work within budgetary constraints needed. Minimal typing may be required.

Word Processing skills required. Attendance is an essential function of this position. Ability to maintain satisfactory working relationships with other employees and the general public required.

Supplemental Information Position requires in-office attendance

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